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Turno
5
139
4
17
3
5
2
0
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental cleaning schedule platform
Table of Contents
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Turno - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Turno overview
Based on 167 verified user reviews
What is Turno?
By industry, Turno reviewers are most commonly professionals in hospitality (40%). The most frequent use case for Turno cited by reviewers is vacation rental (75% of reviewers).
What do users say about Turno pricing?
Some reviewers feel Turno offers affordable pricing, especially for small companies, and they appreciate included services at no extra cost. However, some users report additional fees and regional price inaccuracies, questioning Turno’s overall value for money.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Automated Tasks
Cleaner Payment
Payment Process
Cleaning Team
Turno’s user interface
Turno review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Turno?
Users say Turno streamlines scheduling and automates cleaning management, making it easier to coordinate with cleaners and track tasks. They appreciate the ability to find, communicate with, and pay cleaners in one place, and find customer support responsive and helpful, especially via chat. Many find the platform user-friendly and efficient for managing multiple properties. They like features such as checklists, notifications, and integration with Airbnb, which save time and reduce manual effort.
Some think Turno’s pricing is high, with extra fees and unclear refund policies. They mention occasional app glitches, complicated navigation, and difficulties with cleaner vetting or communication. Others report that certain features can be overwhelming or unintuitive.
Select to learn more
Who uses Turno?
Based on 167 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Turno's key features
Most critical features, based on insights from Turno users:
All Turno features
Features rating:
Turno alternatives
Turno
Starting from
10
Per month
OwnerRez
Starting from
40
Per month
Hostaway
Starting from
No pricing info
Guesty Lite
Starting from
16
Per month
Turno pricing
Pricing plans
Pricing details:
User opinions about Turno price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Turno's price and value, mention it in a positive light.
Some reviewers feel Turno offers an affordable solution, especially for small companies or those managing a single property, and they appreciate that certain services are included at no extra cost. Users think the platform is inexpensive compared to alternatives and find its pricing reasonable for the features provided. However, some users report that additional fees, particularly for online payments and per-clean charges, significantly increase overall costs. Reviewers indicate frustration with non-prorated annual subscriptions, regional price inaccuracies, and higher costs compared to competitors, leading some to question Turno’s overall value for money.
, and
Turno integrations (20)
Integrations rated by users
We looked at 167 user reviews to identify which products are mentioned as Turno integrations and how users feel about them.
Integration rating: 5.0 (8)
Integration rating: 5.0 (6)
“easy to move in my properties and schedule”
Heidi T.
owner
Integration rating: 5.0 (4)
“Vrbo syncing issues. Guest communication issues.”
Ben S.
Co-founder
Integration rating: 5.0 (3)
“Porque es nuestro PMS y de ahí llegan todas las reservas”
Salvador V.
Director Operativo
Integration rating: 3.0 (2)
“We use OwnerRez as our PMS, and sync bookings between AirBnB and VRBO > GuestsKey via OwnerRez. Works great.”
Veronica C.
Owner
Other top integrations
Turno customer support
What do users say about Turno customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Turno customer support.
Widespread user sentiment highlights Turno's customer support as fast, efficient, and consistently responsive.
A fair number of users appreciate the knowledgeable, friendly, and patient support staff who provide clear solutions.
Multiple users value the availability of real people via chat, not just AI bots, making support feel personal and accessible.
A portion of users mention support going the extra mile, offering empathy, follow-ups, and thorough guidance for setup and issues.
Support options
Training options
To see what individual users say about Turno's customer support, check out the review snippets below.
“I haven't used a long shift and I haven't been able to have customers yet but when I had problems or queries they were very fast and effective in helping me”
Lucy C.
Cleaning
“The support chat feature is amazing and the staff is always quick to answer.”
Evan D.
CEO
“Its complicated to navigate, along with not being able to call and talk to someone only through chat. ”
Misty D.
Owner
Turno FAQs
Turno has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Turno used for?
Turno is a cloud-based platform designed to simplify and automate the process of scheduling, paying, and finding vacation rental cleaners for hosts and property managers. The key features of Turno include auto payments, cleaner marketplace, photo checklists, problem reporting, and inventory management. Turno allows hosts to pull their guest calendars from Airbnb, Vrbo, and other major booking platforms into one central location, letting them synchronize cleaning schedules.
Q. Does Turno support mobile devices?
Turno supports the following devices:
iPhone, iPad, Android
Q. What level of support does Turno offer?
Turno offers the following support options:
Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)
