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BentoBox

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Know your diners. Grow your business.

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BentoBox Pricing, Features, Reviews and Alternatives

BentoBox product overview

Price starts from

119

Per month

Per Feature

What is BentoBox?

Know what your customers want — and keep your business growing — with the BentoBox Marketing & Commerce Platform, an all-in-one restaurant commerce engine that puts diners at the center of how restaurants operate.

Key benefits of using BentoBox

Get in front of more people with a website that uses SEO to rank higher in searches, then inspire them to choose your restaurant with an expertly designed experience that brings your brand to life online.

Make it easy for diners to place food orders, book events, shop online, and more — and watch your restaurant business grow.

Stay top-of-mind for diners in between visits with marketing communications like email, SMS texts, and loyalty programs that encourage them to keep coming back.

Do more in less time with tools built to help restaurant staff keep all areas of the business running smoothly.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars

BentoBox pricing information

Value for money

4.1

/5

24

Starting from

119

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BentoBox features

Functionality

4.2

/5

24

Total features

40

11 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Order Management
Reporting/Analytics
Customer Database
Customizable Reports

Functionality contenders

BentoBox users reviews

Overall Rating

4.4

/5

24

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

18

2

1

1

2

Pros
Their entire team is also extremely responsive and helpful. They really work hard to ensure your brand is represented well on a nice, clean website.
It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.
The websites produced have been beautiful, very easy to use and the customer service is great.
Cons
With the gift card sales option, we recently had a problem because the charge was fraudulent.
Worse company ever so far take your business somewhere else.
You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.

Overall rating contenders

SS
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Sasha S.

Food & Beverage Reservations Mangaer

Hospitality, 10,001+ employees

Review source

Overall Rating

Great and easy to use!

Reviewed 10 months ago

Transcript

Sasha S.: My name is Sasha and I'm a food and beverage reservations manager. I work for a large global...

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Ariane B.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Making lives so much easier!

Reviewed 6 years ago
Pros

It's convenient and saves me a lot of time on my day to day routine

Cons

I have no complaints about the software.

aR
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angie R.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Service

Reviewed 4 years ago

How much is easier it is to navigate through our website.

Pros

It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.

Cons

I don't really have anything negative to say about it. Bentobox took over our website a year ago and have helped along the way when i needed it.

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Henry C.

Restaurants, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great if you know what you need and aren't tech-savvy

Reviewed 3 years ago

In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into. Some of the best customer service I've experienced, and certainly the best support for a website builder. You...

Pros

BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably.

Cons

This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it. But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy.

SS
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Sasha S.

Hospitality, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

BentoBox Review

Reviewed 10 months ago

It is a great product, very easy to use and I would say the only thing to be warned about is that if you want a lot of customisation on your website it would not necessarily be the right product.

Pros

I love how easy it is to use. Its Media Gallery with being able to centre the photos is very useful. Also the general layout and options for the website are a great starting point for any website. The feature that you can edit the HTML of the website as well on the templates is very useful for customisation.

Cons

There are just a few niggles such as I would love if you could crop photos after you have uploaded them not just during the uploading process. Also it would be useful to have a feature where you can preview what the website will look like on mobile devices not just on the desktop.

Vendor response

We really appreciate the time you took to review our product, and your constructive feedback will be shared with our product marketing team.

JT
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Jason T.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect option for Restaurants

Reviewed 6 years ago

The first thing most people check out is the website of the restaurant they plan to visit. It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.

Pros

BentoBox focuses solely on restaurants. This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform. The customer service is crazy responsive and they roll out new features on a regular basis.

Cons

Nothing. The price is reasonable considering the cost to build a site of this quality.

BentoBox FAQs

Q. What type of pricing plans does BentoBox offer?

BentoBox has the following pricing plans:
Starting from: $119.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of BentoBox?

BentoBox has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does BentoBox support?

BentoBox supports the following languages:
English


Q. Does BentoBox offer an API?

No, BentoBox does not have an API available.


Q. What other apps does BentoBox integrate with?

BentoBox integrates with the following applications:
Constant Contact, Google Analytics 360, Campaign Monitor by Marigold, Square for Restaurants, Twitter/X, Stripe, ShipStation, Google Pay, Meta for Business, Mailchimp, Emma by Marigold, Instagram, Shippo


Q. What level of support does BentoBox offer?

BentoBox offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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