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AI-Powered Software for dispatching and delivery management

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Tookan Reviews

Overall rating

4.2

/5

74

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Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.59/10

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Pros and cons

Plus, the customer service is outstanding. Always ready to help resolve issues or answer questions.
Quick responses from the Tookan team on product questions, Improved delivery success and experience, Improved communication with drivers, and the drivers love the app.
We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you demonstrated on each project, and the way you conduct business as a whole.
Uploading all the info is frustrating especially if you have pick up and drop off locations because they will be separated as 2 different orders.
Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.
The app drained my team's battery so much that their phones died before they could really use it. The desktop version looks nice but the functionality was glitchy.
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74 reviews