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Transportation Management Software with Customer Database (2026)

Last updated: March 2026

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Key features of Transportation Management Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Real-Time Monitoring: Users value tracking driver locations, speed, and delays for timely updates to customers and efficient dispatching. 95% of reviewers rated this feature as important or highly important.
Dispatch Management: Reviewers emphasize ease of dispatching, tracking routes, and managing driver schedules for efficient load handling. 93% of reviewers rated this feature as important or highly important.
Shipment Tracking: Tracking shipments in real-time helps users provide accurate ETAs and reduces unnecessary communication with customers. 92% of reviewers rated this feature as important or highly important.
Delivery Tracking: Customers appreciate tracking deliveries in real-time, improving communication, and providing proof of delivery. 91% of reviewers rated this feature as important or highly important.
Billing & Invoicing: Efficient invoicing processes integrate well with accounting software, reducing manual entry and ensuring timely payments. 89% of reviewers rated this feature as important or highly important.
Order Management: Streamlined order entry, tracking, and management enable efficient handling of high volumes and enhance operational visibility. 88% of reviewers rated this feature as important or highly important.