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Jamf Pro Logo
Jamf Pro
4.7
(521)

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Apple device management & security for IT professionals

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(5)

Jamf Pro Features

Features Summary

Functionality

4.6

/5

521

Total features

46

9 categories

Jamf Pro features

API
Access Management
Active Directory Integration
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
Application Management
Asset Lifecycle Management

Common features of IT Management software

API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Audit Management
Audit Trail
Capacity Management
Change Management

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

521

Price starts from

ic-pricetag

No pricing info

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Total Features

46

Unique features

  • Automatic User/Device Recognition

  • Customizable Reports

  • Automatic Scans

  • Asset Lifecycle Management

Functionality

4.6

/5

2.7K

Price starts from

3

Per month

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Total Features

52

Features in Common

16

Unique features

  • Two-Factor Authentication

  • Knowledge-Based Authentication

  • Reporting/Analytics

  • Role-Based Permissions

Functionality

4.7

/5

2K

Price starts from

7.99

Per month

visit website

Total Features

40

Features in Common

12

Unique features

  • Cloud Application Security

  • Device Management

  • Authentication

  • Activity Tracking

Common Jamf Pro comparisons

Reviewers who mentioned features said:

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Chris S.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic MDM for Apple OS and IOS Devices

Reviewed 6 years ago

Ease of use, customization and customer support are the best. This product was designed for Apple products and that is where is shines.

Pros

What I love most about Jamf is the ease of use. The first couple of iterations while workable, did not do what we needed in the education field. What was the saving grace, was the customer support. They came up with work arounds for us until IOS 10 hit. This makes adding software to our district IPads a snap as well as policies for the student use. As for support, I ALWAYS get someone who contacts me within a couple of hours of submitting a ticket.

Cons

My main problem is that there is no find my device or location tracking as with other MDM's. We have thousands of student IPads and a lot of disappearing on a daily basis. This would be a great feature to have.

MP
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Matt P.

Education Management, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Overly complicated for our needs

Reviewed 4 years ago

We started using Jamf to maintain the 50 Macs at our school. However, it's so complex and time-consuming to work with that we've pretty much abandoned it. We were spending so much time creating and updating packages and policies that we've found it quicker to just send techs to the machines to make changes in most cases. If we had several hundred then it would be a different story but it's just not a great fit for us.

Pros

Jamf allows you to control your organization's Macs in a similar way to how Group Policy allows you to control PCs. As long as you're very proficient with scripting for Macs then it's a powerful tool. The user community, Jamf Nation, is also extremely helpful in getting things working.

Cons

It's overly complicated for organizations that don't have hundreds of Macs to maintain. Doing anything beyond the absolute basics requires a lot of research and trial and error.

AR
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Verified reviewer

Banking, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jamf Pro in a 10k+ company

Reviewed 8 months ago
Pros

Easy to use and understand cloud management of corporate devices. Highly customisable to your own liking making zero touch deployment on all our devices possible. Distributing, updating and maintaining software packages (albeit with the help of 3rd party solutions) is easy and helps to keep your devices up-to-date and safe.

Cons

Patch management should be made easier. The app catalog area seems to be more of a beta instead of a polished product.

DD
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Dana D.

Education Management, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JAMF Pro for all things Apple

Reviewed 5 years ago

We have several MacBook Pros that needed to be managed, including pushing out software, printers, etc. It was a fantastic resource for our staff who aren't admins of their devices to be able to get them what they needed.

Pros

I LOVE the ease of this product when needing to manage a large number of Apple Devices. I also think that they have a wonderful user conference, and great community that are very willing to share trials, tribulations and triumphs. Classes to get certified are great and those leading them are knowledgeable and thorough.

Cons

I don't like all of the changes with managing iPads year after year and the difficulty there was transitioning when they were first able to "managed", however, I believe that was mostly Apple's fault, not the fault of JAMF.

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Max P.

Computer Software, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A must have for asset management for Mac Systems

Reviewed 5 years ago

We needed a way to manage laptops for local and remote employees as well as push updates and software such as antivirus and Office. We had between 100-200 Apple laptops to manage and it was hard to do one by one. And the new hire process was slow to setup laptops without this software. After a few weeks of learning how to use JAMF we could order a laptop from Apple through our company e-commerce store and have it shipped to office or a remote employee and it would be setup, joined to AD, software installed, etc. right out of the shrink wrap. Can’t image using anything else now, but does have a steep learning curve.

Pros

Best way to ensure all Macs are up to date, ready to go with business required software installed. Works straight out of the shrink wrap.

