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PandaDoc
5
797
4
349
3
77
2
17
1
18
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based document workflow platform for all sizes
Table of Contents
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PandaDoc - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
PandaDoc overview
Based on 1258 verified user reviews
What is PandaDoc?
Reviews for PandaDoc come from a wide variety of industries, including marketing and advertising (11% of reviewers), information technology and services (9%), and computer software (9%). The most frequent use case for PandaDoc cited by reviewers is digital signature (72% of reviewers).
What are the most popular integrations for PandaDoc?
The PandaDoc integrations most frequently cited by reviewers are: HubSpot CRM (a CRM product rated 4.7 out of 5 for its integration with PandaDoc), Pipedrive (a CRM product, 4.8), and Google Drive (a cloud storage product, 4.5).
Starting price
per month
Pros & Cons
Contract Signing
Electronic Signatures
Document Signing
Limited and confusing payment features
Inconsistent document formatting
Email delivery challenges
PandaDoc’s user interface
PandaDoc reviews
Overall rating
4.5
/5
1.2K
Positive reviews
77
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.77/10
5
4
3
2
1
797
349
77
17
18
Rebecca R.
Production manager
Erick B.
Director of Design and Research
Emily Y.
Bookkeeper
GRANT T.
President
Rebecca R.
Production manager
Pat W.
Sales administrator
Who uses PandaDoc?
Based on 1,258 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PandaDoc's key features
GetApp's analysis of 94 verified user reviews collected between August 2021 and September 2024 identifies PandaDoc's most critical features and summarizes user sentiment about those features.
Reviewers appreciate PandaDoc's electronic signature capabilities. They highlight the ease of use, customization options, and seamless integration into the document management process. Users report that the drag-and-drop functionality and intuitive interface make adding signature fields simple. They find it particularly valuable for handling contracts and agreements, saving time and reducing the need for physical paperwork. Users also mention the ability to track multiple signatures and the convenience of remote signing, which has been especially helpful during the pandemic. Of the 63 PandaDoc users who gave detailed accounts of their use of Electronic Signature, 97% rated this feature as important or highly important.
Reviewers indicate that PandaDoc's data security is highly reliable and essential for protecting sensitive information. They feel confident in the software's ability to safeguard corporate data, including banking details and personal information. Users appreciate the secure framework and encryption, ensuring that only authorized individuals can access the documents. They report no concerns about data breaches and value the peace of mind provided by PandaDoc's commitment to data protection. Of the 19 PandaDoc users who gave detailed accounts of their use of Data Security, 95% rated this feature as important or highly important.
Users report that PandaDoc's multi-party signing feature is very convenient for projects requiring multiple signatures. They appreciate the ability to set signing orders and track the process efficiently. Reviewers mention that this capability is particularly useful for legal requirements and complex contracts involving several parties. They find it easy to share documents with multiple people and ensure everyone signs in the correct order. However, some users note that the system can be finicky and suggest improvements for assigning signees to fields. Of the 32 PandaDoc users who gave detailed accounts of their use of Multi-Party Signing, 88% rated this feature as important or highly important.
All PandaDoc features
Features rating:
PandaDoc alternatives
PandaDoc
Starting from
19
/user
Per month
HoneyBook
Starting from
36
Per month
Docusign
Starting from
15
Per month
Zoho CRM
Starting from
14
/user
Per month
PandaDoc pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Configure Price Quote
- Smart Content (Conditional Content)
- Single Sign-On (SSO)
- Team Workspaces
- Reports
- Notary
- API
- CRM Integrations
User opinions about PandaDoc price and value
Value for money rating:
To see what individual users think of PandaDoc's price and value, check out the review snippets below.
Rebecca R.
Production manager
Erick B.
Director of Design and Research
PandaDoc integrations (49)
Integrations rated by users
We looked at 1,258 user reviews to identify which products are mentioned as PandaDoc integrations and how users feel about them.
Integration rating: 4.7 (35)
Integration rating: 4.8 (17)
Integration rating: 4.7 (17)
Integration rating: 4.3 (11)
Integration rating: 4.7 (10)
“This is my main email and I share docs on it.”
Aaron L.
Owner
Integration rating: 5.0 (8)
PandaDoc customer support
What do users say about PandaDoc customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of PandaDoc customer support.
A fair number of users highlight PandaDoc's responsive and helpful support team, with quick answers and multiple contact options like chat and email.
Multiple users appreciate the team's willingness to listen to feedback, provide workarounds, and keep them informed about feature requests.
A subset of reviewers report slow response times, unresolved issues, and difficulty reaching support, especially for urgent or technical problems.
A number of users mention inconsistent support quality, lack of follow-up, and frustration with limited phone support or overseas representatives.
Support options
Training options
To see what individual users say about PandaDoc's customer support, check out the review snippets below.
“I did not find the support service (I was chat) to be very helpful or responsive to the point where I gave up and didn't even continue with the free trial.”
Ilanit M.
COO
PandaDoc FAQs
PandaDoc has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is PandaDoc used for?
PandaDoc is a cloud-based (SaaS) document workflow platform trusted by 50,000+ businesses across industries including sales, legal, HR, and finance. It consolidates the full document lifecycle into a single environment, spanning proposal and quote creation, configure-price-quote (CPQ) workflows, contract management, e-signatures, and real-time document analytics. Teams can build documents using a drag-and-drop editor with a library of pre-built templates, embed dynamic pricing tables, and route documents through multi-step approval workflows before delivery. PandaDoc integrates natively with CRM, payment, and productivity tools, allowing data to flow between systems without manual re-entry. Role-based access controls, audit trails, and legally binding e-signature compliance support governance requirements across regulated industries. Document performance tracking gives revenue and operations teams visibility into open rates, time-to-sign, and bottleneck identification across the pipeline. Whether deployed by SMBs standardizing their sales collateral or enterprises managing high-volume contract operations, PandaDoc scales to support diverse document automation needs across the organization.
Q. Does PandaDoc support mobile devices?
PandaDoc supports the following devices:
iPhone, iPad, Android
Q. What level of support does PandaDoc offer?
PandaDoc offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base
