Most popular features of all Recreation & Wellness apps
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about PushPress's features:
We spent a significant amount of time and due dilligence in efforts to select the best gym software to launch our business.
Pros
Lead Process & Follow-Up - Allows for quick follow-ups, assigning leads, and tracking their progress to membership. Ability to leave notes and change status help with managing the process between team members.
Cons
Sign-up Form Customizations - would love to see customizable forms for fitness challenges and other event sign ups that link into lead management process.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Nnamdi! Thank you for the review! We appreciate all feedback and are working really hard to make this as perfect system as possible.
Customizable sign up forms is a huge product enhancement we'd love to tackle. We do integrate with Google Forms and such via Zapier for now - but we absolutely recognize the need to be able to build in app questionnaires and forms!
Overall it’s great change the way I do business and approve it
Pros
Great accountability for Group Class Management
Cons
Some options are hard to navigate on my mobile the chat button overlays on top of submit
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Having used multiple member management services, Push Press has been the easiest to navigate and learn.
Cons
I wish there were more reporting features such as upcoming bills and upgrading memberships. As of now I need to delete a membership and then issue a new one.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hey Justin, we're glad that you find the system easy to use! Our developers are working on some additional reporting features that will be released in the future, including more customization. Thank you for the feedback!
From our early days of just using it to collect membership fees to now when we are far more involved with its capabilities, the customer service and integrations have bee phenomenal.
Pros
We utilize it for events, product sales, besides the overall membership management!
Cons
Early on, it didn’t have as many integrations as it does now.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We appreciate you taking the time to leave a review, Sarah! Our goal is to make the lives of gym owners a little bit easier, so to hear that we've been a game changer for you is beyond exciting. Thanks for being on the team!
Automated memberships alone are worth the time saved to run memberships.
Pros
-automation -customer service -cyber security This software allows for quick charges on items, event setup, attendance tracking, and member communication among other things.
Cons
-membership cancellations -could use a point of sale device -cost per transaction Memberships cancelling is tough to navigate at times.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I've done zen calendar, wodify, etc.
Pros
Lots of features outside of client billing (revenue tracking / check in tracking / etc) 3.
Cons
Honestly, nothing that hasn't really been fixed as soon as they've been notified of it.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
It really makes backend business matters easy.
Pros
It makes everything from client management to billing to payroll.
Cons
Sometimes I wish that PushPress could integrate with some other third-party apps, but they keep creating more integrations so my frustrations are short lived.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Very nice features with athlete management.
Pros
Interface with the programming calendar.
Cons
The login requires a domain first, then the email login. Why can't it remember your domain based on the email login?
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hey Julie, we appreciate the feedback! I'll pass your suggestion regarding the domain name on to our developers and see what we can do. Thank you for the review!
Coming out of lockdowns we wanted an easy to use gym management software.
Pros
The easy to use app is very user friendly and makes booking classes very simple for clients.
Cons
There are certain features missing like the ability for clients to book 1 to 1 sessions. However, pushpress' customer service is very responsive and have plans to improve the software.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
I was looking for a software that: -integrated with our existing website -that had a user facing place to check in for class -that the users entered/updated card info without me having to touch it -that had class scheduling included -could integrate with a variety of banks/payment systems for us to get our money
Cons
Sometimes the scheduling feature can be a bit clunky and repetitive to do.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Like my title says "Best Gym Management Software period!"
Pros
Ease of use for my members and my staff.
Cons
Nothing, everything exceeds my expectations
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thanks so much, John!! We're so happy that you joined us :)
I think it is great for smaller gyms looking to track attendance and employ a platform that is user friendly.
Pros
This software is very easy to use and we have been primarily using it at the gym, tracking classes and attendance. I think it is awesome that you can also send emails directly from the platform itself too.
Cons
As far as the dashboard its concerned, it is great for mobile use but I wish workout tracking could be a part of it because we still have to use another platform for that.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
For me, the free version solved the issue of requiring members to register for classes to limit attendance to 10 or fewer clients per session
Pros
It does a good job of handling session reservations and attendance tracking.
Cons
The paid version is expensive and they take a fee from any billing done through the system.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I can't say enough how the amazing the free version is and really has been invaluable for our growth.
Pros
As a new strength and conditioning studio, I needed a low cost gym management software that was familiar with the fitness segment I'm a part of.
Cons
I love PP, but the ease of use and ability to edit both what my members see and scheduling is tricky and has a severe learning curve.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pushpress is easy to use, very user friendly, very organized.
Pros
Pushpress organizes all my clients memberships, classes, events, sales of product, emails....I can link contact forms and registration pages to my Gym's website for easy payment processing.