Cons

Very steep learning curve. Lots of short scripts to install different software. They do have a good CS team to help onboard you and check back in if you need help. But expect to spend the first week or two learning how to get it to do what you want. Don’t expect to learn how to deploy this without designating a lot time on learning it.

PT
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Piotr T.

Railroad Manufacture, 501-1,000 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jamf Pro

Reviewed 9 months ago

The platform offered extensive device management features and provided granular control over configurations, security policies, and app deployment. The centralized management capabilities and automation tools contributed to improved efficiency and enhanced device security. With improved accessibility to advanced configurations, Jamf Pro has the potential to be an even more valuable tool for organizations managing large fleets of Apple devices.

Pros

One of the aspects I liked most about Jamf Pro was its robust and comprehensive mobile device management (MDM) capabilities. The software provided a centralized platform for managing and securing Apple devices, making it easy to deploy, configure, and monitor devices at scale. The ability to enforce policies, distribute apps, and remotely troubleshoot devices significantly streamlined device management processes.

Cons

One aspect that I found less favorable about Jamf Pro was the learning curve associated with its advanced features and configuration options. While the basic functionalities were straightforward, fully utilizing the more complex capabilities required a deeper understanding of the software and its settings. Providing more accessible documentation or resources to guide users through advanced configurations would be helpful for maximizing the software's potential.

DH
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Donna H.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro & A Catholic Elementary School

Reviewed 3 years ago

Prior to beginning use of Jamf, I managed our student iPads via Apple Configurator. The process was painstaking, frustrating, time consuming and often, unsuccessful requiring many calls to Apple Help. Students and teachers were inconvenienced and lost valuable educational time waiting for devices to update. Jamf has streamlined our ability to dynamically update devices without needing to take them from students. During recent distance learning, I was able to reliably push out new apps to students from my home. Despite having only a modest understanding of technology, I am able to complete most Jamf management activities without Help desk assistance.

Pros

Jamf Pro enables us to setup student devices to conform to our educational needs and to help assure students have a safe, reliable, relatable experience using iPad technology. Once your initial setup is complete, making changes is relatively easy, even for someone with a very modest technical background. When JAMF help is needed, it is readily available and reliably correct.

Cons

My biggest "complaint" is that when setting up classes it is necessary to individually add or delete students from each class. It takes a lot of time each summer to update all the classes.

MB
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Mike B.

Government Administration, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pretty good management system for Macs. Don't even consider LANDesk.

Reviewed 7 years ago

Because it is a MDM solution that actually works, with reliable uptime and easy maintenance requirements, I am the hero for having pushed for JAMFPro.

Pros

Fairly easy to figure out what it takes to make it work if you are of average intelligence for this sort of thing. In my case, it was difficult, until I figured it out. Patch management was the priority for us and it turns you have to be a little creative in trying to get the information extracted from the Macs (depending on the application) in order to determine if it needs to be patched. In another words, it's not as turnkey as much as I was led to believe. Support at JAMFNation is fantastic. Those folks have tackled most of the problems and that's where I located the scripts and other nuances required to make it work. No other resource like it. Newbies and super rockstars all contribute to make things work. JAMF staff also helpful. Make sure you contribute too!

Cons

For me personally, the required Jumpstart training you need to purchase didn't work so well. Did not know enough about what I was doing to ask intelligent questions. After the training, fighting the learning curve began. There are no step-by-step procedures (or friendly user manual) to help a newbie get the system up and running. Mind you I say this as a complete novice and not a very smart one at that.

AB
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Arthur B.

Government Administration, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best in Class

Reviewed 3 years ago

Excellent IT tools. The community Jamf have created around their products is second to none. Jamf Pro has helped my career immensely.

Pros

Jamf Pro is far and away the best product I have used to manage Apple computers in an enterprise environment. Its easy to use, the learning curve is short. Jamf Pro is reliable and powerful. There's a reason it has become the industry standard for Apple device management. Support from Jamf and from the Jamf Nation community is second to none. I know if I have a problem I can turn to Jamf Support or Jamf Nation for help finding a solution.

Cons

I would like to see a more customizable, dynamic GUI. I would like to be able to dynamically drag around items in the Dashboard. Clicking on items to remove them from view in the Dashboard would also be very helpful for cleanup and organization. I would also like to see better effort in improving Patch Management.

CH
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Craig H.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Product, Good Experience

Reviewed 6 years ago

The ability to manage a fleet of MacOS and iOS devices.

Pros

Jamf Pro works really well for managing a fleet of MacOS and iOS devices. The management console is easy to navigate and the feature set is clear. The ability to segregate administrators by using Sites is a nice feature for us. Integration with Apple's services is quite good and easy to maintain. We split our infrastructure across multiple hosts (database on one machine, a management point is on one host, the managed devices on another) is key for us. Also nice that the infrastructure runs on multiple OSes, we run ours on RHEL.

Cons

The issue was related to communication and to bug checking during an update. One update broke access to Active Directory based security groups. This broke many of our workflows for distributed administrators. Customer support was good for initial triage, but follow-up communication was poor. The issue was fixed in two later updates but we were not told that the issue was fixed. We thought it had been fixed but we had to call Jamf and explicitly ask for confirmation. Would have been nice if Jamf had proactively followed up on a support case to let us know the problem was resolved.

TW
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Teddy W.

Insurance, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One Stop Shop for Managing all Apple based Devices

Reviewed 3 years ago

Very satisfied. Coming from a 100% windows experience myself I wasn't sure what to expect, but the remote Jump Start option (paid for seperately) is worth the $ if you want to get started on time and properly. The only thing is come prepared with questions, as the jumpstart is more of a "This is what a Jamf admin would do" and not "Here let me set this up for you". Otherwise this checks all the boxes from a compliance, security, and usability perspective and we are very happy to have replaced Intune with Jamf Pro for MacOS.

Pros

1. The features are very robust, and development announcements are released very frequently 2. Some of the more straight forward features and policies are very easy to implement for even junior admins 3. Cloud based availability enables lean shops with no on-premise capabilities to get started 4. Custom scripting available for the more advanced admins 5. Decent reporting and auditability. Haven't investigated reporting/metrics with 3rd party solutions but simple reachs indicates this is possible or being worked on

Cons

1. The UX is horrendous, and for someone that doesn't live and breathe the solution it becomes hard to find certain items when I need it 2. Flushing errors can be more intuitive, they did implement auto-rerun on failed policies just recently so hopefully that improves things

DY
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David Y.

Primary/Secondary Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I've been a huge fan of Jamf since we started using it about five years ago!

Reviewed 7 years ago

Ease of management for laptops and iPads, amazing product support when issues arise, and even though I'm not the money guy it appears to be well worth what we do pay and includes tiered levels so that as we increase the number of devices in our district we pay a little less per unit. I also love JNUC as an educational and networking resource.

Pros

It's terrifically easy to use. The absolute best thing about it, however, is that other people think I'm a wizard at how quickly they get results when they need something. They can literally request an app and in most cases have it assigned within less than 2 minutes of me getting notification.

Cons

The Java component. I know it's necessary for some reason or another, but java has been an absolute terror for us in the district for various reasons (not all related to Jamf). That said, yesterday our java version on the JSS server updated all by itself and things went south very quickly. A quick support chat session with Jamf and we were back up and running after reverting to the old java.

GW
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Gary W.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro Review

Reviewed 5 years ago

I haven't found anything truly comparable. I just wish Apple would have done what JAMF does out of the box for Apple products.

Pros

Jamf is simply one of the best management platforms to manage Apple devices. This include macOS and iOS devices. You can push anything out to these units from software installs to printers. I use mine to perform zero touch installs for my users. They get their MacBook Airs. They are already joined to the domain as they take the shrink wrap off the box. This is possible due to the close relationship Apple and JAMF has. It does take some setup to get there though.

Cons

It is expensive. They just started to enforce their 50 unit minimum. They charge a boot camp fee to get you setup which is extremely expensive but it is worth it. JAMF is powerful and you want a good foundation in order for it to be effective. You have to be willing to put the work in and learn it for it to be beneficial.

CB
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Christian B.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Still best of breed - but might be overwhelming in funcionality for small and medium businesses

Reviewed 10 months ago

Still my solution of choice - tried competitors but they fail the trial procedure in very early stage

Pros

Thorough training and certification programme, very responsive and helpful user community (Jamf Nation), still probably the most powerful mobile device management solution for macOS/iOS-fleets

Cons

sometimes not very responsive in the remediation of product issues, kinda pricy and feature-wise overloaded for average businesses without advanced requirements

NL
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Nikki L.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro Essential for Secondary Education

Reviewed 4 years ago
Pros

Jamf Pro allows me to easily and seamlessly empower my teachers to be masters of their classroom -- employing the appropriate restrictions and management tools when they feel necessary. Jamf Pro gives me the confidence that my devices are secured and that all of my students have what they need when they need it.

Cons

The Jumpstart fee for macOS management is often a burden that small, independent schools cannot afford. While I did get a lot of insights from my jumpstart, the money we spent on the jumpstart would have been more beneficial to be funneled into a training pass to allow me to have some time to get a better understanding of not just the product, but management theories -- something that was not covered in my jumpstart. There's very little negative that we've experienced since our onboarding.

