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Nutshell

CRM and email marketing that helps your business grow.

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Nutshell Pricing, Features, Reviews and Alternatives

Nutshell product overview

Price starts from

$

19

/momonth
Per User

What is Nutshell?

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software.

Key benefits of using Nutshell

Nutshell delivers the time-saving features and friendly support sales and marketing teams need to win more deals. The list of Nutshell benefits is pretty long (humble brag), but these are the ones you only get with Nutshell.

1. True Ease of Use: No administrator or IT department required, no coding experience necessary, no crazy long setup. Be up and running in Nutshell in less than a week. Nutshell makes powerful tools like sales automation, software integrations, and complex reporting totally accessible to users of all experience levels.

2. Affordability: One simple price per user per month. Nutshell carries no data restrictions or hidden fees.

3. Service: Unlike any other CRM, Nutshell provides all our users with free access to real human support via phone, email, or chat. We're here to support your success in any way we can.

Don't take our word for it, experience the true power of Nutshell yourself. Start your free trial today!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars

Nutshell pricing information

Value for money

4.2

/5

361

Price starts from

$

19

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Nutshell features

Functionality

3.9

/5

361
Total Features86 7 categories

Most valued features by users

Reporting/Analytics
API
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Email Marketing
Data Import/Export

Nutshell users reviews

Overall rating

4.2

/5

361

Positive reviews

84%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.04/10
Rating distribution

5

4

3

2

1

149

153

47

10

2

Pros
Ease of use, easy integration, great customer support, easy to learn and solid documentation, and many more.

JM

Jean-Marie K.

Reports are easy to generate and there are so many resources to help answer your questions. The provided training videos are clear & give good direction.

LC

Laurel C.

It is very intuitive and has a great mobile app. The price is also great considering all the features.

Alex W.

Cons
I hate the way the tagging system works. I hate the data import/export process is over complicated.

SS

Stacie S.

The lack of a quoting interface, manual address entry into Quickbooks, lack of phone integration, and incomplete email integration.

EB

Eugene B.

No offline desktop apps. There was a feature I was missing on the iPhone app but can't remember what it is.

TB

Thomas B.

Overall Rating

Perfect solution for startups

Reviewed 23 days ago

Transcript

Jean-marie: Hello, my name is Jean-marie. I'm a chief revenue officer. And I give Nutshell a review of...

Alex W.

Owner

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Simple and inexpensive CRM

Reviewed a year ago

Transcript

Alex W.: Hi, I'm Alex. I'm the president of a digital marketing agency, and I give Nutshell a five out...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bang for your Buck

Reviewed 2 years ago

Great! It helps the team stay on track whether it's sales or implementation.

Pros

Reporting and filtering reports. Keeping a track record of our leads.

Cons

Have to move over to pro to get more then one sales process. Pro is so expensive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

An Elegant Yet Powerful CRM

Reviewed 2 years ago

We are now better organized with our sales process and are more collaborative. This allows us to keep our important information in one place that is easy to use and work as a team to get things done!

Pros

I love the filtering ability with our companies and people lists. It allows us to really drill down and get the exact metrics we want. We are better able to see a lot of information at a glance in a dynamic way.

Cons

I would love more options when emailing groups of people in the system. Currently, I need to only use templates when emailing groups and I would like to be able to type out the email in one shot instead.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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leads don't allow you to easily sell services, only products. After sale service is hindered.

Reviewed 5 years ago

We get a cost effective CRM that frees up cash flow for use elsewhere in our business.

Pros

Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.

Cons

Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Nutshell VS Act

Reviewed a year ago
Pros

I was an ACT user for 10+ years and when they went to an cloud solution the product because so slow and crappy I had to make a switch. Testes and used many programs and landed on Nutshell. Great product & great support!

Cons

The process of a lead and a person a little confusing at 1st.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect solution for startups

Reviewed a year ago

Everything was really great. From the sales, through deployment, and ongoing support.

Pros

Ease of use, easy integration, great customer support, easy to learn and solid documentation, and many more.

Cons

Some features need improvement or expansion but our rep told us all the ones we asked about are already in their production queue.

Nutshell FAQs and common questions

Nutshell has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Nutshell has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Nutshell supports the following languages:
English


Nutshell supports the following devices:
Android, iPhone


Yes, Nutshell has an API available for use.


Nutshell integrates with the following applications:
Wufoo, Constant Contact, Microsoft Outlook, FreshMail, ActiveCampaign, MailUp, Zapier, Gmail, Unbounce, Trello, Google Drive, Box, ScheduleOnce, Twitter, 3CX, JotForm, Slack, Google Contacts, Microsoft 365, Typeform, LiveChat, Facebook, QuickBooks Online, Olark, Reply, Kixie, Mad Mimi, Yesware, Mailchimp, Asana, PandaDoc, Pure Chat, HubSpot CRM, Zendesk


Nutshell offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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