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EZFacility
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based gym & club management software for SMBs
Table of Contents
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EZFacility - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
EZFacility overview
What is EZFacility?
EZFacility is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments. The software is suited for the needs of small and medium sized businesses, as well as for large enterprises. Some of its customers include Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra and The Golf Lab.
EZFacility’s gym & fitness center management software and billing services allow to schedule personal trainers, effectively manage memberships, generate trainer payroll and manage invoices. It also includes features for gym members to book online slots, register, make payment etc. Primary features of the solution includes membership management, resource scheduling, staff & trainer management, billing & payments and reporting.
The solution is compatible with various browsers available across devices such as desktop, mobile and tablets. EZFacility also offer MemberMe app for android and iOS users to book trainers and classes through their smartphones. Clients can sell empty slots through promotions and campaigns directly delivered to customers through this app.
Key benefits of using EZFacility
• EZFacility's gym membership management feature allows clients to create membership plans, renewals, manage contracts and track active members.
• EZFacility consolidates all revenue sources in one place to track memberships, point of sales and packages efficiently.
• Facility and resource scheduling features eliminate the possibility of double bookings and provide real time status of assets and inventory.
• The software helps to improve efficiency of staff and trainers by automating scheduling, commissions, payroll reporting and tracking.
• EZFacility is certified with PCI DSS Level 1 certification which ensures the safety of customers' data.
• It is a web-based solution and can be accessed through any internet connected device.
Starting price
per month
Pros & Cons
Scheduling
Customer Support
Booking and Reservations
Reporting
Phone Support
Group Management
EZFacility’s user interface
EZFacility pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.3
Customer support
4.7
Reviews sentiment
What do users say about EZFacility?
Ease of scheduling, has very robust reports and great customer service
Select to learn more
Who uses EZFacility?
Based on 128 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
EZFacility's key features
Most critical features, based on insights from EZFacility users:
All EZFacility features
Features rating:
EZFacility alternatives
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Per month
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EZFacility pricing
Value for money rating:
Starting from
99
Per month
Flat Rate
User opinions about EZFacility price and value
Value for money rating:
To see what individual users think of EZFacility's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Albert J.
Owner
EZFacility integrations (6)
Integrations rated by users
We looked at 128 user reviews to identify which products are mentioned as EZFacility integrations and how users feel about them.
Integration rating: 5.0 (1)
“We needed the members to have 24/7 door access - this software didn't provide that for fitness facilities you have to use an integration”
Anonymous R.
owner
Other top integrations
EZFacility customer support
What do users say about EZFacility customer support?
Customer support rating:
We analyzed 37 verified user reviews to identify positive and negative aspects of EZFacility customer support.
Widespread user sentiment highlights fast, knowledgeable, and friendly customer support that resolves issues promptly.
A significant portion of users appreciate the support team's willingness to go the extra mile, including personal calls and thorough assistance.
Broad user base finds the customer service team easy to reach, responsive to questions, and helpful in guiding them through solutions.
Support options
Training options
To see what individual users say about EZFacility's customer support, check out the review snippets below.
“The customer support team does a fabulous job of assisting us with any member software concerns we may have at our club. If we have questions or need something explained, they do a great job of walking us through whatever steps we need to take to get a problem resolved. ”
Mary R.
FitCoach, Manager
“The upside of this is EZ has been very responsive to this unique issue engaging me all the way up to personal calls with support team software engineers to see the issues and then address them.”
sean d.
Owner
“Also, customer service is remarkable. If I have a problem or question, the customer service team is quick to respond and very helpful in solving my problem or answering my questions.”
Jenniffer S.
Front Desk Coordinator
EZFacility FAQs
EZFacility has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does EZFacility support?
EZFacility supports the following languages:
English
Q. Does EZFacility support mobile devices?
EZFacility supports the following devices:
Android, iPad, iPhone
Q. Does EZFacility offer an API?
Yes, EZFacility has an API available for use.
Q. What level of support does EZFacility offer?
EZFacility offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Phone Support
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