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Apptivo
5
391
4
252
3
51
2
9
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
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Apptivo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Apptivo overview
Based on 708 verified user reviews
What is Apptivo?
Reviews for Apptivo come from a wide variety of industries, including information technology and services (6% of reviewers), financial services (6%), and construction (5%). The most frequent use case for Apptivo cited by reviewers is CRM (72% of reviewers).
What do users say about Apptivo pricing?
Most reviewers consider Apptivo to offer strong value for money, as they appreciate its affordability and extensive features at lower tiers. Some users report costs can add up for larger teams, making it less ideal for them.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Sales Management
Customer Tracking
Chat Support
Email Integration
Access and Availability
User Interface
Apptivo’s user interface
Apptivo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.3
Ease of use
4.2
Customer support
4.7
Reviews sentiment
What do users say about Apptivo?
Reviews for Apptivo come from a wide variety of industries, including information technology and services (6% of reviewers), financial services (6%), and construction (5%). The most frequent use case for Apptivo cited by reviewers is CRM (72% of reviewers).
Select to learn more
Who uses Apptivo?
Based on 708 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Apptivo's key features
Most critical features, based on insights from Apptivo users:
All Apptivo features
Features rating:
Apptivo alternatives
Apptivo pricing
Pricing plans
Pricing details:
User opinions about Apptivo price and value
Value for money rating:
To see what individual users think of Apptivo's price and value, check out the review snippets below.

Brad L.
Principal/Owner

Linda S.
Owner
Apptivo integrations (21)
Integrations rated by users
We looked at 708 user reviews to identify which products are mentioned as Apptivo integrations and how users feel about them.
Integration rating: 4.8 (9)
“drafting documents, letters and statements.”
Yu N.
Director
Integration rating: 4.4 (7)
Integration rating: 4.3 (7)
“export to Xero for accouting purpose.”
Yu N.
Director
Integration rating: 4.8 (6)
Integration rating: 4.3 (3)
Integration rating: 3.5 (3)
“we must have click to dial and we must have a cost effective phone option”
Sarah H.
Assistant manager
Apptivo customer support
What do users say about Apptivo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Apptivo customer support.
Widespread user sentiment highlights Apptivo's customer support as responsive, knowledgeable, and quick to resolve issues.
A large number of users appreciate the team's patience and willingness to guide them through setup and troubleshooting.
Frequently reported by users, support is easily accessible via multiple channels, including online chat and screen sharing.
Broad user base values the 24/7 availability and professionalism of Apptivo's support, especially during onboarding and customization.
Support options
Training options
To see what individual users say about Apptivo's customer support, check out the review snippets below.
“valuable services to include many things that I need to run my business”
Oran B.
CEO
“The ability to further customise it to our specific needs, through the support of their friendly, professional services team, guaranteed that it would tick all of our boxes.”
Heath B.
IT Manager
Apptivo FAQs
Apptivo is a sales & marketing tool which provides the tools including lead management, an opportunity pipeline with intuitive dashboards, campaign management, and flexible workflow tools including marketing automation. Everything is completely accessible from Android or iOS devices and integrated with Office365 & G Suite. The Apptivo CRM starts with a simple contact management system with slick integrations such as automated email conversation tracking, or automated call logging. The solution offers a complete set of sales tools for lead management, activity tracking, pipeline visualization, and automated workflow, as well as integrated quoting, to generate estimates from the pipeline and email professionally branded PDFs to customers. Apptivo’s apps also include integrated email marketing to launch targeted campaigns to contact lists, and track exactly who is reading & clicking on messages. Implement marketing automation to plan out detailed sequences of when the team should be following up with prospects, and when they should be received personalized automated messages. Apptivo offers much more than just a CRM. The platform includes apps that help in all areas of business such as help desk, invoicing, project management, procurement, and more. All apps are designed to resolve around the CRM, providing a complete 360° view of each customer. Apptivo allows users to define their company territories, markets, and their market segments; each of these properties can then be used to search and sort customer accounts by.
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