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Martial Arts on Rails Reviews

Reviews summary

Pros

We are a martial art club, so I look at 50+ different options and try ~10 that were affordable. MAOnRails was in the top 3, I was sold by the support that was absolutely, and still is, great.

Franck R.

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Easy to use, very responsive and helpful developers to help ease our transition. All the features we want.

Jerad D.

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I like how easy it is for my students to pre-book their classes, the dashboard is awesome showing me who is attending for the day's sessions, and the emailing system is one of my most liked features.

Richard B.

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Cons

Overall there wasn't anything that I can say was bad.

William H.

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With the last management software I was using I had to spend hours on the phone and honestly just dreaded going in to the gym to work on the computer.

Molly S.

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A bit difficult to navigate belt ranks when different classes can count towards time in grade.

Leigh-Ann M.

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Overall rating

4.8

(49)

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49 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Why MaonRails is the best solution for a Martial Arts Studio

Reviewed a year ago

Excellent. As a martial arts studio owner you NEED a billing system, MAonRails is built specifically with martial arts studios in mind (Brazilian Jiu Jitsu is my discipline) which is important. It allows me more control over my accounts then other solutions as well.

Pros

I have actually used a number of products and competitors in the past, and I feel the customer service is top notch, ease of use and the right features are in place. (this was clearly built by a martial artist for martial artists

Cons

I haven't used the offered website as I already had my own. MaonRails has definitely grown since I first started using them and I am eager to see what new and useful features they plan on integrating.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nothing but amazing!

Reviewed 7 months ago
Pros

The beautiful UI and overall feel of the software got us hooked! This software is on par if not better than most big named software out there that we have tried at a fraction of the price! Although there are a ton of amazing features, nothing comes close to how the customer service makes you feel when you join. Customer service is hands down the best thing about this software. If we have an issue they...

Cons

There is nothing to dislike. If we have an issue the customer service finds a way to fix it. No matter what.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Martial Arts on Rails Review

Reviewed 2 years ago
Pros

Simple interface Most needed features Quick turnaround for bug fixes Open to suggestions for new features

Cons

Unable to work directly with back-end data (though this is understandable), more export options would help here though Would prefer a self hosted open source solution if one were available with comparable feature set Self-sign-in when multiple classes available feels less intuitive than other processes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An up and coming top notch tool for martial arts schools

Reviewed 9 months ago

So far so great! Very few complaints/frustrations from members during transition as opposed to previous softwares used like zenplanner etc... where every step was met with crashing apps and the like. Here we have a program that works right in every smartphone/computer’s browser. Just log in and access everything, including remote training videos, which right now are crucial. Would love to see some more features surrounding support for remote training, but considering the relative “newness” of the product and how great everything else has been for myself and my students - a solid A-!

Pros

Easy setup (BIG) Automated Payment Processing Easy “on the fly” changes Beautiful schedule for website Booking and checkins Built in waivers/agreements/forms Developer is constantly listening to users and giving feedback as to why software functions the way it does or when features will be ready and DELIVERS

Cons

Lack of robust reporting Lack of configurable signup menu (users see a long list that you can’t organize by category, yet) A lot of functionality seems to leverage and almost depend on you using the built-in website builder, so if you have your own website, it might feel limiting

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Martial Arts Specific Software We've Used, Exceptional Customer Service

Reviewed 2 years ago

The customer service with MAonRails has been fantastic. Eran goes out of his way to help and answers quickly. They were also willing to work with us on price which for a small school is greatly appreciated.

Pros

The interface is clean, easy to navigate for students and administrator. Easy to customize and get up and running quickly. Like the family account feature, belt ranks are easy to create, add, and modify. Customer Service is fantastic, quick answers and always willing to help.

Cons

That each document cannot have a customizable email saved. A bit difficult to navigate belt ranks when different classes can count towards time in grade. Also, the gym schedule is not great. Would like to see a month at a time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and User Friendly

Reviewed 8 months ago

Onboarding was easy, tutorial videos/FAQ was helpful, but it was already easy to navigate prior to even watching them.

Pros

I really enjoy the simplicity of setting my academy up on the software, the positive feedback from my students who use this for class reservations, and how easy it is to navigate day to day operations. I really wish I discovered this sooner so I could've saved myself from the headaches I experienced using other software platforms. Customer service is great and very responsive which helps for troubleshooting on the fly.

Cons

I think it would be great if there was a feature within the software to interact with members where they would be notified if an admin user posted something under the content section or even a community board where we can also post updates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best software for us

Reviewed 2 years ago
Pros

This software is very easy to set up and manage. Our members can quickly and easily sign up and update their information at anytime. What’s even better is that there were no annoying sales calls from people trying to sell us of features we didn’t need.

