Jira Reviews

We used several bug tracking tools in the past but Jira is by far the best one. What I like most: - user friendly interface, provides a nice user experience - Agile SCRUM/Kanban support out of the box - extremely configurable on almost everything - extendable through custom scripting, either built-in or via addons - very collaborative - there are thousands of addons in the marketplace; you can even write your own

Being so flexible to be configured, the learning curve for admins is a little steep. The price is based on the number of users and if you experience wide user adoption in a big company, you end up in paying more for upgrading to the next tier, than if you would pay for that tier first time.

JIRA is an incredibly powerful software testing tool that has helped my team to drastically improve the quality of our products. The application makes it easy for us to track, prioritize and manage all our test cases in one place. We especially like how JIRA allows us to monitor progress and collaborate with remote teams on complex tasks. The interface is intuitive and user-friendly so we can use it...

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Task assignment notifications keep people informed when something needs attention as well as send reminders when actions are overdue – ensuring that no detail gets overlooked during complex tasks or long term initiatives. Real-time collaboration tools let remote employees stay connected wherever they may be working from while centralized data storage keeps everyone updated on changes or updates without having to resend information constantly throughout the process

Jira does backlogs and sprint very well, easy to use interface.

Jira can get tricky when you have multiple schemes and screens across projects.

Project, issue, bug, task, and workflow management are all handled by Jira software. All phases of a project's development life cycle, from planning to coding to testing, may be managed from within the system.

Problems with the software cause the window to take a long time to load, and real-time updates and app integration are also areas for improvement.

It empowers teams to deliver iterative results, adapt to changes, and enhance collaboration. Jira's robust Agile features, including Kanban and Scrum boards, facilitate efficient task tracking, backlog management, and sprint planning. Jira seamlessly integrates with popular development tools like Bitbucket and GitHub. This integration ensures smooth collaboration, and traceability between code repositories...

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Setting up workflows, permissions, and project structures in Jira can be complex, especially for large-scale projects. Jira's extensive feature set may present a steep learning curve for newcomers. As a fresher, I was struggling when I was using it initially. Handling multiple concurrent users in Jira may occasionally impact performance. Depending on the organization's size and requirements, Jira's licensing costs can be significant. For small companies and startups licensing/monthly subscription may be required and pricing might not be affordable for them.

The quality of reporting and the variety of reporting available for all Jira managed project from my experience, is what sets Jira apart from substitute project management suites that I have encountered and what I like best about it. Out of the box, Jira comes with more than twelve different types of report types, which includes Burndown charts, sprint reports, velocity charts, cumulative flow diagrams etc thereby simplifying access to real time insights into my teams performances.

Jira has very limited collaboration tools, infact it offers no real time messaging tool out of the box. Also, its user interface is not very friendly and this tend to create a slow learning curve for non-technical users in my department.

What I love most about JIRA is its robust task management capabilities. It empowers me to efficiently organize tasks, assign responsibilities, and collaborate seamlessly. With JIRA, I can track and prioritize tasks effectively, leading to improved project success and enhanced team productivity.

What I like least about JIRA is its steep learning curve for new users. Initially, navigating through the various features and setting up workflows can be overwhelming. However, with time and practice, it becomes easier to harness its full potential for efficient task management.

Iterative planning and change: JIRA’s agile boards and iterative approach support ongoing planning and process change. Teams can continually monitor project progress, reprioritize tasks, and adjust schedules as needed. This iterative process allows greater flexibility in accepting changes, and ensures that the project plan remains realistic and feasible

JIRA can be difficult to understand, especially for users who are new to the platform or don’t have much experience with project management software. Its extensive features and methodologies may require a learning curve for some users to better understand and use

Best for management of projects, make tickets of tasks and assign to appropriate employees, tracking for progress in a project made easy, tracking and report to each tasks assigned to a employees made easy and simple, User-friendly interface and integratable with third party softwares.

Tickets tracking can be made more simple for scrum planning

Jira offers robust project tracking, task management, and collaboration capabilities, making it a valuable tool for teams to streamline their workflows and improve productivity.

