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Salesmate Logo

The most customizable CRM. Now with AI

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Salesmate - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Salesmate overview

What is Salesmate?

Most CRMs are rigid, inflexible, and cost a lot of money to organizations, and Salesmate solves exactly these pain-points.

Salesmate is a flexible, customizable, and cost-effective solution for multiple teams in your organization.

The platform solves these problems by offering built-in tools, saving cost on integrations, and high customization capabilities.

The core of Salesmate is the CRM module, where sales, marketing, and success teams can manage contacts, leads, customers, subscribers, and everyday activities effortlessly.

With these essentials, CRM module comes with built-in tools that front-line teams can utilize every single day like Calling, Texting, Pipeline Management, Deals, Conversations, and much more.

One of the core reasons for higher sales outcomes is the ability to automate operations and save more time for selling. This is where Salesmate offers Workflows and Sequences.

Workflows automate tasks like deal assignment, task assignment or date-based communication. While Sequences can put follow-ups on autopilot based on your terms and conditions.

And with industry’s first AI-powered co-pilot, everyone in your sales team gets a personal assistance. ‘Sandy AI’ can book meetings, draft emails, or add notes for you. All you need to do is – just ask!

We know that sales teams can only function when marketing teams generate high quality leads. That’s where Salesmate empowers marketing teams to build and execute highly personalized campaigns and reach wider audiences.

Not only that, but marketing teams can also track website visitors, collect leads using forms or lead gen bots, score every lead, built marketing journeys, and send-off the finest MQLs to sales teams for higher success.

Lastly, a great customer service team can truly manoeuvre retention, engagement, and revenue for the business. That’s why, Salesmate provides tools like Live Chat, Chatbots, and Shared Inboxes to deliver the finest experiences for your customers.

Naturally, you need insights to predict trends, be agile, and make decisions in your growth journeys. That’s where Dashboards, Templates, Custom Reports, and Insights will offer everything you need to see what’s going on with your teams and business.

From lead generation to top-notch customer experiences, Salesmate has something for everyone on your team.

Salesmate has 15-day free trial, where you can explore every corner of the platform, without sharing credit card details. It’s safe, secure, and available for everyone in your team to try.

Starting price

29per user /
per month

Alternatives

with better value for money


Pros & Cons

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Customer Support

Lead Management

Features

Email Send

Data Management

Salesmate’s user interface

Ease of use rating:

Salesmate pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(25)
5(76)

What do users say about Salesmate?

The ticketing system is not even close to production ready, they video and tools they offer for training have been made redundant and no longer offered but they do not tell you that until you waste an hour on support for them to say oh yeah that was phased out but we never updated the docs.

Select to learn more


Who uses Salesmate?

Based on 102 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Food Production
Airlines/Aviation
Computer & Network Security
Others

Use cases

CRM
Sales Tracking
Lead Management
Contact Management
SMS Marketing

Salesmate's key features

Most critical features, based on insights from Salesmate users:

Contact management
Event triggered actions

All Salesmate features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Activity/News feed
Activity tracking
AI copilot
Alerts/Notifications
API
Appointment management
Appointment scheduling
Assignment management
Auto-Dialer
Automated responses
Automatic call distribution
Autoresponders
Batch processing
Business card/badge scanning
Calendar management
Calendar/Reminder system
Calendar sync
Call list management
Call logging
Call recording
Campaign analytics
Campaign management
Campaign scheduling
Chat/Messaging
Click tracking
Client management
Collaboration tools
Commenting/Notes
Commission management
Contact database
Contact management
Conversion tracking
CRM
Customer database
Customer journey mapping
Customer segmentation
Customer surveys
Customizable branding
Customizable ctas
Customizable fields
Customizable forms
Customizable reports
Customizable scoring
Customizable templates
Dashboard
Data enrichment
Data import/export
Data management
Data synchronization
Deal management
Document management
Document storage
Drag & drop
Drip campaigns
Dynamic content
Electronic signature
Email campaign management
Email management
Email marketing
Email sequences
Email templates
Email tracking
Engagement tracking
Event triggered actions
Field sales management
Forecasting
For insurance industry
For ipad devices
Forms management
For real estate
For sales teams/organizations
For small businesses
For startups
GDPR compliance
Generative ai
Goal setting/tracking
HTML editor
Image library
Interaction tracking
Internal chat integration
Kanban board
Landing pages/web forms
Lead assignment
Lead capture
Lead distribution
Leaderboards
Lead generation
Lead management
Lead notifications
Lead nurturing
Lead qualification
Lead scoring
Lead segmentation
List management
Live chat
Marketing automation
Mass texting
Meeting management
Mobile access
Mobile app
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel marketing
Multivariate testing
Online forms
Opportunity management
Performance management
Performance metrics
Personalization
Pipeline management
Pipeline reports
Predictive analytics
Prioritization
Process/Workflow automation
Product catalog
Prospecting tools
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Referral tracking
Reminders
Reporting/Analytics
Reporting & statistics
Revenue management
Role-Based permissions
Sales activity management
Sales analytics
Sales forecasting
Sales pipeline management
Sales reports
Sales trend analysis
Scheduled messaging
Search/Filter
Segmentation
Shared contacts
Single sign on
SMS marketing
Social media integration
Softphone
Source Tracking
Subscriber management
Surveys & feedback
Tagging
Task management
Task scheduling
Template management
Third-Party integrations
Transfers/Routing
Visitor tracking
Visual analytics
Web-based deployment
Web forms
Website visitor tracking
Workflow management

