Jamf Pro Features

Jamf Pro

Apple device management & security for IT professionals

4.68/5 (398 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Anti Virus
Application Management
Archiving & Retention
Asset Lifecycle Management
Asset Tracking
Audit Management
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Automatic User/Device Recognition
Bandwidth Monitoring
CPU Monitoring
Capacity Management
Categorization/Grouping
Client Management
Client Portal
Compliance Management
Compliance Tracking
Configuration Management
Content Management
Contract/License Management
Credential Management
Customer History
Customizable Branding
Customizable Reports
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Management
Deployment Management
Disaster Recovery
Distribution Management
Drag & Drop
Email Alerts
Email Monitoring
Employee Self Service
Endpoint Management
Event Logs
Event Triggered Actions
For MSPs
IP Address Monitoring
IT Asset Management
IT Asset Tracking
Incident Management
Internet Usage Monitoring
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Live Chat
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Language
Network Analysis
Network Monitoring
Network Wide Management
Password Management
Patch Management
Policy Management
Predictive Analytics
Purchasing & Receiving
Real Time Monitoring
Real Time Notifications
Real-time Alerts
Release Management
Remote Access/Control
Remote Monitoring & Management
Remote Update / Installation
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Scheduling
Self Service Portal
Server Monitoring
Service Level Agreement (SLA) Management
Single Sign On
Software Management
Status Tracking
Summary Reports
Supplier Management
Task Scheduling
Third Party Integrations
Uptime Reporting
Usage Tracking/Analytics
Virtual Machine Monitoring
Vulnerability Scanning
Web Traffic Reporting
Workflow Management
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API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Anti Virus
Application Management
Archiving & Retention
Asset Lifecycle Management
Asset Tracking
Audit Management
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Automatic User/Device Recognition
Bandwidth Monitoring
CPU Monitoring
Capacity Management
Categorization/Grouping
Client Management
Client Portal
Compliance Management
Compliance Tracking
Configuration Management
Content Management
Contract/License Management
Credential Management
Customer History
Customizable Branding
Customizable Reports
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Management
Deployment Management
Disaster Recovery
Distribution Management
Drag & Drop
Email Alerts
Email Monitoring
Employee Self Service
Endpoint Management
Event Logs
Event Triggered Actions
For MSPs
IP Address Monitoring
IT Asset Management
IT Asset Tracking
Incident Management
Internet Usage Monitoring
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Live Chat
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Language
Network Analysis
Network Monitoring
Network Wide Management
Password Management
Patch Management
Policy Management
Predictive Analytics
Purchasing & Receiving
Real Time Monitoring
Real Time Notifications
Real-time Alerts
Release Management
Remote Access/Control
Remote Monitoring & Management
Remote Update / Installation
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Scheduling
Self Service Portal
Server Monitoring
Service Level Agreement (SLA) Management
Single Sign On
Software Management
Status Tracking
Summary Reports
Supplier Management
Task Scheduling
Third Party Integrations
Uptime Reporting
Usage Tracking/Analytics
Virtual Machine Monitoring
Vulnerability Scanning
Web Traffic Reporting
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Anti Virus
Application Management
Archiving & Retention
Asset Lifecycle Management
Asset Tracking
Audit Management
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Automatic User/Device Recognition
Bandwidth Monitoring
CPU Monitoring
Capacity Management
Categorization/Grouping
Client Management
Client Portal
Compliance Management
Compliance Tracking
Configuration Management
Content Management
Contract/License Management
Credential Management
Customer History
Customizable Branding
Customizable Reports
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Management
Deployment Management
Disaster Recovery
Distribution Management
Drag & Drop
Email Alerts
Email Monitoring
Employee Self Service
Endpoint Management
Event Logs
Event Triggered Actions
For MSPs
IP Address Monitoring
IT Asset Management
IT Asset Tracking
Incident Management
Internet Usage Monitoring
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Live Chat
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Language
Network Analysis
Network Monitoring
Network Wide Management
Password Management
Patch Management
Policy Management
Predictive Analytics
Purchasing & Receiving
Real Time Monitoring
Real Time Notifications
Real-time Alerts
Release Management
Remote Access/Control
Remote Monitoring & Management
Remote Update / Installation
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SSL Security
Scheduling
Self Service Portal
Server Monitoring
Service Level Agreement (SLA) Management
Single Sign On
Software Management
Status Tracking
Summary Reports
Supplier Management
Task Scheduling
Third Party Integrations
Uptime Reporting
Usage Tracking/Analytics
Virtual Machine Monitoring
Vulnerability Scanning
Web Traffic Reporting
Workflow Management
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Jamf Pro Feature Reviews

25 reviewers had the following to say about Jamf Pro's features:

Rick L.

