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RazorSync
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based field service management software
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RazorSync - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
RazorSync overview
What is RazorSync?
RazorSync is a field service software that allows service professionals to schedule and track jobs, manage workers, estimate, quote, process payments and update customer records from job sites or in-office, online or offline. The tool helps users manage billing cycles and improve customer satisfaction. It helps users organize their business, manage their customers and field workers, schedule and dispatch workers, optimize routes with Google Maps integration, and eliminating double entry and excess paperwork with the incorporation of Quickbooks. RazorSync helps generate estimates, quotes, and invoices. It accepts mobile payments in the field for a more efficient billing cycle, manages cash flow, and more.
Who uses RazorSync?
By industry, RazorSync reviewers are most commonly professionals in construction (36%). The most frequent use case for RazorSync cited by reviewers is field service management (67% of reviewers).
What do users say about RazorSync pricing?
Reviewers indicate that RazorSync offers a cost-effective solution for startups and small businesses, and they appreciate the reasonable pricing for its features. However, some reviewers feel the price can be high for solo users or with added techs, and they mention concerns about price increases.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Coordination
Oversight
Stability
Integration
Transactions
RazorSync’s user interface
RazorSync pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.0
Ease of use
4.1
Customer support
4.5
Reviews sentiment
What do users say about RazorSync?
Users say RazorSync streamlines scheduling, invoicing, and field communication, helping their businesses go paperless and boosting efficiency. They appreciate being able to manage customer data, track employees, and access information from multiple devices, with QuickBooks integration simplifying billing and record keeping. They find customer support responsive and helpful, especially during onboarding and troubleshooting. Some mention that their clients value real-time notifications and easy payment options.
They report recurring issues with syncing, mobile app glitches, and limitations in customization, especially for complex workflows or larger teams. Some feel that certain features, like invoice editing and multi-user scheduling, could be improved for smoother operations.
Select to learn more
Who uses RazorSync?
Based on 487 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
RazorSync's key features
Most critical features, based on insights from RazorSync users:
All RazorSync features
Features rating:
RazorSync alternatives
RazorSync
Starting from
85
Per month
FreshBooks
Starting from
21
Per month
Commusoft
Starting from
100
Per month
Zoho FSM
Starting from
25
Per month
RazorSync pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Benefits of Pro Plan
- Unlimited Users & Training
User opinions about RazorSync price and value
Value for money rating:
Of 32 reviews that provide robust commentary on RazorSync's price and value, 66% mention it in a positive light.
Reviewers indicate that RazorSync offers a cost-effective solution, especially for startups and small businesses. They appreciate the reasonable pricing for the range of features provided, such as integration with QuickBooks and scheduling service calls. Users think the software is affordable and user-friendly, helping them streamline operations at a lower cost compared to other options. Some users report that the price is fair and customer support is responsive. However, some reviewers feel that the price can be high, especially for single-person companies or when additional techs are needed. They also mention concerns about price increases over time.
, and
To see what individual users think of RazorSync's cost and value, check out the review excerpts below.
RazorSync integrations (8)
RazorSync customer support
What do users say about RazorSync customer support?
Customer support rating:
We analyzed 95 verified user reviews to identify positive and negative aspects of RazorSync customer support.
The majority of users praise RazorSync's customer support for being highly responsive and easy to reach when issues arise.
A significant portion of users highlight the support team's deep product knowledge and willingness to provide hands-on assistance.
Widespread user sentiment notes fast response times, helpful onboarding, and ongoing support throughout implementation and daily use.
A small group of reviewers mention recent declines in support quality, citing slower responses and less knowledgeable representatives.
Support options
Training options
To see what individual users say about RazorSync's customer support, check out the review snippets below.
“We were particularly impressed by their customer support and training commitment. When cutover time came, the worked with us every step of the way providing training, assistance getting our Quickbooks intergration online, and migrating our old customer data into the new system. As the inevitable glitches and questions occurred in the next few weeks, they were responsive to every concern we raised. While we rarely have issues today, their customer support is great whenever we call.”
Bill H.
Owner
“Razorsync's customer support from purchase to implementing a tremendous amount of recurring jobs to training has been stellar!”
Lisa H.
Owner
“Now, tech support is done at a lesser level of knowledge. If they cannot solve the problem they just don't reply. If pushed, the reply is typically "that service is not available at this time, but we are looking into it". ”
Jerry A.
General Manager
RazorSync FAQs
RazorSync has the following pricing plans:
Starting from: $85.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using RazorSync?
•RazorSync assists with scheduling, estimating, and invoicing.
•The tool integrates with QuickBooks and the accounting records are automatically updated.
•It is perfect for small to medium service businesses including HVAC, plumbing, electrical contractors, IT and computer repair, lawn care, pest control, security, appliance repair, property management, and more.
•It allows customers to manage their customers and field workers, schedule and dispatch workers, generate estimates, and more.
Q. Who are the typical users of RazorSync?
RazorSync has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does RazorSync support?
RazorSync supports the following languages:
English
Q. Does RazorSync support mobile devices?
RazorSync supports the following devices:
Android, iPad, iPhone
Q. Does RazorSync offer an API?
Yes, RazorSync has an API available for use.
Q. What other apps does RazorSync integrate with?
RazorSync integrates with the following applications:
Microsoft Outlook, PayPal, QuickBooks Online Advanced, QuickBooks Online, Google Calendar, Google Maps
Q. What level of support does RazorSync offer?
RazorSync offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
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