App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
HotSchedules
5
259
4
148
3
40
2
5
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conquer Every Shift with HotSchedules, Powered by Fourth
Table of Contents
HotSchedules - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
HotSchedules overview
Based on 461 verified user reviews
What is HotSchedules?
By industry, HotSchedules reviewers are most commonly professionals in food & beverages (32%). The most frequent use case for HotSchedules cited by reviewers is scheduling (65% of reviewers).
What do users say about HotSchedules pricing?
Some users say HotSchedules offers useful features and is worth the investment, while some reviewers feel it is cost effective and flexible. However, many users report high prices, limited value, and prohibitive costs for small businesses.
Starting price
Alternatives
with better value for money
Pros & Cons
Shift Management
Scheduling
Bugs and Issues
Performance and Speed
Customer Support
Integrations
HotSchedules’s user interface
HotSchedules pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about HotSchedules?
By industry, HotSchedules reviewers are most commonly professionals in food & beverages (32%). The most frequent use case for HotSchedules cited by reviewers is scheduling (65% of reviewers).
Select to learn more
Who uses HotSchedules?
Based on 461 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
HotSchedules's key features
Most critical features, based on insights from HotSchedules users:
All HotSchedules features
Features rating:
HotSchedules alternatives
HotSchedules
Starting from
No pricing info
Google Calendar
Starting from
No pricing info
Connecteam
Starting from
29
Per month
Google Workspace
Starting from
7
/user
Per month
HotSchedules integrations (11)
Integrations rated by users
We looked at 461 user reviews to identify which products are mentioned as HotSchedules integrations and how users feel about them.
Integration rating: 4.0 (2)
“,....................pos”
Scott B.
President
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
“It transfers all of our information and security information to workday so we don’t have to log into another account again.”
Patricia D.
Loan servicing representative
Other top integrations
HotSchedules customer support
What do users say about HotSchedules customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of HotSchedules customer support.
A number of users find customer service helpful, responsive, and easy to reach when they have questions or issues.
A fair number of users report slow response times, difficulty reaching support, and inconsistent or unhelpful assistance.
Support options
Training options
To see what individual users say about HotSchedules's customer support, check out the review snippets below.
“Not sure about the business model, we eventually paid more for a different software that has better customer service for issues.”
Katherine C.
Regional manager
“It can be very hard to get ahold of someone and it takes days if not weeks for service tickets to be received.”
Courtney T.
HR Assistant
“Terribly overpriced (especially for Canadian customers) if you are using it unintegrated; lack of new features being added; an employee app that costs money; a cancellation policy that makes it hard to stop using service unless you time it smartly.”
Tory M.
CTO
HotSchedules FAQs
HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training. Users can manage time-off and shift-swap requests remotely using the native Android and iOS mobile apps, which are accessible to all employees. Store documents and employee information on a cloud-based database for access any time, anywhere. Use the HotSchedules Recruit tool to source and hire staff economically and the 'Schoox' tool to arrange training courses for employees.
These products have better value for money