The complexity and learning curve of Jira's interface and configuration options can be overwhelming for new users.

1. As a member of a Scrum team, I use JIRA by atlassian everyday and it makes it easy to collaborate. 2. JIRA by atlassian makes team collaboration easy especially when we are working on a common project. 3. One more think I like about JIRA is that it makes tracking my team's work flow easy like ABC 4. JIRA by atlassian is affordable compared to competitors in the same industry.

The customer support is not very responsive. I wish they would improve their customer support services.

I love Jira's ease of use. Jira allows our staff and business partners to request from us using Jira Service Desk. Engineers track their effort using Jira Software. We use the default settings for the most part and that works great for us. There is no need to train anyone on how to use it because everything is self-explanatory. That cuts down on confusion and allows us to get/enter accurate information.

It is slow. It is very slow at times. Jira's makers - Atlassian - have not paid much attention over the years about its slowness. If you are into full-fledged project management, portfolio planning and more, you will have to buy add-ons to get additional functionality within Jira. Did I say that Jira is slow? While the ease of use saves time in accurately recording information in Jira, all that saved time is wasted away waiting for pages to load.

Seems like a very good software, is very powerful and is reasonably easy to use.

We found it through our Trello account, after Atlassian took over Trello. We were using another service desk software but noticed that Jira Service Desk could offer all the features we needed, and all for free! Or so we thought! The plan we chose is for small teams (which we are) and is advertised (still to this date) as "Always free for 3 agents". "Free" is further highlighted at the top of the Plans...

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Jira is excellent at keeping track of our issues and linking between them on a kanban board. It was our introduction to a Kanban system of tickets. There are also many features we see ourselves using that we are on the verge of delving into, allowing us to focus on the tickets now but expand in the near future. I like that tickets are easily linked to each other. Our previous system made it difficult to know which tickets were related, while Jira has several options for relating tickets (related to, duplicates, blocked / blocks/ etc)

I think the price can get high depending on how big your team is. We were just over the free limit which becomes a large cost, especially once you include subscriptions to confluence etc. I think the load times and UI can get buggy at times, there are multiple times a day I have to click through menus several times for it to register. This is by far the most frustrating thing, especially when you have many tickets on a page. One issue we had was that our current ticket system allows us to CC users onto tickets so they (+ anyone else we add) can get an update. This was not possible through regular Jira, however something similar could be done with effort on the Jira Service Management side.

The fully integrated task and project management boards with extensive levels of detail to run Kanban maintenance boards, complex sprints and even visualise recruitment pipelines. In collaboration with Confluence and BitBucket, the Atlassian product suite make the management of a growing software team seem easy.

JIRA has quite a steep learning curve for less software native users and can appear too complex for the average operational or commercial person. As such, it can be difficult to convince new people to use JIRA without extensive training and hand-holding. This could be improved by guided tours and a simpler interface for "new starts".

I will give an example of how I used it on one occasion and the advantages of having had this software.I was hired by a digital marketing company to improve proprietary applications, internal APIs, creation and migration of landing pages made in WP for our clients, migration of PHP applications to Python, server management, diversity of containers... The DevOps who was doing all that work left the...

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Despite having Jira with everything necessary for software development, sometimes it becomes more complex and less visual than if we accompany it with some extras, also from Atlassian. So it is easier for some boards or planning to use Trello, GitHub or Bitbucket for continuous integration, Sourcetree to make the different branches and versions more visual, Composer for team collaboration...

1) Releases/Versions: Releases allow us to work in parallel on multiple efforts with the same team. 2) Parallel Sprints: Same as releases, we are a lean team and we have to work on Product features and polish/bug fixes simultaneously. 3) Custom Filters: I like these the most!

They have taken out small pieces of functionality and made them separate products. These products are now paid and for those small pieces of functionality, you have to make extra purchases. e.g. Pages

I love JIRA. I use it professionally and personally. Even though it is primarily a task manager for software development, I have found that it is flexible enough to be used for all sorts of projects. It is amazing how customizable it is; you can configure your project settings to your already existing workflow, whatever it may be. While the initial setup can be time consuming, once you have your settings...

