This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

BentoBox

eCommerce and website management tool for restaurants

visit website

BentoBox Pricing, Features, Reviews and Alternatives

BentoBox product overview

What is BentoBox?

BentoBox is a restaurant management software designed to help businesses handle various eCommerce operations including event management, online ordering, catering, and more. Supervisors can use the dashboard to update menu items, manage orders, post promotional content across social media platforms, and gain an overview of website traffic via actionable analytics.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum

Training options

Documentation
Live Online
Videos

BentoBox pricing information

Value for money

4.4

/5

21

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BentoBox features

Functionality

4.3

/5

21
Total Features34 3 categories

Most valued features by users

Reporting & Statistics
Reporting/Analytics
Order Management
Alerts/Notifications
Activity Dashboard
Loyalty Program
Third Party Integrations
Mobile Access

Functionality contenders

BentoBox users reviews

Overall rating

4.4

/5

21

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.63/10
Rating distribution

5

4

3

2

1

16

2

1

0

2

Pros
Their entire team is also extremely responsive and helpful. They really work hard to ensure your brand is represented well on a nice, clean website.

MG

Madeline G.

The websites produced have been beautiful, very easy to use and the customer service is great.

CC

Cristina C.

BentBox is a great option because the backend is logical and easy to learn and the finished product is so beautiful.

Chelsea M.

Cons
With the gift card sales option, we recently had a problem because the charge was fraudulent.

DK

Deborah K.

Worse company ever so far take your business somewhere else.

JC

Jorge C.

You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.

Henry C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Making lives so much easier!

Reviewed 3 years ago
Pros

It's convenient and saves me a lot of time on my day to day routine

Cons

I have no complaints about the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Service

Reviewed 2 years ago

How much is easier it is to navigate through our website.

Pros

It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.

Cons

I don't really have anything negative to say about it. Bentobox took over our website a year ago and have helped along the way when i needed it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great if you know what you need and aren't tech-savvy

Reviewed 14 days ago

In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into. Some of the best customer service I've experienced, and certainly the best support for a website builder. You...

Pros

BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably.

Cons

This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it. But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Websiter builder for restaurants

Reviewed 4 months ago

I recommend this to all restaurant owners looking to branch out to the online market. It specializes in restaurant website building.

Pros

I am currently using BentoBox to build my website. It is very user friendly and the customer service is excellent. My boss tends to ask many questions and I direct him to the customer service. It is very easy to change menus.

Cons

I did not encounter many cons. It is definitely pricey. But honestly it is worth the price. It saves you from the headache.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect option for Restaurants

Reviewed 3 years ago

The first thing most people check out is the website of the restaurant they plan to visit. It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.

Pros

BentoBox focuses solely on restaurants. This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform. The customer service is crazy responsive and they roll out new features on a regular basis.

Cons

Nothing. The price is reasonable considering the cost to build a site of this quality.

BentoBox FAQs and common questions

BentoBox has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


BentoBox has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


BentoBox supports the following languages:
English


No, BentoBox does not have an API available.


BentoBox integrates with the following applications:
Constant Contact, Google Analytics, Campaign Monitor, Square for Restaurants, Twitter, Stripe, ShipStation, Facebook, Mailchimp, Emma, Instagram, Shippo


BentoBox offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum

Related categories