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FullContact

Start improving customer experience with identity resolution

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(23)

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FullContact Reviews - Page 2

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76 reviews

Recommended

LY
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Liz Y.

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We replaced our Outlook contact database with FullContact and it has made mail outs so much easier.

Reviewed 6 years ago
Pros

In Outlook, despite having a contact list that is accessible to everyone in the office, the categories are not global. For example, if I want to categorize a contact as "Christmas Card", I can do that, but someone else (having to create the categories from scratch on their workstation) may categorize another contact "Xmas Card". When we pull a list of all Christmas Card contacts, we will have to...

Cons

There is no way to import contacts with separate tags. Anything in the "categories" column in your import excel spreadsheet will be created as a single tag (for example: John Smith; Christmas Card; Halloween Party), which makes it quite tedious to go through and properly tag all of the new contacts, especially if you are moving an existing database from Outlook or another program.

HJ
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Harish J.

Consumer Goods, 10,001+ employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Far better than all its competitors in the market.

Reviewed 6 years ago
Pros

I mainly use FullContact's chrome extension to work as a people identifier for Gmail. If installed properly, there will be a right hand side panel appears on the top. The verification provided by FullContact is 50% more reliable and accurate than some of its competitors like LinkedIn sales navigator, adapt.io etc.. Other extensions only provide LinkedIn account details associated with an email address, but FullContact lists all the social media profiles of that person. The extension works very fast and the panel pops up automatically when we move the mouse over an email address.

Cons

The extension is very difficult in the beginning to function smoothly. Even if you install it and refresh gmail, there won't be anything popped up for few minutes and then suddenly with out doing anything it starts working well. I was totally confused when first trying it. The extension is free but there is a daily limit for the free plan. The price is also not so much attractive for freelancing sales people.