AR
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Verified reviewer

Education Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Makes Managing Apple a Breeze

Reviewed 5 years ago

Overall the product has allowed us to deploy approximately 2000 ipads to various elementary schools with very little issue. We are able to nearly have a zero-touch deployment with them which saves us on man hours. We have been able to roll this out with a very small team, and Jamf allows us to lock down the iPads for our education environment with ease. Support has been a solid when we have had issues and can't recommend it more. You won't be disappointed.

Pros

Well rounded with many features. It integrated well with Apples School Manager product and allows us to pull in student data to it. Makes our 1:1 environment easy to manage and a lot less stressful.

Cons

The one major con for us has been its reporting features. It does have the ability to give you a lot of information, but it is not intuitive nor user friendly when creating reports. Perhaps some canned pre-made reports would be advised.

JS
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Jesse S.

Telecommunications, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best MDM we've used, and the price is just right!

Reviewed 6 years ago

Automation, reduced workload, more chances to be Proactive versus reactive, valuable work experience.

Pros

What we can do is near limitless. The automation is something we are still working on, but for a business thats entering the enterprise world, this is an absolute must before things get out of hand. We started using Jamf while we were still only 300+ employees, and now we are coming up on 700, and having the data on all our macs in one spot is awesome. Now that we can make the worry of deployments a thing of the past, it gives me time to work on being PROACTIVE, versus REACTIVE.

Cons

Because the software can do so much, I'm sometimes surprised at the things it can't do. Example. when Prestages get changed from one MDM server to another on accident, you lose your entire scope. Luckily, the customer service is great, and we were able to recover data. Just a shame that it lost the data in the first place. and that I couldn't recover it on my own with built in methods.

AR
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Verified reviewer

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy iPad Management

Reviewed 4 years ago

Easy to setup - Easy to use - Intuitive and Extremely Agile

Pros

Jampf Pro makes it easy for our school to deploy, track, and manage a sustainable fleet of Apple products. Its Self-Service app management catalog makes it easy to install and push out apps based on users and control iOS updates remotely without having to collect and manually update managed devices. Control of the products remains within the IT department and enables high-level security settings to ensure safe usage of the device.

Cons

I love the Jamf Pro software and wish that it was a more universal device management system that went beyond just Apple products. It is a pain point within or organization to have utilize multiple device management systems due to different hardware.

AR
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Verified reviewer

Higher Education,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good all-in-one

Reviewed 6 years ago

Inventory and asset tracking, single location to manage all macs, lots of community support

Pros

jamf has an advantage of having MDM and policy/self-service built-in to one, and it manages macOS and iOS in the same platform. There are a lot of things that jamf does really well, and being one of the larger platforms it has a great community around it.

Cons

jamf has a lot of limitations and does some things poorly. They have grown in their release cycle which has helped with Apple's quickly changing landscape, but there's still a lot that is customized. Often you don't know there's a limitation until you're in the weeds and realize that jamf doesn't do it at all or doesn't do it well. Our environment (and most) have a lot of customization in order for it to run smoothly

DE
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Doug E.

Publishing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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If you use Macs in your organization Jamf Pro is the right tool

Reviewed 2 years ago

Our staff have limited computer skills and often get themselves in trouble (phishing, malware, etc). Jamf Pro allows us to protect them from their mistakes. We do not give Admin access but do provide most software they might want in Self Service. We can also take care of the updates and installs for them so they just use what they need.

Pros

The way it integrates with Apple systems like DEP and VPP make it a truly unique product. Apple has created a secure "walled garden" for their hardware. Jamf is the only tool of its kind that has access into this walled garden. Being able to buy a Mac from our custom Apple store, ship it to a user, and have them set it up with Jamf...all without IT ever needing to touch the device...is amazing. It can do just about anything else you need it to: install software, block software, update software, set security settins, remote lock, remote wipe, notify users of important events, and of course much more through Self Service.

Cons

It is a very robust tool, but you need to know how to use it. Many of the best features you do need to set up and build out. That can require some scripting or other technical details, or some administrative steps to work out with Apple and your local business representative. However, it is all very possible and you will get there.

CH
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Chris H.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Apple device management platform in existance

Reviewed 4 years ago

While no company is perfect, JAMF has really gone out of their way to take care of us as both customers and admins. I'm in education so they're not making any money off is (given the high level of support everyone receives). There are no tiers of service, no packages for support, and no BS. You will be treated and supported very well. JAMFs training options are also the best I've ever attended. I have yet to try the virtual trainings though.