Salesmate alternatives

Salesmate logo

Starting from

29

/user

Per month

Free trial
Free version
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Features
Value for Money
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20

/user

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Salesforce Sales Cloud logo
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25

/user

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Zoho CRM logo
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14

/user

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Customer Support

Salesmate pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

29

/user

Per month

Features included:

  • Built-in Calling & Text
  • Companies
  • Contacts
  • Deals
  • Email Sync
  • Lists
  • Multiple Pipeline Management
  • Standard Dashboard & Reports
  • Tracking & Templates
  • Web Forms
  • Workflow Management

Pro

49

/user

Per month

Features included:

  • Built-in Calling & Text
  • Companies
  • Contacts
  • Custom Dashboard & Reports
  • Custom Roles
  • Date Based Workflows
  • Deals
  • Email Reminders & Scheduling
  • Email Sync
  • Goal Management
  • Lists
  • Multiple Pipeline Management
  • Product Management
  • SSO/SAML Integration
  • Standard Dashboard & Reports
  • Team Inbox
  • Tracking & Templates
  • Web Forms
  • Workflow Management

Business

79

/user

Per month

Features included:

  • Built-in Calling & Text
  • Companies
  • Contacts
  • Custom Dashboard & Reports
  • Custom Roles
  • Date Based Workflows
  • Deals
  • Email Reminders & Scheduling
  • Email Sync
  • Goal Management
  • Increased Team Inbox Limits
  • Increased Workflow & Sequence Limits
  • IP Restriction
  • Lists
  • Multiple Pipeline Management
  • Power Dialer
  • Product Management
  • Smart Activity Queue
  • SSO/SAML Integration
  • Standard Dashboard & Reports
  • Team Inbox
  • Team Management
  • Tracking & Templates
  • Voicemail Drop
  • Web Forms
  • Workflow Management

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Built-in Calling & Text
  • Companies
  • Contacts
  • Custom Dashboard & Reports
  • Custom Roles
  • Date Based Workflows
  • Deals
  • Dedicated Account Manager
  • Dedicated Instance
  • Email Reminders & Scheduling
  • Email Sync
  • Goal Management
  • Increased Sequence Limits
  • Increased Team Inbox Limits
  • Increased Workflow Limits
  • Increased Workflow & Sequence Limits
  • IP Restriction
  • Lists
  • Multiple Pipeline Management
  • Personalized Onboarding
  • Power Dialer
  • Priority Support
  • Product Management
  • Smart Activity Queue
  • SSO/SAML Integration
  • Standard Dashboard & Reports
  • Team Inbox
  • Team Management
  • Tracking & Templates
  • Unlimited Dashboards
  • Unlimited Permissions
  • Voicemail Drop
  • Web Forms
  • Workflow Management

User opinions about Salesmate price and value

Value for money rating:

To see what individual users think of Salesmate's price and value, check out the review snippets below.

“Additionally, the seamless integration capabilities ensure that all sales activities are organized and accessible in one place, ultimately leading to improved efficiency and higher sales performance.”
MG

Michael G.

Regional Account Manager VIC TAS and NZ

“From tracking leads to automating follow-ups and keeping our team organized, it’s made a huge difference in productivity.”
AR

Arad R.

CEO

Salesmate integrations (28)

Integrations rated by users

We looked at 102 user reviews to identify which products are mentioned as Salesmate integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 4.6 (5)

It makes it easy to schedule events with other Gmail users.

RP

Rylie P.

Communications Coordinator

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.

BM

Bruce M.

General Manager

Slack logo
Slack

Integration rating: 3.5 (2)

We use this to tag people and notify them of tasks.

AF

Amadna F.

Head of Quality

Integration rating: 5.0 (2)

Love my google calendar

Verified reviewer profile picture

Stacey S.

Onwer

Integration rating: 5.0 (1)

Salesmate customer support

What do users say about Salesmate customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Salesmate customer support.

Widely noted by reviewers, Salesmate's customer support is exceptionally responsive and quick to address issues via chat.

A large number of users appreciate the knowledgeable and friendly support team, often describing interactions as helpful and patient.

Frequently reported by users, support staff go above and beyond, offering custom walkthroughs and proactive solutions.

The majority of users find the 24/7 availability and multiple support channels make it easy to get assistance whenever needed.

Support options

Knowledge base
Email/help desk
Chat
Faqs/forum
Phone support
24/7 (live rep)

Training options

Live online
In person
Documentation
Videos
Webinars

To see what individual users say about Salesmate's customer support, check out the review snippets below.

“On top of that, their customer service is truly exceptional. Whenever I encountered an issue I couldn’t resolve, their support team was quick to help and provided effective solutions.”

GA

Giancarlo A.

president

“Every interaction with their support team has been positive, and their expertise and dedication have played a crucial role in our smooth experience.”

MG

Michael G.

Regional Account Manager VIC TAS and NZ

“The ticketing system is not even close to production ready, they video and tools they offer for training have been made redundant and no longer offered but they do not tell you that until you waste an hour on support for them to say oh yeah that was phased out but we never updated the docs. ”

DB

David B.

Founder

Salesmate FAQs

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