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I think there is a lot of potential with Jira's NextGen projects, however, the software rollout has been uneven and often not well documented. I wish this process would have been better thought out to make transitioning to NextGen projects smoother.

a complete and very user-friendly workflow management tool that allows you to optimize work times with a perfect management of all tasks, collaborators, project delivery times and more generally "who does what" on each single activity. Thanks to the easy connection with Trello it is possible to have a complete and easily accessible platform also from mobile for the management of team work. once discovered you will not be able to do without it because it has a free version available complete with all the features you need to manage even complex projects.

I have been using this software for several years and I have never encountered a problem either at a technical level or at the interface with the different businesses that I have managed. Implementations are always welcome so I look forward to testing some new features that they will release in the future for now everything works great.

It is a feature packed program that helps teams collaborate using a ticketing system. Much easier way to work with team members to fix issues, deploy updates and collaborate. Using this system between employees, departments, consultants and others we have been able to streamline collaboration on projects. It also has a lot of integration, including with Slack, to expedite notifications.

There is definitely a learning curve with this project and it can be a little hard to get the hang of, but once you do, the UI of the program will make sense.

JIRA gives me so much functionality out of the box. Within five minutes, I can create a board and invite my whole team to start working with me. It doesn't take long to customize your presentation of work to make it specific to your business. It has become the standard for the industry and with good reason; JIRA gives me everything that I need to track performance and ensure a timely release.

There are occasionally some annoying bugs that will present themselves, but it's never something that really prevents me from using the product effectively; usually it's an annoying UI bug that looks messy or ugly. For the most part, many of the people that complain about the product just don't know how to use it 'as is out of the box'. The more configurations you try to make, the more problems you can create for yourself. Aside from this, their customer service is quite lackluster and it often takes days if not weeks to hear back from support - usually the bugs are fixed before you even get a response.

If you are willing to do the work, the advanced search is useful and the user experience isn't bad except that to eliminate done tickets you have to deselect all then re-select every option except those of a done type.

Advanced search is the only useful way to reliably get information out, making getting even the smallest view of your data onerous. The core advantage of the tool - it's lack of structure - make it difficult to complete even the simplest of tasks without a ridiculous amount of effort. It's biggest failing is that everything is too flat by default. For example, I am working on a project now and the...

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Using Jira, the team can plan and track their work, Jira is a powerful platform for managing tasks of different numbers and types for any type of product or project, as it offers the possibilities of collaboration as well as documentation of all databases and key documents related to all activities. The number of tickets that can be dealt with And because of the ability to integrate and customize it,...

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It's not a bad thing for people who are looking for the right way to manage products and projects, even though Jira looks complicated and members need to put in some time and effort to learn how to use it well. This topic might not be right for everyone, which could hurt the quality of both the inputs and the results.

Jira is a great tool. I use it every day as a part of a support project. I use it to keep track of my tickets like incidents, alerts, and service requests. The tool is super easy to use and one can learn it easily. The ticket management is absolutely great. Jira allows the user to create various filters and dashboards to keep a track of his/her various tickets, tasks, and requests. Multiple dashboards...

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The only drawback I have experienced while using Jira is that it does not provide an option to have sound notifications. For example, while working with tickets, Jira does not notify the user of a new ticket with a sound. So when away from the device, the user might miss out on an important ticket unless it has collaborated with another tool like pagerduty. Even the mobile application does not have the option to enable sound notifications, and each time the user needs to open the application to see if any new tickets have been added to the queue.

I like Jira for its robust set of features, flexibility and scalability. The software is popular among developers, project managers and other professionals for its ability to handle a variety of tasks such as tracking bugs, managing tasks and projects, and reporting on progress.Some of the most commonly cited features that people like about Jira include:Customizable workflows: Allows teams to adapt...

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Steep learning curve: Some users find Jira's interface and feature set to be complex and overwhelming, which can make it difficult to get started or to fully utilize the software's capabilities.Limited customization options: Some users find that Jira's customization options are limited, and that it can be difficult to make the software look and feel the way they want.Slow performance: Some users have...

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