Martial Arts on Rails Reviews

I have actually used a number of products and competitors in the past, and I feel the customer service is top notch, ease of use and the right features are in place. (this was clearly built by a martial artist for martial artists

I haven't used the offered website as I already had my own. MaonRails has definitely grown since I first started using them and I am eager to see what new and useful features they plan on integrating.

The beautiful UI and overall feel of the software got us hooked! This software is on par if not better than most big named software out there that we have tried at a fraction of the price! Although there are a ton of amazing features, nothing comes close to how the customer service makes you feel when you join. Customer service is hands down the best thing about this software. If we have an issue they...

Read more

There is nothing to dislike. If we have an issue the customer service finds a way to fix it. No matter what.

Simple interface Most needed features Quick turnaround for bug fixes Open to suggestions for new features

Unable to work directly with back-end data (though this is understandable), more export options would help here though Would prefer a self hosted open source solution if one were available with comparable feature set Self-sign-in when multiple classes available feels less intuitive than other processes

Easy setup (BIG) Automated Payment Processing Easy “on the fly” changes Beautiful schedule for website Booking and checkins Built in waivers/agreements/forms Developer is constantly listening to users and giving feedback as to why software functions the way it does or when features will be ready and DELIVERS

Lack of robust reporting Lack of configurable signup menu (users see a long list that you can’t organize by category, yet) A lot of functionality seems to leverage and almost depend on you using the built-in website builder, so if you have your own website, it might feel limiting

The interface is clean, easy to navigate for students and administrator. Easy to customize and get up and running quickly. Like the family account feature, belt ranks are easy to create, add, and modify. Customer Service is fantastic, quick answers and always willing to help.

That each document cannot have a customizable email saved. A bit difficult to navigate belt ranks when different classes can count towards time in grade. Also, the gym schedule is not great. Would like to see a month at a time.

I really enjoy the simplicity of setting my academy up on the software, the positive feedback from my students who use this for class reservations, and how easy it is to navigate day to day operations. I really wish I discovered this sooner so I could've saved myself from the headaches I experienced using other software platforms. Customer service is great and very responsive which helps for troubleshooting on the fly.

I think it would be great if there was a feature within the software to interact with members where they would be notified if an admin user posted something under the content section or even a community board where we can also post updates.

This software is very easy to set up and manage. Our members can quickly and easily sign up and update their information at anytime. What’s even better is that there were no annoying sales calls from people trying to sell us of features we didn’t need.

K

Best customer support around! Very streamline and easy to use Ever evolving with input from customers Less paperwork, mass emailing, just great in all areas. Fair priced

- sometimes can be a little glitchy but Customer support always is right on it.

I like how easy it is for my students to pre-book their classes, the dashboard is awesome showing me who is attending for the day's sessions, and the emailing system is one of my most liked features.

Any problem I thought I had with the program was actually with me. When I needed help, I messaged [SENSITIVE CONTENT HIDDEN] and every time he answered me back immediately. I have nothing but positives with MAO.

The ease of use, and the customer response time, initially and ongoing as needed. I like the customization options specifically for Martial Arts.

It takes some time to learn the settings and it’s still something that I’m learning even after a year. Sometimes there are glitches. But with the immediate response (and tech help from the back-end) from the company, it makes it easier to handle.

I chose this software because of the ease of implementation. Other companies wanted weekly conference calls to train me on the software. MA on Rails was very intuitive. I had no problems setting up my school. Any issue I have has been resolved immediately. Eran offers fantastic customer service. Customer service really sets them apart from larger companies.

I'd like some added features. You have everything you need to run your business, but there are a couple of things that would be nice to have. Expanded reporting and an app would be top of the list. The positives vastly outweigh any negatives.

I have found that this software is easy to use. It is pretty intuitive as how to navigate through the system. It is easy to add, cancel and manage memberships. I like the simplicity of running attendance and financial reports. I have found the support to be great, I always get a quick response. I also like how it is easy for me as an owner to control what kind of access my other gym staff has access to.

The only one thing I have found that I have had trouble with is when I search for a member if they are frozen their name doesn't come up in the search. I have to go to the frozen tab to find them.

The team is quick to respond and open to suggestions for features. The setup is pretty simple and easily integrates with payment software. The FrontDesk option is a nice feature for allowing students to check in. Great set of features for the price.

Updating members isn't always easy. Some of the links and buttons don't work as expected. Ability to customize memberships, especially for 'no cost' memberships, is limited. No feature to allow for more than one version of a waiver to be used at the same time or to include a waiver and a membership agreement during the sign up process.

Ease of day to day use...Does not need additional hardware (works off a smartphone, tablet, pc, etc).... Feature rich... Dashboard providing a snapshot of key metrics...

Nil - anytime we have identified a new feature that would benefit our club they have modified they system to add the desired feature.

Ease of use and presentation. The simple, yet data heavy presentation allows the user to have important information at the fingertips without unnecessary navigation.

Report customization. Probably not so much for the M.A. facility, but gym operators with a wide range of customers need to be able to generate custom data reports, especially those facilities who rely in part on dues reimbursement from member insurance programs. A growing segment of business as the aging population increases.

Very easy to use integrated with the Australian direct debit company (stripe), nothing is over complicated and hard to find and the (help) tap is actually very useful and I have personally used it multiple times!

The only con I would say is that all communication is dealt with over email the replies are always prompt what is good! But that is the only communication that is offered between client and MAOR it would be very beneficial if there were other points of communication e.g skype, phone call etc, especially at the beginning stages of looking to sign up other than that I think it is a really good software for martial arts schools and I am very happy with it!

It is simple to use and handles all our needs (managing clients, gym shop sales, attendance, scheduling). It's very flexible about types of membership options, from drop-ins to monthly. I like that the clients can access their own account. It has good tracking for attendance, bill paying, lets us freeze clients when needed. It also has a basic web-site.

The attendance check-in is a bit confusing when you have multiple classes running.

The ability to tailor the belts to suit my academy and secondly that once setup its easy to get people registered and actively using the system.

None - I have no issues with the software or its capabilities!

Members can admin their profiles themselves and keep them up to date Recurring payment and customized membership options Homepage set up via MAonRails Various Admin / Staff profiles with different access options

- payment options not compatible with Switzerland ;-)

The interface is sharp, and simple to navigate and find what you're looking for. Able to set up a trial account and poke around without first having to sit through a lengthy pitch. Developer responsiveness and support.

The interface isn't very customizable (the color scheme and icons). Also the options for layout are pretty static.

Thanks for the review and feedback, Joey, it's very much appreciated!

Easy to set up new students. Easy to find history of payments. It’s very organized and easy to navigate. I love that our members have access to their own profiles.

Setting up family memberships is the hardest thing but it’s not that bad.

This system is extremely user friendly and it has been a smooth transition from our previous software. Very easy to navigate through all our memberships and features.

We have not had any issues with this software that wasn't promptly addressed by customer service. We needed an option of entering multiple payment methods in membership accounts and the option was provided the next day.

Easiness to use from any platform, as well as the support team that is 100% reliable in term of consideration and reactivity.

Minor adaptations that I would like to have for a better fit with our regional sport's issues.

Constantly improves software features. Very prompt with support and any questions. We highly recommend Martial Arts on Rails.

No complaints everything has worked very well.

I love how easy it was to setup for our dojo! And it built our front landing page AND student portal all at the same time. Billing is easy and perfect. Nothing but great stuff

The template for the website is fixed with little customization aside from pictures. The schedule only shows one week at a time.