Cons

K

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Martial Arts In rails

Reviewed 2 years ago

It’s cuts down tons on paperwork and allows the use of a card for recurring monthly payments. Those are huge. We also keep attendance and rank in this and it helps tons as well. I was skeptical at first but will say that we highly enjoy its function.

Pros

Best customer support around! Very streamline and easy to use Ever evolving with input from customers Less paperwork, mass emailing, just great in all areas. Fair priced

Cons

- sometimes can be a little glitchy but Customer support always is right on it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Straight Blast Gym Niagara Loves MAO

Reviewed 9 months ago

Just a few days into getting the system operational for my gym I had many students message me saying they loved it, and how slick it looked. MAO is going to help me be even more personal with my students, and little details will no longer slip between the cracks.

Pros

I like how easy it is for my students to pre-book their classes, the dashboard is awesome showing me who is attending for the day's sessions, and the emailing system is one of my most liked features.

Cons

Any problem I thought I had with the program was actually with me. When I needed help, I messaged [SENSITIVE CONTENT HIDDEN] and every time he answered me back immediately. I have nothing but positives with MAO.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great option for beginners

Reviewed 2 years ago

Very happy overall. Service is key for me, makes me want to stay bc I have help when I need it.

Pros

The ease of use, and the customer response time, initially and ongoing as needed. I like the customization options specifically for Martial Arts.

Cons

It takes some time to learn the settings and it’s still something that I’m learning even after a year. Sometimes there are glitches. But with the immediate response (and tech help from the back-end) from the company, it makes it easier to handle.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Software and Amazing Customer Service

Reviewed 2 years ago

My experience has been great. We've grown to extremely quickly, and a big part of that has been through our website contact forms. I can't say enough about the customer service and the simplicity of the software. Both are fantastic.

Pros

I chose this software because of the ease of implementation. Other companies wanted weekly conference calls to train me on the software. MA on Rails was very intuitive. I had no problems setting up my school. Any issue I have has been resolved immediately. Eran offers fantastic customer service. Customer service really sets them apart from larger companies.

Cons

I'd like some added features. You have everything you need to run your business, but there are a couple of things that would be nice to have. Expanded reporting and an app would be top of the list. The positives vastly outweigh any negatives.

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Makes My Life So Much Easier

Reviewed a year ago

Using Martial Arts on the Rails has made my life much easier. With the last management software I was using I had to spend hours on the phone and honestly just dreaded going in to the gym to work on the computer. I now have a lot more confidence in the way that I am managing the business, our programs and our memberships and I am more organized.

Pros

I have found that this software is easy to use. It is pretty intuitive as how to navigate through the system. It is easy to add, cancel and manage memberships. I like the simplicity of running attendance and financial reports. I have found the support to be great, I always get a quick response. I also like how it is easy for me as an owner to control what kind of access my other gym staff has access to.

Cons

The only one thing I have found that I have had trouble with is when I search for a member if they are frozen their name doesn't come up in the search. I have to go to the frozen tab to find them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent choice for member management

Reviewed 2 years ago
Pros

The team is quick to respond and open to suggestions for features. The setup is pretty simple and easily integrates with payment software. The FrontDesk option is a nice feature for allowing students to check in. Great set of features for the price.

Cons

Updating members isn't always easy. Some of the links and buttons don't work as expected. Ability to customize memberships, especially for 'no cost' memberships, is limited. No feature to allow for more than one version of a waiver to be used at the same time or to include a waiver and a membership agreement during the sign up process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Transformed our Club

Reviewed 2 years ago

Prior to using Martial Arts On Rails we operated a manual system and as a consequence we were losing track of payments, grading, etc. For our club to continue to grow and provide the type of service our students deserve we did some extensive research of automated systems and opted for Manonrails as we found it to be a feature rich system which not only manages the basics very well but also allows you...

Pros

Ease of day to day use...Does not need additional hardware (works off a smartphone, tablet, pc, etc).... Feature rich... Dashboard providing a snapshot of key metrics...

Cons

Nil - anytime we have identified a new feature that would benefit our club they have modified they system to add the desired feature.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New MAOR user

Reviewed a year ago

Extremely positive

Pros

Ease of use and presentation. The simple, yet data heavy presentation allows the user to have important information at the fingertips without unnecessary navigation.

Cons

Report customization. Probably not so much for the M.A. facility, but gym operators with a wide range of customers need to be able to generate custom data reports, especially those facilities who rely in part on dues reimbursement from member insurance programs. A growing segment of business as the aging population increases.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Company Director Review

Reviewed 3 days ago

I have had no issues with MAOR and am very happy with the software!

