App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
ServiceWorks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All In One. Effortless. Accessible. Cloud Based Solution
Table of Contents
Is this product right for your business?
Find out with a
ServiceWorks - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
ServiceWorks overview
What is ServiceWorks?
BOOST YOUR FIELD SERVICE OPERATIONS WITH US. No matter what service you offer we have solution for you. We offer end to end business solutions for managing service, retail and delivery operations.
Key Features
Multi-Location Inventory Management
Centralized Purchase Order System
Route optimization
Tracking of Drivers and Automated ETA calculation
Make Decisions based on transaction data
Customer feedback
Custom Notification via email,SMS and Robocall
Digital proof of order
Key benefits of using ServiceWorks
• The drag-and-drop calendar allows users to easily schedule and reassign jobs.
• ServiceWorks offers electronic signature capture, enabling the secure signing of agreements, contracts, and other documents.
• GPS tracking lets managers view team locations in real time, visualized on a map, and ServiceWorks also stores routes to provide full location histories.
• Purchase order requests can be placed when creating new jobs based on required materials and inventory, and all materials used can be tracked and reported on.
Starting price
per year
Pros & Cons
Scheduling and Dispatch
Employee and Data Management
User Interface
Ticket Management
Bugs and Issues
Customer Support
ServiceWorks’s user interface
ServiceWorks pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
3.7
Ease of use
3.6
Customer support
3.7
Reviews sentiment
What do users say about ServiceWorks?
SEARCH SERVICES WORKS SEARCH BAR WHEN PUTTING IN TICKET NUMBER, DROP DOWN TICKET NUMBER APPEARS AND THEN WILL JUMP TO 10 OTHER TICKETS ON DROP DOWN, WE HAVE TO HIT ENTER TO GET CORRECT TICKET TO APPEAR.
Select to learn more
Who uses ServiceWorks?
Based on 112 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ServiceWorks's key features
Most critical features, based on insights from ServiceWorks users:
All ServiceWorks features
Features rating:
ServiceWorks awards
ServiceWorks alternatives
ServiceWorks
Starting from
948
Per year
Calendly
Starting from
No pricing info
Jobber
Starting from
No pricing info
Housecall Pro
Starting from
No pricing info
ServiceWorks pricing
Value for money rating:
Starting from
948
Per year
Flat Rate
User opinions about ServiceWorks price and value
Value for money rating:
To see what individual users think of ServiceWorks's price and value, check out the review snippets below.
Dianne K.
Owner
Teresa L.
Director of Sales and Marketing
ServiceWorks integrations (12)
Integrations rated by users
We looked at 112 user reviews to identify which products are mentioned as ServiceWorks integrations and how users feel about them.
Integration rating: 3.8 (6)
“This would have saved an enormous amount of time in developing accurate financial information. ”
Donna S.
CEO
Integration rating: 4.8 (4)
“this worked, but the entire process was a joke. very amateur execution overall”
Price W.
Owner - Operator
Integration rating: 1.0 (2)
“this cant be used on the mobile app, and it would make life SOOOOO much easier for my CPA”
Joseph S.
owner
Integration rating: 5.0 (1)
“We just switched in the last two weeks. The transition was very easy to set up and the feedback we are getting is very positive.”
Marion I.
Owner
Integration rating: 5.0 (1)
Integration rating: 1.0 (1)
Integration rating: 1.0 (1)
Integration rating: 5.0 (1)
ServiceWorks customer support
What do users say about ServiceWorks customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of ServiceWorks customer support.
A number of users highlight responsive, friendly, and helpful customer support that addresses their needs efficiently.
A minority of users report slow response times, lack of follow-up, and insufficient product knowledge from support staff.
Support options
Training options
To see what individual users say about ServiceWorks's customer support, check out the review snippets below.
“For us specifically what drew us in the most is definitely the level of communication and the amazing customer service.”
Jake P.
Sales
“Will and the other service people are incredibly helpful and as soon as I send in a request for help I get a response.”
Paul W.
OWner
“It is extremely hard to get any help, and when we do contact Service Works, it takes days to get a response.”
Jasmine H.
Office
ServiceWorks FAQs
ServiceWorks has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does ServiceWorks support?
ServiceWorks supports the following languages:
English
Q. Does ServiceWorks support mobile devices?
ServiceWorks supports the following devices:
Android, iPad, iPhone
Q. Does ServiceWorks offer an API?
Yes, ServiceWorks has an API available for use.
Q. What level of support does ServiceWorks offer?
ServiceWorks offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum
