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Nutshell Logo

CRM and email marketing that helps your business grow.

Nutshell Pricing, Features, Reviews and Alternatives

Nutshell FAQs

Q. What type of pricing plans does Nutshell offer?

Nutshell has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Nutshell?

Nutshell has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Nutshell support?

Nutshell supports the following languages:
English


Q. Does Nutshell support mobile devices?

Nutshell supports the following devices:
Android, iPhone


Q. Does Nutshell offer an API?

Yes, Nutshell has an API available for use.


Q. What other apps does Nutshell integrate with?

Nutshell integrates with the following applications:
Wufoo, Constant Contact, Microsoft Outlook, FreshMail, ActiveCampaign, MailUp, Zapier, Gmail, Unbounce, Trello, Google Drive, Box, OnceHub, Twitter/X, 3CX, Jotform, Slack, Google Contacts, Microsoft 365, Typeform, LiveChat, Meta for Business, QuickBooks Online, Olark, Reply, Kixie PowerCall, Mad Mimi, Yesware, Mailchimp, Asana, PandaDoc, Pure Chat, HubSpot CRM, Zendesk Suite


Q. What level of support does Nutshell offer?

Nutshell offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat

Nutshell product overview

Price starts from

19

/user

Per month

What is Nutshell?

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software.

Key benefits of using Nutshell

Nutshell delivers the time-saving features and friendly support sales and marketing teams need to win more deals. The list of Nutshell benefits is pretty long (humble brag), but these are the ones you only get with Nutshell.

1. True Ease of Use: No administrator or IT department required, no coding experience necessary, no crazy long setup. Be up and running in Nutshell in less than a week. Nutshell makes powerful tools like sales automation, software integrations, and complex reporting totally accessible to users of all experience levels.

2. Affordability: One simple price per user per month. Nutshell carries no data restrictions or hidden fees.

3. Service: Unlike any other CRM, Nutshell provides all our users with free access to real human support via phone, email, or chat. We're here to support your success in any way we can.

Don't take our word for it, experience the true power of Nutshell yourself. Start your free trial today!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars

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4.3
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Why am I seeing this?

Nutshell pricing information

Value for money

4.4

/5

478

Starting from

19

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Nutshell features

Functionality

4.0

/5

478

Total features

81

7 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Alerts/Notifications
Data Import/Export
Reporting & Statistics
Mobile Access

Nutshell users reviews

Overall Rating

4.3

/5

478

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.15/10
Rating distribution

5

4

3

2

1

229

182

55

10

2

Pros
Reports are easy to generate and there are so many resources to help answer your questions. The provided training videos are clear & give good direction.
It is very intuitive and has a great mobile app. The price is also great considering all the features.
Customer support very responsive. Being able to design multiple pipelines is brilliant.
Cons
I hate the way the tagging system works. I hate the data import/export process is over complicated.
No offline desktop apps. There was a feature I was missing on the iPhone app but can't remember what it is.
The process of a lead and a person a little confusing at 1st.

Overall rating contenders

AB
AvatarImg

Andrew B.

Strategy & Business Development

Computer Software, 11-50 employees

Review source

Overall Rating

Nutshell has Changed our Business for the Best!

Reviewed a year ago

Transcript

Andrew B.: Hi, my name is Andrew and I work in strategy and business development for a handful of consulting...

JM
AvatarImg

Jean Marie J.

CRO

Information Technology and Services, 1-10 employees

Review source

Overall Rating

Perfect solution for startups

Reviewed 3 years ago

Transcript

Jean-marie: Hello, my name is Jean-marie. I'm a chief revenue officer. And I give Nutshell a review of...

AvatarImg
AvatarImg

François S.

E-Learning, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Perfect CRM for service companies for B2B

Reviewed a year ago

Easy to implement, with loads of tailor-made features for Small or medium-sized businesses. The connection to Outlook is good!

Pros

The list of functionality is impressive and very easy to learn, customize and implement. Customize list, merge contacts or companies, and the reporting features were all great ones for software at this price

Cons

Some of the reporting is limited, but it is still better than most we have tried, Also, the interface is not the sexiest around, but it does the job.

PJ
AvatarImg

Peter J.

Consumer Electronics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great CRM that’s easy to use and feature rich

Reviewed 6 months ago
Pros

UI and integrations. Dashboards and mobile app are also a big plus.

Cons

Could use more integrations with Shopify and NetSuite

Vendor response

Thank you for sharing your positive feedback about Nutshell, Peter! We're excited to hear Nutshell is easy for your team to use and that you're getting value out of Nutshell's features and mobile app! Thank you also for sharing your suggestions for integrations. Nutshell offers an integration solution free for most teams called AppConnect that may be able to help your team get the integrations you need! You can learn more here: https://www.nutshell.com/appconnect. All the best, Jewell from Nutshell

nd
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nicole d.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

I don't use a lot of the features, I just simply write notes about customers.

Reviewed 7 years ago

It stores information about my clients. (Though it's not easy to get or use that information later on.)

Pros

I like that's it's web based, and that it can store information about my clients. That's really about it.

Cons

I dislike very much that I cannot search using CTRL + F for stuff on a clients page. I'll have a lot to look though and I'll want to search for a specific word, say "lunch" or "meeting." I cannot search for these words. Instead it just pulls up the search bar for people. Very unuseful for a CRM.... I really hate that when I do search, it rarely finds me what I need, and almost never quickly. It's...

Vendor response

Hi Nicole, Thank you for your feedback and for sharing your frustrations about search. I have added this info to my product list and we will discuss it internally. We appreciate you being a Nutshell customer. Amanda

JR
AvatarImg

Javier R.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Nutshell - The only pipeline tool you'll need

Reviewed 4 months ago

I use nutshell all day every day and it's the main reason my sales production is so good. It keeps me in check and reminds me of what I need to do and when.

Pros

It's easy to use, keeps me in check and it means I don't have to worry about admin. It has tonnes of features and integrates with my emails meaning everything is recorded automatically including meetings.

Cons

Lots of pay walls plus there's no easy to use sales automation

Vendor response

Thank you for sharing your positive review of Nutshell, Javier! We're glad to hear Nutshell's features and email integration are helping you track everything you need to increase sales! All the best, Jewell from Nutshell

GS
AvatarImg

Garry S.

Financial Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Finding the impossible

Reviewed a year ago

I searched and spent a lot of time looking for the best crm to suit what we needed. Realising along the way that no crm software would ever suit what your specific needs are. That said Nutshell fulfills 95%of what we need as we adapted our processes to suit. Having spent only 2 days learning and implementing g the crm it was fully usable and powerful meeting our needs.

Pros

Easy to get to grips with and implement. Not over complicated and very flexible to adapt to your way of working.Customer support very responsive.Being able to design multiple pipelines is brilliant.

Cons

Web analytics could be more detailed but need to explore more.

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