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Klient PSA Logo
Klient PSA
4.6
(11)

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Professional services automation tool built on Salesforce

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Klient PSA Pricing, Features, Reviews and Alternatives

Klient PSA product overview

Price starts from

49

/user

Per year

What is Klient PSA?

Klient PSA is a web-based software built on Salesforce that provides capabilities such as dashboards, task management, and scheduling. It also enables the user with interactive Gantt charts for more efficient project management on top of its ability to generate work breakdown structures.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Email/Help Desk

Training options

Live Online
Webinars
Documentation
Videos

Klient PSA pricing information

Value for money

4.6

/5

11

Starting from

49

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Klient PSA features

Functionality

4.3

/5

11

Total features

50

7 categories

Most valued features by users

Task Management
Collaboration Tools
Task Progress Tracking
Projections
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Project Tracking

Functionality contenders

Klient PSA users reviews

Overall Rating

4.6

/5

11

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

6

5

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great discovery

Reviewed 2 months ago

We optimised day to day processes with tasks automation so we can focus on priorities

Pros

This PSA is so easy of use and powerful. It's definitely a great help conducting day to day business, manage projects and work load!

Cons

Project Gantt still needs some small bugs fix but almost fully functional

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Marie's review

Reviewed 3 months ago

It has streamlined and maintained an easier, more manageable method of project management, timesheet entry, reporting and invoicing for us.

Pros

As the Billing Coordinator, the ease of using Klient to generate invoices is much more efficient, trackable, and simple to use.

Cons

We do not use the resource planner as much as we should; we have too many exceptions that cannot be managed just yet.

Vendor response

Hi Marie, thanks a lot for your review. Don't hesitate to reach out to Dominic if you need help with anything

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Benefits of Klient PSA

Reviewed 2 months ago

Overall, experience has been good. The support was a bit slow in the beginning however has improved over the last 18 months.

Pros

Friendly team and helpful support. Overall system capabilities are good and has helped improve how we manage our services business. Provides good visibility for projects within our delivery teams.

Cons

Project management capabilities are not optimized as well as they could be. We have provided feedback for improvements to resource mgt. and time tracking. We would really like to see Smartsheet like collaboration capabilities in Klient.

Vendor response

Hi James, thanks for the review! With the merger of Drakya, we'll be able to accelerate our product development and our support services. Don't hesitate to reach out to Dominic if you want better visibility on our roadmap. Thanks, Fred

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful and ease to use Klient PSA

Reviewed 25 days ago

Easy to use and everyone can easily understand this application. A+ for this application

Pros

PSA is a powerful product. Time saving. great costumer service. Excellent

Cons

They need to fixed some small bugs . All done from my site.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great system and exciting plans ahead

Reviewed 3 months ago

Klient has quickly become a key tool in our business processes, and we are very pleased with the system. While there are undoubtedly improvements that could be made, the team have an ambitious road-map and are always willing to consider new ideas for enhancing functionality.

Pros

Very flexible and highly configurable. It uses standard Salesforce structure, so we're able to tweak the out-of-the box functionality to suit our specific business needs. The team at Klient are friendly and helpful, and while there are some features we would like to see as standard, they are genuinely eager to find solutions for any non-standard use-cases we have.

Cons

The feature that we would value most is the ability to switch between hours and days as the unit of measurement on a project by project basis (currently everything works from hours as standard). We have a number of workarounds that allow us to deal with this, but it means we have deviated more than we would have liked from the core functionality of the system.

Klient PSA FAQs and common questions

Q. What type of pricing plans does Klient PSA offer?

Klient PSA has the following pricing plans:
Starting from: $49.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Klient PSA?

Klient PSA has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Klient PSA support?

Klient PSA supports the following languages:
English, French


Q. Does Klient PSA offer an API?

Yes, Klient PSA has an API available for use.


Q. What other apps does Klient PSA integrate with?

Klient PSA integrates with the following applications:
Jira, NetSuite CRM, Salesforce.org Nonprofit Cloud, Pipedrive, NetSuite, Slack, Salesforce.org Education Cloud, Xero, HubSpot Sales Hub, HubSpot CRM, Zendesk Suite


Q. What level of support does Klient PSA offer?

Klient PSA offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk

Common Klient PSA comparisons

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