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BigCommerce Pricing

Pricing overview

Value for money rating

4.4

/5

210

Price starts from

29.95

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure.

Plus: $79.95/month
Pro: $299.95/month
Enterprise: Contact BigCommerce for pricing information.

What users say

Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

AR

Anonymous Reviewer

The entry-level plans are way worth the cost and allow many businesses at any size level to utilize BC to their advantage.
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Jake C.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's been a nice long relationship

Reviewed 2 months ago

Overall, it's been pretty smooth sailing. Customer service is ALWAYS there and trying to help the best they can. They never leave me in the dark. Way easier and faster site than dealing with Magento.

Pros

I have used Bigcommerce for over 8 years. Overall, I think it works better and at a more reasonable cost than other related platforms.

Cons

I have 1k parent skus with 11k child skus. It will not import my large spreadsheet. So if there is a major price change from my brands, it's impossible to import my vendor's .csv or excel sheet. We have to update each regular price and sale price one by one. Takes way too much time to permanantly discount items / sales too.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Good Until You Need To Integrate It With Other Software

Reviewed a month ago

Overall, I like BigCommerce's eCommerce software, however I don't think it's for anyone that had a psychical store trying to start out online. If you are selling online only, it could be a good option.

Pros

Overall, for just only eCommerce, BigCommerce is great, and I have been using it for 10 years now. It is easy to use and customize, and has lots of great features (however you do have to pay for higher end features). No percentage fee is nice for smaller stores, but once you get to a certain scale, others offer no percentage as well with way more features.

Cons

The worst part about BigCommerce is their ability to integrate with outside software. Many small eCommerce stores are based out of a physical retail store, and there is NO easy, cheap, or even good way to integrate your in-store inventory with your BigCommerce inventory. For instance, if you use the popular Square POS in your retail shop, you have to pay an expensive 3rd party software for a janky, somewhat working system to that keeps your online inventory in sync with Square, so when you sell something in the store, it removes that stock online. BigCommerce refuses to take this issue seriously, which is unfortunate because I can't recommend it to anyone that has a physical retail store and wants to keep live inventory online.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Bigcommerce Review

Reviewed 3 years ago

My overall experience with Bigcommerce is undoubtedly excellent. It would have been better if they considered to lower the price of this mesmerising software.

Pros

I loved the fact that I could easily build my site the way I want without coding a single line. It's easy for beginners to start designing your first e-commerce site even if you don't know how to build sites

Cons

I worst thing about this is I think it's overpriced. For the price it doesn't have that much features. The overall value doesn't match with the pricing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent B2B Ecommerce platform

Reviewed 22 days ago
Pros

-Very easy to use eCommerce platform with easy to integrate with other third-party platforms. -Great customer support and service -Excellent for building and designing pages/website -Great for orders management - I love how easy it is to import and export the data easily -Great selection of themes available to use -Great for reporting and dashboarding -great out-of-box features and personalization -Adding new products and editing them is very straightforward -Affordable as compared to competitors

Cons

-Although the platform itself is affordable other plugins do increase the price of overall use -Platform keeps having bugs every now and then - so do the plugins -Does require basic coding knowledge for some of the customization -The templates available are hard to edit

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Is BigCommerce your best option?

Reviewed 2 months ago

It offers interesting functions and I have found it useful for web site design. I think that it is an expensive software compared to others and that you can find the functions it offers at a lower price.

Pros

I like its variety of spaces to manage a business and that it has the intention that everything can be done from the same app because it seems to be focused on companies that want to create a site to grow. Shipments are customized and its tax system offers great flexibility. It has interesting marketing tools and offers good search engine optimization. I also like that the payment type is customizable and has an interface that can be easily used

Cons

Their prices are increasing significantly compared to the competition. Do not listen to recommendations to add new and improved features. Is focused primarily on the U.S. market, leaving aside the rest of the world that is interested in its services.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great e-commmerce platform if you can't afford custom designs but have a large inventory of products

Reviewed 2 years ago

The company I worked for had a B2B e-commerce website, but wanted to start a second e-commerce site that was more B2C focused since the clientele had different needs, and the B2B site was not set up to accommodate all the new B2C business. We were able to set it up quickly and provide accurate shipping costs and product option costs.

Pros

I loved the versatility available for building product pages, being able to set it up so pricing adjusts automatically for different product options, and the import/export functions to update large inventories via Excel documents instead of manually editing within the web app.

