Authorize.Net Features

Authorize.Net

Credit card processing for small & medium business merchants

4.38/5 (121 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Authentication
Batch Processing
Billing & Invoicing
Commission Management
Compliance Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customizable Branding
Data Security
Data Storage Management
Debit/Credit Card Processing
Discount Management
Electronic Payments
Electronic Signature
Fraud Detection
Gift Card Management
Inventory Management
Invoice Management
Invoice Processing
Loyalty Program
Mobile Access
Mobile Payments
Monitoring
Multi-Currency
Multi-Location
Online Payments
Order Processing
Ordering Automation
PCI Compliance
Payment Processing
Purchasing & Receiving
Real Time Data
Recurring/Subscription Billing
Restaurant POS
Retail POS
Returns Management
Sales Reports
Subscription Management
Third Party Integrations
Transaction History
Transaction Monitoring
eCommerce Management
Learn moreCompare App
ACH Payment Processing
API
Access Controls/Permissions
Authentication
Batch Processing
Billing & Invoicing
Commission Management
Compliance Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customizable Branding
Data Security
Data Storage Management
Debit/Credit Card Processing
Discount Management
Electronic Payments
Electronic Signature
Fraud Detection
Gift Card Management
Inventory Management
Invoice Management
Invoice Processing
Loyalty Program
Mobile Access
Mobile Payments
Monitoring
Multi-Currency
Multi-Location
Online Payments
Order Processing
Ordering Automation
PCI Compliance
Payment Processing
Purchasing & Receiving
Real Time Data
Recurring/Subscription Billing
Restaurant POS
Retail POS
Returns Management
Sales Reports
Subscription Management
Third Party Integrations
Transaction History
Transaction Monitoring
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Authentication
Batch Processing
Billing & Invoicing
Commission Management
Compliance Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customizable Branding
Data Security
Data Storage Management
Debit/Credit Card Processing
Discount Management
Electronic Payments
Electronic Signature
Fraud Detection
Gift Card Management
Inventory Management
Invoice Management
Invoice Processing
Loyalty Program
Mobile Access
Mobile Payments
Monitoring
Multi-Currency
Multi-Location
Online Payments
Order Processing
Ordering Automation
PCI Compliance
Payment Processing
Purchasing & Receiving
Real Time Data
Recurring/Subscription Billing
Restaurant POS
Retail POS
Returns Management
Sales Reports
Subscription Management
Third Party Integrations
Transaction History
Transaction Monitoring
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


178 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


147 reviews

Authorize.Net Feature Reviews

25 reviewers had the following to say about Authorize.Net's features:

Laura K.

Fast & Easy Payment Gateway!

2018-10-15

Simple interface and convenient button for processing refunds.

Pros

Simple transaction search & detailed customizable reporting.

Cons

Must pull monthly statements from a separate website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Tobacco company, 1-10 employees)

No frills, easy to use payment gateway

2019-07-16

Pros

We like that the integration, management, and overall quality of the software is great!

Cons

I don't care for the password reset functionality, but customer service is helpful if you ever find yourself in a bind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Graphic Design company, myself only employees)

If I could give support more stars...

2019-12-15

When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

Pros

Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Cons

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joel U.

Company Focused Software!

2016-12-05

The integrations that we need, reports, and user-friendly services for sales are perfect for our daily income.

Pros

Integrations for customization needed for our services.

Cons

Archive dates of transactions going back later and import of data from other software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jordan F.

Great option for small businesses or even larger businesses as well

2021-07-02

Will continue to use because of the merchant account and all the online features but I would like to see some improvement in the mobile application.

Pros

Love the automated recurring billing feature as well.

Cons

The app has some work to do in order to be more useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin C.

Merchant Gateway at its best

2016-11-11

The program has awesome search features, easy to access reporting and awesome fraud protection and filters in place.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Apparel & Fashion company, 51-200 employees)

Apparel Website

2019-03-20

Overall, Auth was reliable and accurate.

Pros

High visibility into transactional activity. Reports were thorough and I relied on them for my monthly finance reports.

Cons

Not sure if this still applies, but since it's a payment processor, you still need a second system to house all the bank data (like a Heartland, etc).

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexandria C.

A Very Standard Payment Management Systems

2016-12-08

Authorize.net is one of the most commonly used payment management systems.

Rating breakdown

Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Kristi G.

fairly easy to use but could stand a few updates

2018-03-01

Pros

Easy to access reports.

Cons

I would also be nice if the batch reports showed totals so that I could more easily match to my bookkeeping software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Bryan M.