I have been using Jamf for 5 year I will be a Jamf user as long a they keep paying me to be :)

2017-10-24

Pros

configuration profile DEP asset interface UX design, Cloud. Policies. Security of devices.

Cons

patch subscription. patch management vs patch reporting..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Aditya R.

JAMF review Aditya Rao

2020-08-26

Support is amazing and always helpful, They guided us on call, chat and even on remote sessions as well which is exceptional service.

Pros

User Friendly, The GUI is very nice and gives exact results, reports, we can use this for patch management system, Very good tool for centralised management and remote management.

Cons

It depends on the organisational usage, We were using BMC as the tool to control over macs which was very difficult for us to manage remotely, for patch management and remoting into systems, maintaining asset inventory and exporting the reports , which is more easier in JAMF we can run scripts policies , smart groups all these are exceptionally well developed we can do remote enrolment to manage remote machines.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chad K.

The product has gotten better but still, lacks a few key features.

2017-09-19

A bit more controll over our apple MSP environments.

Pros

Geat implementation of mac management all around.

Cons

No way to see live what is happening. Third party updates are not simple to patch without tons of configuration and changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kyle R.

Jamf provides an easy means of managing Mac machine endpoints. The ability to push policies to

2017-10-24

Learning potential integrations.

Pros

Jamf has some awesome integrations that make system endpoint management a breeze.

Cons

The UI at times can be difficult to navigate without dedicating a decent amount of time to learn the ins and outs.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Esteban V.

Jamf is a whole new world on managing Apple devices

2017-08-08

Pros

Shows status on policies and compliance when upper management is asking on the spot.

Cons

Needs improvement on documentation. For example the gotchas when installing jamf on a Windows Server.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Lance B.

Customer Support is awesome.

2017-08-03

Software deployment computer tracking and management pre deployment policy system policy (screen lock, ect) Bind to directory

Pros

The software is full of options and features but often time lacks other parts we need.

Cons

It's often time a bit comber-some to just create a software deployment policy. I wish things were a bit more streamlined than they are.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Annette L.

Pretty awesome! Tech support is awesome. The management of our devices is awesome.

2017-08-02

To be able to manage all these devices from one place. What other benefits would one want or need!

Pros

Tech Support Management abilities Functionality is easy Reporting is awesome Love the management over the Apps

Cons

I liked it better when we had our own specific tech support/account mgr. You get used to work with the same person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mathieu K.

Best Product for managing MAC

2017-10-20

Pros

With Jamf Pro, we are able to deploy, manage and control the MAC environment.

Cons

No effective built-in software patching tools Reporting function need improvement and allow customs reports V 10 need to be release

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin P.

Timesaver

2017-10-24

We were able to centrally manage our Macs and it was easy and took less time than other products

Pros

It saves so much time

Cons

I would like more management options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave T.

Great information on solution

2017-10-25

Pros

Specific policy setting capabilities.

Cons

No integration with non-iOS devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
GUNAWAN T.

re: best Apple devices management tool!

2019-03-05

I still regarded this as the best management tools for Apple devices.

Pros

- the interface are simple and powerful - easy to assign applications, policies, manage inventory and apply scripts - its documentations and tutorials are very concise and helpful

Cons

- hard to remove management profiles in batches - the patch management is not efficien and still unreliable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John W.

Have worked with JAMF Casper and now JAMF Pro since 2008.

2017-10-25

Mac and iOS management made easy.

Pros

Great reporting and automatic software install.

Cons

JAMF Now has helped with this and gets users in the door to see the benefits of this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Teddy W.

One Stop Shop for Managing all Apple based Devices

2020-09-22

Otherwise this checks all the boxes from a compliance, security, and usability perspective and we are very happy to have replaced Intune with Jamf Pro for MacOS.

Pros

Some of the more straight forward features and policies are very easy to implement for even junior admins 3.

Cons

Flushing errors can be more intuitive, they did implement auto-rerun on failed policies just recently so hopefully that improves things

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rajiv R.