Cons

Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc. Their customer service is great though, so if you're confused about a setting you can call and talk to someone very quickly. I rarely ever waited more than 5 minutes to talk to a rep.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Easy to use but they didn't have my back

Reviewed a year ago

At first it was great, but as they got bigger they didn't seem to value my business the same way and forced me to pay almost 3 times what I had agreed to. I was happy to switch to a competitor when I did.

Pros

I liked that it was very easy to figure out. It was updated regularly and laid out nicely. I built my first e-commerce store on my own using this software.

Cons

I kept hitting walls with what I wanted to do. Some of the features were limiting like "Options" and I kept hoping they would improved them. They also made a change to their pricing structure and took away Customer Groups on the plan I was on. It was $29/mo and then all of a sudden it was $79/mo. I wish they grandfathered me in. When I called to complain or work something out, they had a take it or leave it attitude... so I left it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ecommerce Platform with Great Customer Service

Reviewed 2 years ago

In general, I am very satisfied with the product. It serves its purpose for a reliable and easy to set up ecommerce platform with lowmaintenance cost.

Pros

Although the platform offers a lot of features for an ecommerce business to be able to run daily operations and analyze data, my favourite part by far is the fact that it has a great customer service. Every time when there is an issue with the website or we have questions, we can chat with a representative from Bigcommerce. Their customer service is very reliable and knowledgeable. No waiting on the phone, no back and fort transferring between reps. Technical support is right there for you.

Cons

I wish there were more applications that can be easily integrated. Compared to Shopify, Bigcommerce doesn't offer as vast variety of options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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BigCommerce Review

Reviewed 2 years ago

It works, and we need the software as we couldn't integrate two Shopify stores into our ERP. I hope we can expect BigCommerce to keep adding features because they really do have a lot of catching up to do.

Pros

We stated using BigCommerce as the software behind our new website redesign. We like the ease of setting up the products, product customization and the large pool of experienced companies that design BigCommerce storefronts. It was easy to get setup and our new website was running in about 6 months.

Cons

The order management system they have in place is just not good. You cannot edit orders. Which customers expect us to be able to do. If a customer wants to add an item you can add the item, but you cannot charge the customer for the additional item within BigCommerce software. Same goes with removing items from orders. If you remove an item from an order it does not give you an option to refund the...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bigcommerce good for e-commerce store

Reviewed 3 years ago

we have been using bigcommerce for about 2 years in our ecommerce website, we used before woocomerce which requires more programming knowledge and it is more time consuming, since we moved to bigcommerce, we noticed a huge difference in the speed of the website, with bigcommerce and basic knowledge of HTML you can accomplish a lot of goals and modifications of the templates, but if you don't have...

Pros

-Very reliable -Speed Website -Friendly user -able to sync to 3rd parties app -good pricing -simply to use

Cons

-lack of templates options -lack of options that other competitors have -freedom to personalized the website, most of the stuff is better to use the template -limited on options to add videos or other links options type of fonts styles animations like other competitors

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BigCommerce is a great online store solution.

Reviewed a year ago

We have used BigCommerce for over 6 years, and it has proved to be a fantastic online store solution, offering a simple interface, every feature you need, ease of payment for customers, and simple integration.

Pros

Order management is the strongest point of BigCommerce, and that is exactly what you want from an online store. Integration is simple and accurate, reporting and analytics are comprehensive, and the scalable pricing structure is the cherry on top. An excellent product.

Cons

I really don't have any complaints about BigCommerce. Oh wait, I thought of one - Stop asking me to change my password every 3 months - it's annoying !

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best online platform for start-ups and beginners to innovate business.

Reviewed a year ago

This platform helps in starting a new business for starters. The user interface is user friendly in which the products can be built easily with great security. The support in this Application is very helpful in expanding the products over the globe.

Pros

The feature available in this application helps to learn about the current market and help us to build the dedicated products. The marketing of our products online through different applications like Instagram helps in a major Part. The user interface and Mobile user friendly is very helpful. The detailed marketing helps in developing the business overall the globe.

Cons

The themes while building the platform is quite expensive and editing feature can be added which helps in major role. The interface can be improved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Big Commerce is our go to platform when developing e-commerce websites for clients.

Reviewed 7 months ago

Excellent. There are a few things that make it harder to sell to clients, but overall, it is an amazing platform and they are constantly trying to make it better.

Pros

Ease of use, customization and reliability. We develop custom Big Commerce e-commerce websites on a regular basis and this is our preferred platform.

Cons

Monthly price is based on trailing 12 months of sales. I understand why it is this way, but for clients with higher priced products, they quickly exceed the maximums. Big Commerce competitors do not have the same business / pricing model which makes it a little harder to sell to potential clients because of this pricing strategy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very good and reasonably priced

Reviewed 3 years ago

Very good site builder and systems. I woudln't go back to hosting our own site as you can get everything you want for a better price and with great support.

Pros

Bigcommerce is a very good alternative to building your website, in fact probably better. It has a lot of features and different pricing bands which compared to other systems are a lot more fairer. Can integrate with a lot of multi-channel providers or integrate services into as well as specifically designed apps for you website.

Cons

Can be hard to change the template yourself to make it different other than purchasing different templates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great platform to built your own website

Reviewed 3 years ago

Bigcommerce is a good platform to built websites. It offers separate plans with very different features so it allows you to find what works for you.

Pros

Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce. We have adopted this solution for a couple of our clients. The main features we have encountered so far are:Very easy to set up and to use. The dashboard is very easy to understand so people with little knowledge on the backend can work with it without difficulties.There are no limits on the products you can list on the online store so it works well for business for multiple skus.When building the online store, you have multiple templates to choose from and many options as different payment getaways in order to personalize your online store.The standard plan is ok and comes with nice features as the giftcard options

Cons

The main con is that the plan prices are slightly higher than similar tools. There are some features that might worth the cost but when considering options check if they might be useful for your business, otherwise a cheaper alternative might be a better option Templates are ok, but just a few ones are for free. 

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Big Commerce Review

Reviewed 4 years ago

We realized we needed a larger, more stable platform for our 110,000+ customers and Big C was a perfect fit for our company.

Pros

The Big Commerce platform is very easy to use and set up for your website. Very simple to set up shipping values and even payment systems. There is an app store within the back end that is FULL of additions you can add to your store. We use about 9 apps that range from SEO to live visitors on the website and analytics of where they are from and what pages / products they are looking at. I highly recommend Big Commerce mostly because of the ease of use and the 24/7 customer phone support you receive. Anytime I have had an issue or couldn't figure something out, I called them and they answered the question normally within 5 minutes.

Cons

The only con I have is the price may be a little high compared to other ecommerce platforms, but you get what you pay for and this is the best platform with ZERO down time and best support we have ever had in operating our business for the past 12 years.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Some Ups and Downs, but I'm a Loyal User All the Same

Reviewed 3 years ago

I signed up when they were fairly new to the market, and have seen the company change hands, grow, and make changes to the product. It's not been a perfect experience, but I've never really considered changing platforms because of any issues I've had. At the end of the day, BigCommerce lets me run my site without having to think too much about the web-side of things.

Pros

I love the general ease of use on the front end, while having a massive amount of control on the back end. Pricing has gone up over the years, but has always been fair in my opinion. With BigCommerce, I was able to single handedly set up my own online shop, add products, design the site based on their templates, and then stop back and focus on the day-to-day tasks of running a business.

Cons

Their inability to have a robust iPhone app or even a truly useable mobile admin site is inexcusable in 2019. Customer service is usually good, but I've also had some fairly rough experiences.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An excellent hosting e-commerce platform with almost all enterprise features

Reviewed 3 years ago

We have migrated our Magento 1 site to BigCommerce after ongoing frustration with Magento 2.3 extension quality and caching issues. We've achieved a lot in a 2 week period and launched in a month.

Pros

The stability of it is great. The admin UI is very easy to use and intuitive. It has advanced pricing controls and other B2B features. The templates are great and we really saved a lot of time with a customization. If you have strong e-commerce skills in house, I honestly believe you can be live in a month or two. We found ourselves solving lots of problems that we'd normally require a developer for. It's very robust if you can stay on its rails. There are a lot of plug-ins, although some are expensive with monthly subscriptions.

Cons

The standard shipping features are very lacking and basic, and the solution is to use a plug-in. Although a free account with the plug-in is provided, it's inadequate and a subscription ended up costing us hundreds of dollars a month. The shipping system is even inadequate for basic stores. It's also lacking some functionality like product priority within categories, and limits faceted filters to 12...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good option for small businesses

Reviewed 4 years ago
Pros

Big Commerce in general is very easy to use. The ecommerce site that we set up looks lovely, and seems to work most of the time. Looks professional and syncs well with paypal to process payment.

