SalesWarp Pricing, Features, Reviews & Comparison of Alternatives

SalesWarp

Advanced order management software for retailers and brands

4.69/5 (13 reviews)

SalesWarp overview

SalesWarp is a cloud-based multichannel and omnichannel management solution for retailers and brands. The solution provides various features including inventory management, order management, product management, publishing, warehouse management, supplier management, shipping management, process management, and customer management.

SalesWarp automates real-time inventory updates and synchronizes sales channels & fulfillment locations. SalesWarp's order management system consolidates data to provide a single view of all orders, useful for tracking and identifying any type of order. SalesWarp manages all product information in one system, ensuring consistency across the organization. It can be integrated with any e-commerce platform, marketplace, B2B sales channel, or POS system.

With SalesWarp's reporting and analytics tools retailers can easily generate detailed inventory, order, and sales reports. The software can be integrated with third party shipping software such as UPS, USPS, and FedEx, allowing retailers to process and update shipping information.
www.saleswarp.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
SalesWarp screenshot: SalesWarp - InventoryOrder ManagementSalesWarp screenshot: SalesWarp - Order DetailSalesWarp screenshot: SalesWarp - OrdersSalesWarp screenshot: SalesWarp - Product InformationSalesWarp screenshot: SalesWarp - Vendor Rules

SalesWarp reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  5.0
  5.0
Richard Reutter

Absolutely amazing team and product

Used daily for 6-12 months
Reviewed 2018-10-16
Review Source: Capterra

Our business has been in operation since 1982 and prior to using SalesWarp we needed a better system to import and track orders. SalesWarp’s work order management system allowed us to import all of our orders from Amazon, Shopify, and phone orders into one system. Our order entry and processing functions were customized so that our corporate customers could place large orders and were ensured on-time delivery. Thanks to SalesWarp we can quickly ship orders overnight by streamlining our pick and pack process, our team can now export products at the exact time for pick up by UPS. SalesWarp worked well with our web development team to allow scheduled shipments and eased the process of strict shipping methods so our cakes can be delivered more efficiently to meet the demands of our customers. SalesWarp has helped us tremendously in meeting the demands of our customers as well as making the order process easier for our team!

Pros
Since 1982, Caroline’s Cakes has sold countless cakes and southern specialties throughout the country. Our best-selling Caramel Cake has been featured in Oprah’s Favorite Things, Buzzfeed, and The Food Network. With such a high demand for our cakes, we needed an easier way to import orders. SalesWarp’s work order management system allowed us to import all of our orders from Amazon, Shopify, and phone orders into one system. Our order entry and processing functions were customized so that our corporate customers could place large orders and were ensured on-time delivery. Large corporate orders can now be imported to make the buying process more efficient. Thanks to SalesWarp we can quickly ship orders overnight by streamlining our pick and pack process, our team can now export products at the exact time for pick up by UPS. SalesWarp worked well with our web development team to allow scheduled shipments and eased the process of strict shipping methods so our cakes can be delivered more efficiently to meet the demands of our customers. SalesWarp has helped us tremendously in meeting the demands of our customers as well as making the order process easier for our team!

Cons
Load times can vary depending on the action being performed.

Response from SalesWarp


Thank you Richard for your review and the wonderful cakes!

You have a great product and team! Glad we could assist.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kevin Clor

Outstanding. The Advanced Order Management System and the multi-channel selling is excellent

Used daily for 6-12 months
Reviewed 2017-05-04
Review Source: Capterra

Beyond the inventory management, there is a robust advanced order management system or OMS. All orders from all markets come into one screen. They can be managed, modified and shipped. Once complete, tracking automatically pushes to the marketplace and the customer is notified. No more manual updating. Also, I was able to set up wholesale stores for each direct sales representative. Now they can send quotes and process orders all out of their store. That allows me to see at any time what each sales rep is doing in terms of profit loss and product movement. This is an awesome tool for commission and rep evaluations as I have the power of Sales Warp's awesome reporting tools to report on reps like they are markets. I love reports and have always found marketplace reporting systems to be awful. SalesWarp comes stock with a tremendous number of pre-built reports but, what makes SalesWarp so tremendous is that I can make any custom report I can imagine. It took me no time to learn the reporting language and begin to process my own reports for my own needs.