I haver been managing jamf at my organization for 2 years now. I have been exposed to it for 5.

2017-10-24

Less work, less phone calls, less emails

Pros

The ease of use and the intuitive design would be the best.

Cons

The limitations in patch management options and custom reporting is harder than it needs to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt O.

We are happy with JAMF. The quality and support are great, and continues to improve over time.

2017-09-19

Inventory, policy configuration, software installation.

Pros

We like the ability to install profiles and require certain settings for security compliance purposes.

Cons

I wish the configuration profiles were more granular instead of having so many settings forced into a single policy as on or off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Adrian F.

Such a great product

2020-08-04

Pros

We have been so happy with the way it's been able to manage our systems and quickly have a place to get the reports needed.

Cons

Patch management is probably something that I would like to see done better on the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Yevgeny F.

Jamf = Love

2020-08-26

Except for some issues described above, a perfect product. a perfect product still can have bugs, but the support is great!

Pros

Central, in the cloud, management control.

Cons

I want to be able to say, to lock the access after 30min or 1h, etc, requiring to re-login to the site. 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 51-200 employees)

Easy iPad Management

2020-05-22

Easy to setup - Easy to use - Intuitive and Extremely Agile

Pros

Its Self-Service app management catalog makes it easy to install and push out apps based on users and control iOS updates remotely without having to collect and manually update managed devices. Control of the products remains within the IT department and enables high-level security settings to ensure safe usage of the device.

Cons

I love the Jamf Pro software and wish that it was a more universal device management system that went beyond just Apple products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Athena T.

Can't imagine Mac management without Jamf.

2020-08-26

It makes my job as an administrator much, much easier, and gives me the ability to provide better support to our users. The self service options are wonderful and have allowed us to steer our users toward a self-service first mentality which not only saves us time, but helps them help themselves.

Pros

Support is great, and the product works well with other third party apps and services in a lot of cases.

Cons

Patch management is also somewhat lacking and requires some manual workarounds to do properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael N.

JAMF puts the flow in device management workflows.

2020-08-04

Jamf is an indispensable tool for device management. It puts the flow in the workflow and makes large scale deployments manageable by a small staff with various skill sets.

Pros

Jamf provides me the ability to amplify my efforts of making task ready machines, where ever, and whenever needed.

Cons

I'd like a GUI option to replicate the actual device screen so I can have teachers manage devices in real-time to maximize contact time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marcus H.

Jamf Pro is invaluable to our macOS management strategy

2020-08-26

It's both a time saver, and a extra layer of confidence, while increasing our ability to secure and control computer policies.

Pros

Inventory control and reporting is fantastic.

Cons

A few minor issues around FileVault and Firewall controls, as well as a strange bug around mdmclienterror that has a few of us really perplexed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bradley G.

Easy to use and easy to find solutions with in JAMF Nation.

2017-09-19

Concise reporting. Manage large deployments of applications.

Pros

I like the fact this is a great tool to manage all of our Mac's in our enterprise and super powerful to handle mass deployments of software to the clients.

Cons

Windows with in policies do not stay collapsed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Balwinder P.

Lots of features and easy to learn

2019-08-30

Jamf makes daily tasks easy by saving my time and I do not need to individually give deep down assistance to other users all the time.

Pros

Jamf pro makes management of Macs easy and perfect.

Cons

I think the MDM in it really need some improvements. Profile creation should have more ease and the settings must have many uses here.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Medical Practice company, 501-1000 employees)

makes macos management easy

2020-08-19

We don't have a vendor neutral RMM suite so our Macs had no central config\management.

Pros

Admin side UI is easy to learn, and offers a lot of functionality for both global deployments or one-offs.

Cons

Most deployments bare rapid but there always seems to be a small percentage of devices that take a day or two to grab the changes.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven E.

JAMF PRO - You cannot manage mac's effectively any other way.

2020-08-26

Through JAMF Pro we are utilizing zero touch deployment, cross domain authentication to our fleet through Nomad Login (JAMF Connect), deployment of applications to our iOS devices utilizing Apple VPP and its integration with the JAMF Pro platform.

Pros

Getting machines up and ready is a breeze with JAMF Pro, long term management is even easier.

Cons

Over the years their menus have evolved for the better. The user interface has improved drastically. i would say as they grow, to continue to keep the product suite obtainable by educational users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more