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Nutshell

4.3
(447)

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CRM and email marketing that helps your business grow.

(31)

Nutshell Pricing, Features, Reviews and Alternatives

Nutshell FAQs

Q. What type of pricing plans does Nutshell offer?

Nutshell has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Nutshell?

Nutshell has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Nutshell support?

Nutshell supports the following languages:
English

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Q. Does Nutshell support mobile devices?

Nutshell supports the following devices:
Android, iPhone

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Q. Does Nutshell offer an API?

Yes, Nutshell has an API available for use.

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Q. What other apps does Nutshell integrate with?

Nutshell integrates with the following applications:
Wufoo, Constant Contact, Microsoft Outlook, FreshMail, ActiveCampaign, MailUp, Zapier, Gmail, Unbounce, Trello, Google Drive, Box, OnceHub, Twitter/X, 3CX, Jotform, Slack, Google Contacts, Microsoft 365, Typeform, LiveChat, Meta for Business, Quickbooks Online, Olark, Reply, Kixie PowerCall, Mad Mimi, Yesware, Mailchimp, Asana, PandaDoc, Pure Chat, HubSpot CRM, Zendesk Suite

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Q. What level of support does Nutshell offer?

Nutshell offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat

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Nutshell product overview

Price starts from

19

/user

Per month

What is Nutshell?

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software.

Key benefits of using Nutshell

Nutshell delivers the time-saving features and friendly support sales and marketing teams need to win more deals. The list of Nutshell benefits is pretty long (humble brag), but these are the ones you only get with Nutshell.

1. True Ease of Use: No administrator or IT department required, no coding experience necessary, no crazy long setup. Be up and running in Nutshell in less than a week. Nutshell makes powerful tools like sales automation, software integrations, and complex reporting totally accessible to users of all experience levels.

2. Affordability: One simple price per user per month. Nutshell carries no data restrictions or hidden fees.

3. Service: Unlike any other CRM, Nutshell provides all our users with free access to real human support via phone, email, or chat. We're here to support your success in any way we can.

Don't take our word for it, experience the true power of Nutshell yourself. Start your free trial today!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars

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Nutshell pricing information

Value for money

4.3

/5

447

Starting from

19

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Nutshell features

Functionality

4.0

/5

447

Total features

83

7 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

Nutshell users reviews

Overall Rating

4.3

/5

447

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.12/10
Rating distribution

5

4

3

2

1

203

178

54

10

2

Pros
Ease of use, easy integration, great customer support, easy to learn and solid documentation, and many more.
Reports are easy to generate and there are so many resources to help answer your questions. The provided training videos are clear & give good direction.
It is very intuitive and has a great mobile app. The price is also great considering all the features.
Cons
I hate the way the tagging system works. I hate the data import/export process is over complicated.
The lack of a quoting interface, manual address entry into Quickbooks, lack of phone integration, and incomplete email integration.
No offline desktop apps. There was a feature I was missing on the iPhone app but can't remember what it is.
JM
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Jean Marie J.

CRO

Information Technology and Services, 1-10 employees

Review source

Overall Rating

Perfect solution for startups

Reviewed 2 years ago

Transcript

Jean-marie: Hello, my name is Jean-marie. I'm a chief revenue officer. And I give Nutshell a review of...

AB
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Andrew B.

Strategy & Business Development

Computer Software, 11-50 employees

Review source

Overall Rating

Nutshell has Changed our Business for the Best!

Reviewed 4 months ago

Transcript

Andrew B.: Hi, my name is Andrew and I work in strategy and business development for a handful of consulting...

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Greg W.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Nutshell VS Act

Reviewed 3 years ago
Pros

I was an ACT user for 10+ years and when they went to an cloud solution the product because so slow and crappy I had to make a switch. Testes and used many programs and landed on Nutshell. Great product & great support!

Cons

The process of a lead and a person a little confusing at 1st.

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Aman Preet S.

Biotechnology, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Pros and cons of Nutshell

Reviewed 9 months ago

Overall experience has been fine and easy going with Nutshell as it provides everything that we required from requirements stand point also mainly about sales pipeline management functionality.

Pros

The most useful feature of Nutshell is the sales pipeline management where it managed every complex and monotonous stage of sales that in turn also provide analytics and reporting functionality for research purpose and presentation for the stakeholders.

Cons

When it comes to documents storage then there are lot of improvement required as the platform involved in holding the document is fishy and complex to deal with.

PD
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Pieter D.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool for small & middle sized companies

Reviewed 2 months ago
Pros

You want your sales team to move fast and be nimble, Nutshell is the right tool.

Cons

I'd love to have more advanced features for tracking pipeline data and cleaning up erroneous data.

nd
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nicole d.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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I don't use a lot of the features, I just simply write notes about customers.

Reviewed 7 years ago

It stores information about my clients. (Though it's not easy to get or use that information later on.)

Pros

I like that's it's web based, and that it can store information about my clients. That's really about it.

Cons

I dislike very much that I cannot search using CTRL + F for stuff on a clients page. I'll have a lot to look though and I'll want to search for a specific word, say "lunch" or "meeting." I cannot search for these words. Instead it just pulls up the search bar for people. Very unuseful for a CRM.... I really hate that when I do search, it rarely finds me what I need, and almost never quickly. It's...

Vendor response

Hi Nicole, Thank you for your feedback and for sharing your frustrations about search. I have added this info to my product list and we will discuss it internally. We appreciate you being a Nutshell customer. Amanda

AR
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Verified reviewer

Warehousing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome CRM for our team!

Reviewed 4 months ago

Overall we've been satisfied with Nutshell for years now, it works great for our team and anytime updates and changes are announced they are always even better. The support team really makes a difference too!

Pros

Integration and onboarding were easy and quick, so many great features for our sales and marketing teams, task setting and email integration are great!

Cons

We really don't have negative feedback for Nutshell, there are some features we don't use but not because they are difficult to use, just not necessary for our business.

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