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Reply Logo

AI-powered sales engagement platform for SDR teams

Table of Contents

Reply - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Reply overview

What is Reply?

Reply.io helps sales teams book more meetings with less effort using AI-powered, multichannel outreach.

It’s a sales engagement platform built to help reps and agencies connect with the right prospects, start conversations at scale, and book more meetings — all without the manual work.

Use AI to find leads, write emails, follow up across channels, and even chat with website visitors, automatically. Perfect for growing sales teams, agencies, and anyone tired of chasing cold leads.

Key features:

- AI SDR that works for you;

- Built-in B2B database;

- Multichannel outreach;

- Findy Chrome Extension;

- AI-powered personalization;

- Email Deliverability Suite.

What makes Reply different:

- Your own AI SDR that doesn’t just automate, It actually learns your product and adapts your outreach.

- Whitelabel available. Perfect for agencies that want to offer a branded solution.

- Agency Growth Hub. Purpose-built tools for lead gen agencies: dashboard, API, client management, bulk actions.

Key benefits of using Reply

1. Discover the right prospects without the hassle. Reply helps you build targeted lists that make your outreach click:
✅ Reply Data is your ultimate B2B database with over 89 million contacts. Power up your pipeline and make prospecting easy. Quickly find and connect with the right leads, contacts, candidates, and partners at scale.
✅ Smart audience suggestion - reach the right people with smart audience suggestions. Our Sales AI analyzes your prospects and suggests the best audience for your campaigns, boosting your targeting and engagement.
✅ Findy: Chrome extension makes it easy to find and reach out to prospects. It searches LinkedIn for verified emails and automates your outreach. With Findy, you can manage tasks, sync data with your CRM, and make direct calls all in one place.
✅ Email and phone validation- verify email addresses to reduce bounces and keep your messages out of spam folders. Ensure phone numbers are valid, so you spend more time on real conversations and less on wrong numbers.
✅ Email deliverability kit helps to optimize domain settings with Email Health Check, track and reduce spam complaints with Google Postmaster, maintain a strong sender reputation with MailToaster.

2. Engage with prospects where they are, whether it’s emails, social media, calls, and more. Reply makes your messages personal and engaging.
✅ Multichannel sequences - send personalized emails and follow-ups, reach out on LinkedIn, schedule calls, and send SMS and WhatsApp messages automatically.
✅ AI-generated sequences - save time and boost engagement with personalized, high-performing sequences that connect with your prospects.
✅ AI email personalization -automatically tailor your emails to each prospect, boosting engagement and response rates.
✅ LinkedIn automation - scale your LinkedIn social selling with automated actions. Send connection requests and messages, view profiles, send InMails, and like posts to efficiently engage prospects and grow your network.

3. Convert right leads easily with automated meeting scheduling and more.
✅ Meeting scheduler in sequences - schedule meetings with prospects directly from your Reply sequence. Seamless integration with Google Calendar lets you manage your schedule.
✅ AI response generation - quickly reply to prospects with personalized, relevant messages. Make your communication more efficient and effective, enhancing engagement without extra effort.
✅ Reports & analytics -
track your sequence progress and analyze calls, tasks, and team performance with Reply’s detailed reports. Gain insights to improve your strategies and boost your results.

Learn more about Reply features on our website.

Starting price

49per user /
per month

Alternatives

with better value for money

Reply’s user interface

Ease of use rating:

Reply pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(20)
5(70)

What do users say about Reply?

Reviewers appreciate Reply for its responsive customer support, easy-to-use interface, and helpful onboarding experience. They find the platform intuitive, with a smooth learning curve for most users, and say it simplifies daily tasks related to email outreach and campaign management. Some mention pricing is competitive and reasonable, though a few feel the jump between tiers is steep. They value the free trial and flexible plans.

Users say Reply automates personalized email campaigns efficiently, allowing them to send bulk emails and follow-ups that appear authentic. They report strong analytics, reliable inbox delivery, and effective segmentation, though some encounter occasional bugs and wish for more advanced reporting.

Select to learn more


Who uses Reply?

