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Hapana Logo

Next generation software for multi-site boutique fitness

Table of Contents

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Hapana - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Hapana overview

What is Hapana?

Hapana is an end-to-end fitness studio software designed to elevate engagement and fuel growth. With a robust suite of streamlines features, the system alleviates owners from having to use multiple plugins and incompatible softwares. The software empowers studio owners and managers to streamline their operations, enhance member experiences, and focus on the core of their business – growing their business.

- Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations.

- Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems.

- Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.

- Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations.

With Hapana, fitness studios and clubs can unlock their growth potential, while saving time and effort. Experience the power of seamless member management, targeted marketing, branded app experiences, and data-driven decision-making.

Starting price

285flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Scheduling Options

Client Support

User Interface

Performance and Speed

Hapana’s user interface

Ease of use rating:

Hapana review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(15)
5(71)

What do users say about Hapana?

Reviewers indicate Hapana offers responsive and attentive customer support, with many noting improvements over time and a willingness to address feedback. They say support can be inconsistent, with some experiencing delays, repetitive explanations, or less personalized service, especially without a dedicated account manager. Some mention onboarding and issue resolution have become smoother with recent updates.

Users report Hapana is easy to use once familiar, with a user-friendly interface and straightforward navigation. They find initial setup and learning can be challenging, but say ongoing support helps them adapt. They appreciate streamlined client management, efficient scheduling, and positive experiences for their clients.

Select to learn more


Who uses Hapana?

Based on 96 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Sports
Recreational Facilities and Services
Leisure, Travel & Tourism

Use cases

Gym Management
Membership Management
Club Management
Pilates Studio
Fitness

Hapana's key features

Most critical features, based on insights from Hapana users:

Payment processing
Membership renewals
Registration management
Dues management
Event management
Application management
Member portal

All Hapana features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Application management
Appointment management
Appointment scheduling
Attendance management
Attendance tracking
Automated scheduling
Billing & invoicing
Booking management
Calendar management
Calendar sync
Capacity management
Certification tracking
Class management
Class scheduling
Client management
Client portal
Client profiles
Communication management
Contract/License management
Credit card processing
CRM
Customer accounts
Customer database
Customer engagement
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Discount management
Dues management
eCommerce management
Electronic payments
Email management
Email marketing
Email reminders
Email templates
Employee management
Enrollments/Onboarding
Event calendar
Event management
Event scheduling
Exercise library
Facility scheduling
Fitness assessments
For gyms
For martial arts
For yoga/pilates studios
Instructor management
Inventory management
Invoice management
Lead management
Marketing automation
Member accounts
Member communication
Member database
Member portal
Membership management
Membership renewals
Membership signup
Member types
Mobile access
Mobile alerts
Mobile app
Multi-Location
Online booking
Online payments
Online registration
Payment processing
Point of sale (pos)
Real-Time reporting
Recurring/Subscription billing
Registration management
Reminders
Reporting & statistics
Secure login
Self check-in/check-out
Self service portal
SMS messaging
Social media integration
Staff management
Team management
Third-Party integrations
Transaction history
Visitor management
Wait list management
Website integration
Website management

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Hapana pricing

Value for money rating:

Starting from

285

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Hapana price and value

Value for money rating:

To see what individual users think of Hapana's price and value, check out the review snippets below.

“Without a dedicated accounts manager, like mine - [sensitive content hidden] - raising service tickets can be quite lengthy. Whilst all the team work tirelessly to address all the questions directed at them, raising service tickets loses the more personalised aspect, as tickets generally get addressed by another staff, different to the one you might have previously used/received a response for - more often than not, I'm needing to explain my situation over again so they understand what it is that i'm asking, as our company is a little unique to the mainstream client accounts.”
SS

SAM S.

OPERATIONS MANAGER

“We’ve been able to manage class schedules, memberships, billing, and communications all in one place, which has saved us time and improved consistency across locations”
LG

Leo G.

Owner

Hapana integrations (7)

Integrations rated by users

We looked at 96 user reviews to identify which products are mentioned as Hapana integrations and how users feel about them.

Integration rating: 2.0 (2)

ClassPass is another scam that pay you very little for your classes to be linked with their software.

Verified reviewer profile picture

Krista M.

Studio Owner

Integration rating: 5.0 (2)

IMportant to connect data

For enrichment and updating the records

CB

Christopherq B.

CTO

1/2

Integration rating: 4.0 (2)

Integration rating: 5.0 (1)

Hapana customer support

What do users say about Hapana customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Hapana customer support.

Widespread user sentiment highlights Hapana's customer support as responsive, knowledgeable, and genuinely invested in user success.

A large number of users report fast turnaround times, with support staff often resolving issues and answering questions promptly.

Frequently reported by users, the support team is proactive, attentive, and provides guidance throughout onboarding and ongoing use.

Broad user base appreciates that support is easily accessible via multiple channels and consistently exceeds expectations.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum
24/7 (live rep)

Training options

Live online
Videos
Webinars
Documentation
In person

To see what individual users say about Hapana's customer support, check out the review snippets below.

“On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements”

AH

Allie H.

Director

“The support team at Hapana are really helpful and get back to us really quickly.”

Bv

Bianca v.

Operations

“Previously lacked interaction and support.”

DO

Dianna O.

General manager

“Customer facing app is good but the back end is buggy and frustrating.”

MT

Matthew T.

Managing Director

Hapana FAQs

Q. Who are the typical users of Hapana?

Hapana has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does Hapana support mobile devices?

Hapana supports the following devices:
Android, iPhone, iPad


Q. What level of support does Hapana offer?

Hapana offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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