Pros
Prior to partnering with SalesWarp, we really struggled with inventory management and advanced order management required for this level of multi-channel selling. We really needed a much better Order Management System ("OMS") that would allow us to see all of our orders in one location, manage inventory, centralize shipping and distribution, push tracking information and respond to customer service issues. I cannot tell you how much time was wasted going into each selling channel, processing orders, processing customer service issues and then exporting all of that to a manual inventory control system. We were constantly plagued by stockless orders, inadequate reporting needed to order products based on growth, inadequate reporting for basic accounting functions and an inability to get a 360-degree view of where our customers are buying our products. I do not even have time to get into the challenges we had ordering products from overseas to meet demand. The final thing I want to talk about is the most important -- the people of SalesWarp. This is one company I can truly say that underpromises and over-delivers.

Cons
The reporting tool takes a while to learn if you do not know mySQL -- but it is robust. I love the system.

Response from SalesWarp


Kevin,

Thank you very much for your thoughtful review! We will continue to work hard to help Tent & Table grow and succeed.

Your review will be really helpful to those folks who are currently vetting new OMS offerings.

Again, thank you for the feedback!

Warmest regards,
Dena

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robin Weber

Huge Potential, Terrific People

Reviewed 2016-05-25
Review Source: Capterra

Background: We started using SalesWarp in 2014. We are a relatively small company to be working with a system like this; we only receive about 100-150 orders per day. With that said, we do sell across a large variety of sales channels, and have a unique business model that requires a fairly sophisticated solution. Pros: - First and foremost, there's the staff. The folks at SalesWarp, with whom I've had my fair share of disagreements and disappointments, in the end really do genuinely care, really do genuinely listen, and really do genuinely want to help. They will go above and beyond to make sure you're happy. That's absolutely critical ' you can have the best software in the world, but if the folks behind it can't be counted on, then it's a waste of time. - The software as a whole is an incredible time-saver, and the feature set is unique. I don't know of any other software in the price class of SalesWarp that allows for product publishing, inventory management, AND purchase order generation. Those are exactly the three primary facets we needed, and I found they simply weren't available at my budget anywhere else. Cons: SalesWarp is a young company. That's unfortunately apparent when it comes to its software. There are bugs, ranging from mild to moderately severe, some missing features, incomplete areas, some pesky UI problems, a lack of overall polish, and many other small ways in which it could be improved upon. It's come a *long* way since we first started using it, but it still has quite a bit to go until it reaches that place of 'software zen'. It needs to be said that our particular business needs are quite specialized, and have required a lot of customization. In all likelihood - assuming your business needs are at least somewhat more 'traditional' - you'll need a lot less customization, and you'll likely utilize, to a greater extent, the tried-and-true, 'out of the box' features of SalesWarp, which do exist in great numbers, and which generally work as advertised. So it is therefore also very likely that you will run into a lot fewer issues than we have. Summary: Once the issues I've mentioned in the cons have been addressed ' and I'm confident they will be ' it's going to be absolutely spectacular software. As mentioned, I've already seen it come a long way, and I look forward to the day when its full potential will be unleashed.

Response from SalesWarp


Thank you for taking the time to give us your feedback! We really appreciate it. Robin, you have been an integral part of our client product team and have influenced our product evolution. We wish you continued success!