Based on 95 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Marketing and Advertising
Internet
Others

Use cases

Sales Engagement Platform
Sales Enablement
Marketing
CRM for Startups
Sales Acceleration

Reply's key features

Most critical features, based on insights from Reply users:

For sales teams/organizations
Workflow management
Business process automation
Content management
Alerts/Notifications
Sales pipeline management

All Reply features

Features rating:

Contact management
Communication management
Collaboration tools
Campaign management
Prospecting tools
Data import/export
Email management
Lead management
Performance metrics
Personalization
Performance management
Real-Time data
Meeting management
Reporting & statistics
Lead nurturing
Reporting/Analytics
Lead generation
Sales activity management
Sales automation
Sales reports
Sales trend analysis
Scheduling
Search/Filter
Social media integration
Strategic planning
Task management
Template management
Templates
Third-Party integrations
User management
Access controls/permissions
Activity dashboard
Activity tracking
AI writing assistant
API
Appointment scheduling
Audio file management
Audio/Video recording
Auto-Dialer
Calendar management
Call recording
Client management
Contact database
Content library
CRM
Customizable templates
Dashboard
Drag & drop
Electronic signature
Email marketing
Email templates
Email tracking
Interaction tracking
Lead capture

Reply alternatives

Reply logo

Starting from

49

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Salesforce Sales Cloud logo
visit website

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25

Per month

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Free version
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Features
Value for Money
Customer Support
HubSpot Sales Hub logo
visit website

Starting from

20

Per month

Free trial
Free version
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Value for Money
Customer Support
Copper logo
visit website

Starting from

12

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Reply pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Email Volume

49

/user

Per month

Features included:

  • Starts from 1.000 active contacts
  • Email Automation
  • Unlimited mailboxes
  • Unlimited email warmup
  • Unlimited contact storage
  • Unlimited emails monthly
  • 1 user
  • Centralized inbox
  • Anti-spam & deliverability suite inbox

Multichannel

89

/user

Per month

Features included:

  • Unlimited Active contacts
  • Multichannel automation
  • 10 mailboxes / user
  • Unlimited email warmup
  • Unlimited contact storage
  • Unlimited emails monthly
  • $ for additional users
  • Centralized inbox
  • Anti-spam & deliverability suite inbox

Agency

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited clients
  • Email Automation
  • Unlimited mailboxes
  • Unlimited email warmup
  • Unlimited contact storage
  • Unlimited emails monthly
  • Unlimited users & clients
  • Centralized inbox
  • Anti-spam and deliverability suite
  • Agency Dashboard
  • Roles and permissions
  • Dedicated Support
  • Unified team workspace

AI SDR

500

Per month

Features included:

  • AI-created ICP
  • High-accuracy emails
  • Starts from 1.000 active contacts
  • Unlimited mailboxes
  • Unlimited contact storage
  • Unlimited users & clients
  • Centralized inbox
  • 1.000 Real-time B2B contacts
  • Autopilot & Copilot Modes
  • Multichannel automation
  • Unlimited email warmup
  • Unlimited emails monthly
  • Anti-spam & deliverability suite inbox

User opinions about Reply price and value

Value for money rating:

To see what individual users think of Reply's price and value, check out the review snippets below.

“So far so good, the people who work for the company have been super helpful with setting it all up.”
SB

Stefani B.

Founder

“I especially love their customer support and client success divisions. Great people, always willing to help when we need.”
JN

João N.

Developer and Sales Manager

Reply customer support

What do users say about Reply customer support?

Customer support rating:

We analyzed 31 verified user reviews to identify positive and negative aspects of Reply customer support.

Widespread user sentiment highlights lightning-fast response times, often under 3 minutes, regardless of the hour.

A fair number of users praise the support team's deep product knowledge and willingness to resolve issues quickly.

Multiple users appreciate the friendly, patient, and proactive approach of the customer support and client success teams.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Email/help desk
Chat

Training options

Webinars
In person
Documentation
Videos
Live online

To see what individual users say about Reply's customer support, check out the review snippets below.

“Also, they have the best support I have ever experienced in SaaS. I wrote to them at 8 am and 10 pm and always reply time was less than 3 minutes, and information that they provided was sufficient.”

Verified reviewer profile picture

Vlad B.

Business Developer

“The support is absolutely amazing - my questions are answered within 2-3 minutes at most and the support team are extremely knowledgeable.”

LB

Lawrence B.

Consultant

“Overall an excellent product with outstanding customer service - the team has been prompt and helpful with their replies and I look forward to working with them for a very long time.”

EM

Ed M.

Founder

Reply FAQs

Q. What type of pricing plans does Reply offer?

Reply has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Reply?

Reply has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Reply support?

Reply supports the following languages:
English


Q. Does Reply offer an API?

Yes, Reply has an API available for use.


Q. What other apps does Reply integrate with?

Reply integrates with the following applications:
Gmail, Pipedrive, Microsoft Exchange, Close, Zendesk Sell, Copper, Vidyard, Salesforce Platform, HubSpot CRM


Q. What level of support does Reply offer?

Reply offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

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