Cons
During one software update all my members' emergency contact info got imported to one of the other fields, and the only fix was manually going into each and correcting.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pushpress makes it easy to process all kinds of payments, keep track of memebers, track inventory and more.
Pros
I truly feel like a value customer not just a easy payment. I get more help than i could ask for.
Cons
The signing of memebrship could be a little more involved but you can work around it.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We 100% agree! Our customer success team is full of people who really care about gym owners. Thanks for taking the time to leave us a review, Matt, we appreciate it!
I love that I can use 1 app to manage my clients, classes, invoicing, sales and also appointments it makes things a lot easier then having to use multiple apps.
Pros
I love the features available with the application, the ability to not only manage members but also their invoicing, payments, ability to self serve as well as the add on features such as check in app, sales app and the class screens app.
Cons
Most of the time the team has been great to work on them and resolve only a couple outstanding items but I wouldn't completely blame Pushpress, part of it is integration with Google calendar.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
This is great to hear! We're constantly working to make the app the best it can be, so we always appreciate feedback. Thank you, Jerry!
Customer service is great with the chat feature. All our questions and concerns that have been addressed were rectified and quite promptly.
Pros
Everything is simple and straight forward, which is exactly what we needed to keep track of members and to process their payments.
Cons
I would like an overall feature to list in one area all the members assigned to a staff member regardless of what type of membership they have, this way they have a running list.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Keeping track of memberships and payments
Pros
I like the ease of using it.
Cons
I wish there was an app versus having to use the website. I would like to see ACH it has been promised for years with no follow-through.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thank you for the review, Jess! This type of feedback is always useful. We just spent some time working on a fix for the check-in app slowness, let the support team know if you're still experiencing difficulty. Also, ACH is currently live in beta...reach out to support to get into the next cohort. It will be open to everyone in the next 30 days. Thanks for your patience!
I am very pleased with PushPress. I am particularly impressed with how responsive they are to customer suggestions. They are constantly improving the system, always based on user input.
Pros
I am able to see attendance history for my athletes, and even receive a heads-up when someone has been away from the gym for a while.
Cons
On occasion I find that I need to download a CSS file of my data to be able to find the exact info I'm looking for.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hey Rene, we're glad to hear that PushPress has made your life easier! Tracking attendance can be a huge burden (although vital) so making that process even just a little bit easier is why we do what we do. Also, if you're ever having trouble with data or need helping finding information, don't hesitate to reach out to our support team. They'll be happy to help!
Pros
Customer Service is the bomb! So responsive and helpful.
Cons
IF I had tons of classes, I could rationalize this delay, but I don't ...
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hey Amanda, I'm so glad our support team has been helpful! We think they're pretty awesome too. Thank you for the feedback as well, detailed responses like this are very helpful. I'll make sure and pass this information along. Thank you!
Overall it's taken a huge stress and burden off my mind because I don't have to stress and worry about managing members, memberships, scheduling classes, managing class check-ins, retail sales, etc.
Pros
It includes EVERYTHING we need to be able to manage our members, class times, coaches, retail sales, and everything in between.
Cons
There are some elements I wish it had - applying a credit to a member's account and punchcards with retail sales.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Overall, the software is great and does everything we need it to do. The support staff is amazingly helpful and friendly. If I could change one thing, it would be giving businesses control over the emailing to its members.
Pros
The apps and additional features are simple enough that we started taking advantage of them soon after we set up our membership billing side of things.
Cons
I'm not a fan of the auto-emailing and how we don't have control over what goes to who and when.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thanks for taking the time to give us your honest feedback! We appreciate every review.
We agree with you about the emails - when we started we thought "less is more" and felt it was one less thing an owner had to spend time configuring. We still believe setting up all the emails is a lot of burden on an owner, but we've identified a better way to do this.
It's on the project board, and will be done soon, but we have some really big works in progress now that have to be completed as a prerequisite to this.
We can sell memberships and products.
Pros
Customer support is awesome, and usually really quick to respond when a question arises.
Cons
The process to change a members plan by canceling the existing plan is not the greatest since it shows as a canceled plan. 12x per month type memberships are set up bad for the first month since it allows that new member to check in 12 times within the first month, even if they sign up the last week of the month.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Rya, thank you for the feedback! Our team is constantly striving to improve the user experience. One of the projects our developers are currently working on is more customization of reporting, so keep an eye out for those improvements. As always, if you're ever having trouble with a process, please reach out to the support team for guidance. They are pro's and always willing to share best practices. Thanks!
The days of paper waivers, emailing with drop-ins and potential members are long gone.
Pros
It has transformed our retail point of sale which used to be a pain for members.
Cons
The PushPress team is constantly updating to make the platform better so there can be some features that are not fully functional for very short periods of time. It has not been an issue for our day to day operations.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