Cons

There have been a few times that our site went down for unexplained reasons. Luckily customers have let us know and it was resolved quickly once we reached out to bigcommerce, but it is disconcerting that it went down in the first place. One time all of our products just disappeared. BigCommerce support was able to find them and re-establish all, but still not sure why that happened. This software seems expensive for a small business with a small budget, and then to have issues like this. They did not offer a refund or anything, and we have no way of knowing how long our site was down for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An advanced stores best friend

Reviewed a year ago

Overall, our experience has been great. This platform has housed us over the past few years and has adapted with us as our business has grown.

Pros

This software offers a lot more customization than its competitors. For a small shop, other programs may be enough but we personally deal with high order volumes and different tiers of customers at different price groups. Big-commerce allows us to keep these groups separate while still maintaining the same level of customer satisfaction across the board.

Cons

The product still lacks a few customization options. This has limited us to differents sale types. We can understand when dealing with 1000's products and multiple customer groups, this could be difficult, but its something we would like to see in the future.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Its great website platform for the mid size companies

Reviewed 3 months ago

1- It provides more customization opportunity in comparison with the prebuilt website platforms 2- Multi-warehouse functionality is better 3 - Integration with the custom made warehouse management system is better 4- You can add almost unlimited product variants

Pros

With this website we able to integrate multi-store inventories and track the sales

Cons

If we able to minimize the price or have at least 10% discount it would be better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A Poor Man's Shopify Plus---Easier to Use/Maintain than Magento But Lagging Behind Shopify

Reviewed 4 years ago

We moved from Magneto Go, to Magento CE, and then to Bigcommerce over the course of several years in business. Moving from Magento, Bigcommerce was an obvious and needed upgrade for us. Our store was more reliable, and significantly easier to manage day to day. A lot of things that had kept me up as a sysadmin were no longer an issue and we saw very little loss in functionality all things considered. We used Bigcommerce for roughly a year and a half, leaving the platform entirely in early 2018 for Shopify Plus. In terms of the software itself, I do not regret this transition at all. If you can afford Plus I would advise you to go for it. The product is more mature than it was even a year ago, and is now a clear industry leader over Bigcommerce, OpenCart, Magento etc.

Pros

Cloud based, more-reliable-than-magento hosting, decent discount rules engine, compatible with most major "Shipping Manager" softwares like Shipstation etc No overly-restrictive terms of use, suitable platform for sellers of "high-risk" items. Better than Magneto in practice for 85% of small to medium businesses.

Cons

Poor optimization for speed, poor user-facing checkout experience, tepid app ecosystem, objectively inferior automation and reporting tools, admin UI is clunky, customization of themes is difficult and costly, new features/product launches are paywalled and often incomplete, didn't stop billing us when we canceled service to switch to Shopify, experienced a glitch which inexplicably hid paid orders... Out...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great platform to start a multi channels e-commerce business

Reviewed 2 months ago

BigCommerce was our first e-commerce platform, it allowed us to easily sell on Amazon & eBay through their partner Codisto. It's a great start for any small business that is looking for an affordable multi channel solution

Pros

The price is really attractive and the fact that you'll receive a version of Codisto (multichannel integration tool) for free is quite pleasant when you are starting a new venture. I would advise anyone to give them a chance

Cons

Monthly fee on paid theme, you can always purchase a theme outside of their store but you won't get support on that. Maybe a one time payment is better for the customer in the long run

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Small Commerce

Reviewed 3 years ago

BigCommerce has allowed us to have an online store, but the manual processes related to it make the cost of having the site higher than expected. Simple things like a minimum order have to be coded in. If you are a midsize company, you might want to consider another platform.

Pros

Ability to have an online presence cheaply and easily.

Cons

Big Commerce doesn't allow for (and isn't even familiar with) level 3 processing for credit cards. The site also does not have a setting to establish the minimum amount of an order. Editing information about products is cumbersome; unless you are willing to export the entire contents of the site and feel comfortable importing it without problems.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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An elegant platform, just lacking some features found elsewhere.

Reviewed 3 years ago
Pros

Beautiful and modern themes allow you to easily make a website that will attract customers into your online store or blog. There are numerous customization options, such as embedding another website's video, photo, blog post, etc. You can customize nearly any aspect of the website, like background, font, color, and the like. Making a store is simple as well, and they only charge a flat fee, so adding additional options is easy and doesn't cost anything extra, which isn't the case with some comparable competitors.

Cons

While the themes themselves are quite customizable, there is a very limited quantity of different themes to choose from in the first place (before you start customizing them), which leads each customization of a specific theme to end up looking and feeling somewhat similar. So, if too many people use a certain theme, it could end up becoming recognizable and seeming like a website version of a "stock photo". Fleshed out websites fully loaded with features and add-ons can be slow to load and have longer response times.