The payment gateway we've preferred for ecommerce development projects

2018-07-02

Reliable and trusted payment processing

Pros

For a complex and established ecommerce website, Authorize.net will offer the features needed and provides a trusted payment solution.

Cons

The interface, lack of reporting, and complexity in setup is an issue for us in 2018 when options like Stripe can be setup and running in a few hours vs days with Authorize.net

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenneth M.

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

2018-11-02

When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Pros

It was one of several options for donor management and processing that was compatable with our CRM.

Cons

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dayna G.

Nothing to compare it too

2020-03-06

It works for what I need it for, and is pretty easy to get the info/reports needed.

Pros

It's easy enough, it links up to the donation database we use (which is the main reason I chose it).

Cons

I'm not sure if it's coincidental or not, but a few people's cards got fraudulent notifications just after making a donation through the site.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
michael g.

I like using this application because of it's ease of use.

2018-07-03

Ease of tracking credit card transactions that were made on-line from our website. It is very simple to do refunds as well.

Pros

Documenting and printing receipts is also a great feature.

Cons

Credit card processing security is very strict. You only can do refunds that are 120 or less days old. Sometimes we have a need to go out further to refund a customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

A wonderful way to process payments

2018-04-26

Pros

It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory!

Cons

I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 201-500 employees)

easily access and apply credit card activity charges for clients

2018-02-13

Great processing of credit cards and checks.

Pros

Very user friendly on the charging of credit cards and checks. Reliable and quick to use. Daily use is excellent for these purposes

Cons

The reporting of void transactions or credit card chargebacks isn't easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin C.

A reliable payment processor

2019-01-14

Pros

- Easy account setup - Web portal with tons of tools - Comprehensive reporting tools - Entire accounting team and some customer service reps

Cons

- Searching for transactions can sometimes be finicky

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Saily E.

Authorize.net is a payment gateway which allows our school to run credit card payments securely

2017-05-20

Secure processing of credit card transactions, 2. Integration with school's website 3.

Pros

The process to set up a form is easy to complete and Authorize.net offers flexibility with the design and options to make the form eye appealing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian A.

Used them for years. Fantastic!

2018-04-14

Allows us to have solid ecommerce websites.

Pros

Used them for many years for every e-commerce website we own, which is 4.

Cons

Honestly, do not know any. It is another great software company with a product that works as promised over and over again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicholas S.

Excellent payment gateway system!

2019-03-15

Pros

We simply love the ease of use that Authorize.net provides as well as the consistent support and reliability. It has hardly ever given us any issue.

Cons

The reporting tools are sometimes difficulty or cumbersome to use but they have evolved over the years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katharine T.

Authorize.net is a good standard for authorization terminals!

2019-08-21

It allows for our business to run far more smoothly in contrast with our clunky patron CRM software. It's a solid product to use and while it has it's flaws, is nothing short of consistent. Less frills and smooth than Square but in many ways far more direct and clear.

Pros

-Allows to run reports for settled transaction, dispute declined transactions and see where fraudulent purchased might occur. - Has access to extended actions that allow us to void transactions, go into our accounts linked to the terminal and locate specific details we cannot always locate otherwise.

Cons

Have to be careful when entering data, must be exact or actions may not always be carried out clearly.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Government Administration company, 201-500 employees)

Reliable payment processing

2019-03-26

We use Authorize.net as payment processor in 3 different applications that we use to accept credit card payments. Their API is compatible with the different software and is reliable without downtime.

Pros

It is reliable and I don't know of any outages or problems processing cards or transactions. It is easy to create an account and get started.

Cons

It can be difficult to understand how to setup and use their API if you are doing your own programing and their admin website is not that easy to use when changing settings on your account.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe K.

A Bit Dated, But Functional

2021-08-19

Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Pros

Security settings are quite customizable and ease of setup is good.

Cons

The interface is a little outdated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney J.

Does what I need it to do

2017-11-16

Pros

This is the first payment gateway that I had ever used and it was very easy to learn how to search, make payments, and pull reports with no help.

Cons

However, I have had people call and ask for data in our account who were not Authorize.net representatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica L.

Authorize for Small Businesses

2019-07-23

Pros

We are very happy with the results and the filters you are able to place to control fraudulent activity.

Cons

Nothing. We have been very pleased with this software.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Glencora P.

Authorize.net is good, though data analysis is clunky

2019-02-22

Pros

I am able to make ecommerce possible through buttons, though there are limitations to the design of the button (much like PayPal), and the payment pages are straight-forward.

Cons

I do no like that payments are organized by day and you cannot research payments made according to the category of payment. The data retrieval is not user-friendly, and it means that a lot of time will be spent just researching a customer's payment details.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more