Jamf Pro Features List

Jamf Pro

Apple device management & security for IT professionals

4.67/5 (240 reviews)

Jamf Pro Feature Summary

  • Applications management
  • Single sign on
  • Patch management
  • Mobile device management
  • Zero-touch enrollment
  • Advanced configurations
  • Single app mode
  • Apple TV support
  • App management
  • Patch management
  • Inventory management
  • Passcode management
  • Enforce data encryption
  • VPN configuration
  • Self service app catalog
  • Device enrollment program (DEP) integration
  • Volume purchase program (VPP) integration
  • Apple school manager integration
  • SAML single sign-on integration
  • API integrations
  • On-boarding service (JumpStart)
  • Training and certification classes
  • Premium 24/7 support available
  • Knowlege base
  • Software deployment
  • Configuration management
  • Asset management
  • Inventory control
  • Event triggered actions
  • Self service portal
  • Purchasing management
  • Mobile integration
  • Customizable reporting
  • Reporting & statistics
  • Compliance management
  • Software inventory
  • Security & encryption
  • Multi-language
  • Data encryption

IT Security Feature Comparison

Most popular features of all IT Security apps

API (44 other apps)
Access Control (23 other apps)
Activity Dashboard (19 other apps)
Activity Tracking (11 other apps)
Application Security (25 other apps)
Applications Management (15 other apps)
Audit Trail (11 other apps)
Auditing (32 other apps)
Authentication (26 other apps)
Automatic Notifications (11 other apps)
Compliance Management (15 other apps)
Monitoring (35 other apps)
Password Management (21 other apps)
Permission Management (15 other apps)
Reporting & Statistics (13 other apps)
SSL Security (30 other apps)
Secure Data Storage (12 other apps)
Single Sign On (23 other apps)
Two-Factor Authentication (21 other apps)
Website Security (12 other apps)

Competitor Feature Comparison

Jamf Pro Feature Reviews

25 reviewers had the following to say about Jamf Pro's features:

Rick Lincoln

I have been using Jamf for 5 year I will be a Jamf user as long a they keep paying me to be :)

2017-10-24

Pros

Policies. Security of devices.

Cons

patch subscription. patch management vs patch reporting..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Oldroyd

We are happy with JAMF. The quality and support are great, and continues to improve over time.

2017-09-19

Inventory, policy configuration, software installation. Reporting is a bit weak, but still a plush to have.

Pros

We like the ability to install profiles and require certain settings for security compliance purposes.

Cons

I wish the configuration profiles were more granular instead of having so many settings forced into a single policy as on or off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Cheech Leo

Jamf is everything you expect a computer management to be, and more!

2017-08-03

Time savings, cost savings, peace of mind and security!

Pros

It gives you direct access to the controls you need to manage a feet of Macs... wether it's 10 or thousands!

Cons

Mostly UI things, but I'm told much of that is going to be addressed in the next version of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cynthia Sims

I work daily with JSS on iPads & macbooks setting up and removing them from the system.

2017-09-19

Pros

There are many options to help you with security areas.

Cons

There can be some lag time between tabs, especially in management. Thats's usually when several commands are trying to go through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Pete Curtner

Supporting a rapidly growing Internet startup in multiple locations

2017-09-19

Doubled size of Mac fleet in nine months while simultaneously improving app standardization, device security, and offering end users the ability to proactively manage their own systems - as the single IT resource for the organization.

Pros

Easily write, test, and implement policies to proactively support Mac desktop and laptop users Zero-day support for Apple software and hardware releases Simple DEP and VPP integration with excellent documentation Outstanding customer support Large and active user community with a strong commitment to sharing solutions and ideas

Cons

STILL no effective built-in software patching tools Long-standing UI quirks and obsolete JSS interface Not enough functionality to track changes over time (show me adoption rates of new software titles for a given smart group, etc) Rudimentary support for user notifications still requires extensive scripting to be effective Mandatory JumpStart training a waste of money for experienced Jamf admins

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rajiv Ravishankar

I haver been managing jamf at my organization for 2 years now. I have been exposed to it for 5.

2017-10-24

Less work, less phone calls, less emails

Pros

The ease of use and the intuitive design would be the best.

Cons

The limitations in patch management options and custom reporting is harder than it needs to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Esteban Valdes

Jamf is a whole new world on managing Apple devices

2017-08-08

Pros

Shows status on policies and compliance when upper management is asking on the spot.

Cons

Needs improvement on documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Yanez

Feeling good about our Mac environment now.

2017-08-02

Increased the security of our Mac environment and allows us more control over what is installed and what is not.

Pros

Ease of Use Set it and forget it Integration with DEP Cloud based Control over Mac environment Training

Cons

Replication shares are not easy to set up - You require a Mac to replicate data over via Casper Admin Console feels a little out of date compared to other products like AirWatch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig Heiden

Good Product, Good Experience

2017-09-19

The ability to manage a fleet of MacOS and iOS devices.

Pros

Jamf Pro works really well for managing a fleet of MacOS and iOS devices. The management console is easy to navigate and the feature set is clear.

Cons

One update broke access to Active Directory based security groups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Weber

Have worked with JAMF Casper and now JAMF Pro since 2008.

2017-10-25

Mac and iOS management made easy.

Pros

Great reporting and automatic software install.

Cons

Initial cost of rollout can be expensive and keep some potential customers from adopting. JAMF Now has helped with this and gets users in the door to see the benefits of this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Annette Leckrone

Pretty awesome! Tech support is awesome. The management of our devices is awesome.

2017-08-02

To be able to manage all these devices from one place. What other benefits would one want or need!

Pros

Tech Support Management abilities Functionality is easy Reporting is awesome Love the management over the Apps

Cons

I liked it better when we had our own specific tech support/account mgr. You get used to work with the same person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mathieu Kindelberger

Best Product for managing MAC

2017-10-20

Pros

With Jamf Pro, we are able to deploy, manage and control the MAC environment.

Cons

No effective built-in software patching tools Reporting function need improvement and allow customs reports V 10 need to be release

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Hernandez

Customer service and the JAMF team are outstanding, very glad to have regular contact with them.

2017-08-02

Without this product we would have been unable to manage our new Mac environment effectively. There are a handful of other tools that we had looked at and this one was far and away the best.

Pros

Full suite is everything I could have asked for in a management and configuration application. Being able to configure everything from a web browser with the addition of the casper admin tools makes management accessible and easy.

Cons

Nothing that can't be overcome with some work but some things aren't the most easy to identify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin Preston

Timesaver

2017-10-24

We were able to centrally manage our Macs and it was easy and took less time than other products

Pros

How easy it is to manage settings and deploy software.

Cons

I would like more management options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kyle Randolph

Jamf provides an easy means of managing Mac machine endpoints. The ability to push policies to

2017-10-24

Learning potential integrations.

Pros

Jamf has some awesome integrations that make system endpoint management a breeze.

Cons

The UI at times can be difficult to navigate without dedicating a decent amount of time to learn the ins and outs.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
bob bryden

A explant empowering product

2017-10-24

The software allowed us to cut down the number of support tickets and increase user happiness

Pros

the flexibility of the API allows us to the Jamf pro as a very powerful business tool not just a management tool

Cons

some of the workflows require a lot of back and forth in the interface, meaning a lot of back and forth

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

probably best mdm for apple devices!

2018-06-08

Pros

easy to get started with (beginners in macOS / iOS Management) the jamf community <3 day 0 support for upcoming OS releases feature requests are taken serious every management task is possible 'what you click, is what you get'! API for use with other products

Cons

nothing about jamfPro, but jamf certifications are in germany just available in Munich and Stuttgart

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 501-1000 employees)

Fantastic MDM software for an Apple house

2018-06-16

Pros

Depth of feature level and device management control is absolutely fantastic; Apple themselves use Jamf for their MDM software

Cons

Apple only - no cross device support for windows or android devices, leaving about 30% of our business without an MDM solution, we ended up going for something else.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Chad Keith

The product has gotten better but still, lacks a few key features.

2017-09-19

A bit more controll over our apple MSP environments.

Pros

Geat implementation of mac management all around.

Cons

OS updates and distribution are not very good and in some cases impossible. Reporting is non-existent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Winston Glass III

We've enjoyed JAMF since we bought it.

2017-10-26

Makes support easier for our field services group.

Pros

You have a lot of aspects management covered.

Cons

Better encryption reporting is something we would like to see.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Brown

Wouldn't manage Apple devices without it. It has made our IT Department much more efficient.

2017-09-19

The ability to keep track of devices and their update status.

Pros

It is so easy and powerful that we have allowed our teachers access so they can manage devices.

Cons

For example you can't filter Smart Groups and in VPP Account Management I can't sort by app name.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bradley Goldman

Easy to use and easy to find solutions with in JAMF Nation.

2017-09-19

Manage large deployments of applications.

Pros

I like the fact this is a great tool to manage all of our Mac's in our enterprise and super powerful to handle mass deployments of software to the clients.

Cons

Every time I go to this feature I have to manually collapse the menu's.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mitchell Scheffler

You wont find a better Mac management tool than jamf pro.

2017-10-16

Excellent management of our Mac systems.

Pros

They actually take interest in customer feedback and feature requests.

Cons

Deciding not to implement the feature request to sell the jnuc 2016 skull patch tshirt was a heartbreaker.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great experiences with Jamf over the past few years but there are quality issues creeping in

2017-10-24

Pros

The best in class MDM management that allows us to get really creative with how we serve our user base. The API is flexible and allows our developers to use Jamf in collaboration with a number of other tools.

Cons

Quality control around recent releases, where the push to meet new Apple functionality seems to come at the expense of function of existing features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard McIntosh

Our school district uses the JAMF products to manage Macs and iPads. The tools available work well.

2017-08-02

Far more efficient and effective Apple device management and deployment.

Pros

Providing access to network printers is easy.

Cons

There is a lot of navigating through the pages (web interface) to accomplish tasks that are managed with multiple policies and configurations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more