Rating breakdown

Ease of use
Customer support

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Colby Harris

Great company to facilitate automation processes for your multi-channel business

Reviewed 2016-04-12
Review Source: Capterra

We are a multi-channel online retailer selling home products nationally. As our company grew we struggled with trying to make QB work efficiently as an order fulfillment software with automated processes. We utilized QB programmers to create many customizations. We ultimately hit a stopping point with our file size growing beyond the workable QB limit. We were not looking to get rid of QB, just wanted a way to only use it for accounting. We found SalesWarp at IRCE marketing convention. They offered a series of order fulfillment process automations, EDI capabilities and limited record imports into QB. This was great news for us. We began integration which took much longer than expected as they were new to EDI a year ago when we had our integration. Their team: Scott our project manager, Joe and Puneet lead developers worked very close with us in the beginning and still do today. SalesWarp has allowed us to scale our business in a custom way. We have unique in-house systems that benefit our competitive position in the market and SalesWarp has been able to design customizations to work with these systems and improve them. PROS: Very inexpensive EDI with customizable functions to fit each vendor's unique EDI system. Work directly with the personnel that are leading development. Custom functions that are built out within a couple of weeks. Receive orders that automate to drop ship purchase orders based on set rules. (Our favorite feature) New features are always being added to their core platform. Robust product catalog abilities: bundling and configurable products (powerful on market places) CONS: Initial custom integration may take time. They have improved a lot of this since we integrated. They have limited videos and tutorials for training your staff, although, they are available for live demos. In summery SalesWarp is not a perfect system but what is. They are a work in progress like any successful company. The SalesWarp team is friendly and easy to work with. They have continued to work hard for us 18 months later. I would highly recommend them if you are looking to automate your order fulfillment processes, add or reduce the cost of EDI functionality, improve your product catalog functionality and use as a central hub for you multi-channel business.

Response from SalesWarp


Colby,
Thanks for the review. We will continue to improve our integration processes and especially the time it takes to deploy in order to help you and all of our customers get to market faster with more products on more channels to ultimately deliver more sales. Thanks for being a great customer.

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Anonymous

Order Management Software

Used daily for 2+ years
Reviewed 2018-11-07
Review Source: Capterra

Our company has successfully designed, manufactured, and sold high-end fashion since 1977, primarily distributing to upscale department stores across the US and more than 20 countries internationally. We launched natori.com as an E-Commerce site in 2008. Before SalesWarp, our shopping cart was time-consuming and required many steps for simple processes. SalesWarp enhanced our new shopping cart, BigCommerce, and helped build a solution that handles critical and complex workflows for customer management, orders, and fulfillment. SalesWarp’s advanced order management system helps support our extensive catalog and created a seamless returns process which has helped our company expand and scale. The SalesWarp team was very attentive in the onboarding process and continues to offer tremendous support!

Pros
Covers all of our processes Centralized Hands on integration and management team Good responsiveness Trustworthy team Flexibility of system, multiple uses

Cons
As with most software, we would like customizations to be less involved

Response from SalesWarp


Thank you so much for sharing your experience! Your feedback helps us improve and can help others who are searching for an OMS system.

Thanks again for your review!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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SalesWarp pricing

Pricing options
Subscription
View Pricing Plans

Monthly subscription model

SalesWarp features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Customizable Reporting
Data Import/Export
Inventory Management
Inventory Tracking
Invoice Management
Real Time Data
Real Time Reporting
Third Party Integration

Audit Trail (260 other apps)
Auditing (318 other apps)
Compliance Management (294 other apps)
Document Storage (256 other apps)
Monitoring (240 other apps)
Reporting & Statistics (383 other apps)
Workflow Management (319 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for SalesWarp

Key features of SalesWarp

  • Barcoding / RFID
  • Inventory overview
  • Kitting
  • Serialized Inventory Tracking
  • Client database
  • Warehouse Management
  • Reporting & Analytics
  • Accounting management
  • Activity logging
  • Customer database
  • Inventory optimization
  • Multi-location
  • Order entry
  • Purchase order management
  • Shipping management
  • Supplier management
  • Activity dashboard
  • Customer management
View All Features

Benefits

• Achieve business growth & increase profits -- Our system allows you to easily expand to new sales channels, increase sales, and reduce costs. Our tools are designed to scale and work around your business processes, ultimately fueling business growth.

• Provide a superior customer experience -- We provide advanced functions and customizable workflows which allow retailers to provide a seamless, convenient and personalized shopping experience. Provide the services customers demand (buy online; pickup in-store; buy in-store and ship home; hassle-free returns and more.)

• Save time & money -- We consolidate and automate key processes and systems to reduce errors and eliminate redundant processes, ultimately allowing retailers to streamline operations and improve operational performance.