Pros

Day 1 support of all Apple releases, full roadmap compatibility with Apple, and dedication to the integration of Apple products at the enterprise level. It has allowed me the flexibility and capacity to provide a truly world class user experience without the world class investment and effort.

Cons

It certainly could have better remote support features. It HAS remote support, but really only on the local network. Mind you, I don't really need additional remote support capacity, but it would be nice.

JC
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Jason C.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf is a growing company with a great product and amazing support, really listen to customers!

Reviewed 7 years ago

I could not do my job without this software. We are very limited in staff, time and money. Without Jamf Pro, we would not be able to effectively manage the fleet of iPads, MacBooks, iMacs and Apple TVs we have.

Pros

Jamf is a growing company with a great product and amazing support, really listens to customers! Pros: Jamf has been doing this the longest when it comes to Mac and iOS device management. They are a relatively small, yet growing company with Midwest values, that really cares about helping organizations succeed with Apple. They stand behind their product and their support is phenomenal! They are passionate...

Cons

Jamf Pro is not the cheapest, but you get what you pay for. For instance it allows me to manage 6k+ iPads and over 2200 Macs, iMacs and Apple TVs with a very small staff. The money we pay for the solution is more than made up in the ability to manage all of these devices successfully and with a limited staff. That being said, like all software, Jamf Pro has issues. Sometimes these can be major issues....

SE
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Steven E.

Higher Education, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JAMF PRO - You cannot manage mac's effectively any other way.

Reviewed 3 years ago

Through JAMF Pro we are utilizing zero touch deployment, cross domain authentication to our fleet through Nomad Login (JAMF Connect), deployment of applications to our iOS devices utilizing Apple VPP and its integration with the JAMF Pro platform. We are able to easily manage the deployment of patches using Patch Management and more. There is no better way to manage a mac outside of JAMF.

Pros

As a user of JAMF PRO since the days when it was called Casper, I can safely say that this product is a constant evolution of itself and as it pertains to Apple hardware, software, admin and user needs. Considering the product is on a zero day release schedule always means we are ready to manage devices and workstations upon the latest release of an OS build. It has allowed use to customize our deployment packages, settings and enrollment styles. Having the ability for zero touch enrollment and deployment of systems is without a doubt the most influential feature of our JAMF Pro installation. Getting machines up and ready is a breeze with JAMF Pro, long term management is even easier.

Cons

JAMF rarely has anything we dislike. Over the years their menus have evolved for the better. The user interface has improved drastically. i would say as they grow, to continue to keep the product suite obtainable by educational users. Products which havent recently released such as Jamf Protect are a bit cost prohibitive, it would be nice if they were bundled into the Jamf Pro suite.

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Florent B.

Human Resources, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Le numéro 1 à juste titre

Reviewed 8 months ago

Grâce à Jamf Pro nous avons pu nous metre au niveau de compliance nécessaire à l'obtention de la certification ISO 27001. Je suis l'admin principal de Jamf depuis un peu plus de trois ans et dès mes premiers pas la communauté Jamf Nation m'a accompagné.

Pros

Le support Day 1 des nouveaux OS est un avantage conséquent. Les possibilités d'onboarding pour les nouveaux collaborateurs qui offrent une expérience simple et rapide. Il est facile de garder un suivi précis du patch management. La communauté Jamf Admins, notamment via Jamf Nation, est une source de savoir inépuisable !

Cons

Le patch management pourrait être un peu amélioré, mais l'a déjà beaucoup été !

Showing original review in French. See translation

AC
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Andrey C.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Gold Standard for Apple MDM

Reviewed 2 years ago
Pros

Jamf Pro allows my team to manage our fleet for macOS, iPadOS, and iOS devices effectively. It builds on the groundwork laid by Apple, but executes it in a much more useful manner. The tool allows our users to be self-sufficient when it comes to application updates and installations because we are able to present a SelfService application with IT-approved and packaged software. We're able to use JamfPro to conduct audits on logged on users and time frames whe necessary. Enrolling new devices is seamless when paired with Apple School Manager (education) or Apple Business Manager (enterprise) and the Device Enrollment Program (DEP). Cloud hosted is the way to go with any MDM, allowing devices to reach out to the server anywhere from the Internet.

Cons

The amount of work to deploy and make the product useful is a bit overwhelming. The company is constantly in a process of moving from their legacy Casper platform to the newer JamfPro platform, all while acquiring new components and rebranding them (JamfNow). Applications that were used to interact with the server are being retired, but not all at the same time, so there is a bit of confusion here. Also, I wish there was an easier and less time-consuming way of standing this up, as well as some pre-built tools.