Pros

Very easy to use integrated with the Australian direct debit company (stripe), nothing is over complicated and hard to find and the (help) tap is actually very useful and I have personally used it multiple times!

Cons

The only con I would say is that all communication is dealt with over email the replies are always prompt what is good! But that is the only communication that is offered between client and MAOR it would be very beneficial if there were other points of communication e.g skype, phone call etc, especially at the beginning stages of looking to sign up other than that I think it is a really good software for martial arts schools and I am very happy with it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Client management software for martial arts

Reviewed 2 years ago

We needed client management software for our martial arts gym; I switched to MA on Rails based on the recommendation of another gym owner. The author has been incredibly responsive about small changes we needed. Overall, it does what we need well and with a simple, clean interface.

Pros

It is simple to use and handles all our needs (managing clients, gym shop sales, attendance, scheduling). It's very flexible about types of membership options, from drop-ins to monthly. I like that the clients can access their own account. It has good tracking for attendance, bill paying, lets us freeze clients when needed. It also has a basic web-site.

Cons

The attendance check-in is a bit confusing when you have multiple classes running.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly Recommended Tool

Reviewed 2 years ago

Overall experience has been great with Martial Arts on Rails from the staff all the way through to the system itself, the support is phenomenal and you're dealing with real people so it makes communication much easier... I would highly recommend this to anyone no matter how small or large the organisation it makes sense to invest in something that captures your payments and manages the data for you so you don't have to do it manually!

Pros

The ability to tailor the belts to suit my academy and secondly that once setup its easy to get people registered and actively using the system.

Cons

None - I have no issues with the software or its capabilities!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to set up - super helpful in our daily workload

Reviewed 7 months ago

MAoR was super easy to implement in our gym and almost self explaining. If there was any question we got lightning fast responses and help. It seems they are still developing further features for the application and adding it with every update.

Pros

Members can admin their profiles themselves and keep them up to date Recurring payment and customized membership options Homepage set up via MAonRails Various Admin / Staff profiles with different access options

Cons

- payment options not compatible with Switzerland ;-)

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slick looking and easy to use

Reviewed 2 years ago

My experience was great. I ended up choosing another product, but it wasn't because of any defect in the product. MAOR is both advanced and simple at the same time. It has all the basic functionality you need to get started right away. I had my site basics set up in about 10 minutes, and within an hour I had my contracts all set up and ready to merge. If you're after a highly tweakable product,...

Pros

The interface is sharp, and simple to navigate and find what you're looking for. Able to set up a trial account and poke around without first having to sit through a lengthy pitch. Developer responsiveness and support.

Cons

The interface isn't very customizable (the color scheme and icons). Also the options for layout are pretty static.

Vendor response

Thanks for the review and feedback, Joey, it's very much appreciated!

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Love this software!

Reviewed 2 years ago

Our clientele doubled within the first four months of using this software. It’s has been absolutely amazing.

Pros

Easy to set up new students. Easy to find history of payments. It’s very organized and easy to navigate. I love that our members have access to their own profiles.

Cons

Setting up family memberships is the hardest thing but it’s not that bad.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Prompt Responses and Excellent Customer Service

Reviewed a year ago

Using Martial Arts on Rails has allowed us to combine three different platforms into one accessible and easy to use program. We are now able to navigate through any membership requirement within the same system and it has really helped our day to day business run smoothly.

Pros

This system is extremely user friendly and it has been a smooth transition from our previous software. Very easy to navigate through all our memberships and features.

Cons

We have not had any issues with this software that wasn't promptly addressed by customer service. We needed an option of entering multiple payment methods in membership accounts and the option was provided the next day.

Overall Rating
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  • Ease of use
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  • Customer support
  • Likelihood to recommend9/10

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Great responsiveness

Reviewed 2 years ago

Easiness and reliability !

Pros

Easiness to use from any platform, as well as the support team that is 100% reliable in term of consideration and reactivity.

Cons

Minor adaptations that I would like to have for a better fit with our regional sport's issues.

Overall Rating
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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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excellent software

Reviewed a year ago
Pros

Constantly improves software features. Very prompt with support and any questions. We highly recommend Martial Arts on Rails.

Cons

No complaints everything has worked very well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for our dojo

Reviewed 2 years ago

Nearly flawless. What few small problems I've had were quickly resolved by the founder. I have had ZERO problems with the back-end payment system or student management.

Pros

I love how easy it was to setup for our dojo! And it built our front landing page AND student portal all at the same time. Billing is easy and perfect. Nothing but great stuff

Cons

The template for the website is fixed with little customization aside from pictures. The schedule only shows one week at a time.

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