Starting from: $29.95/month
Pricing model: Subscription
Free Trial: Available
Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure.
Plus: $79.95/month
Pro: $249.95/month
Enterprise: Contact BigCommerce for pricing information.
25 reviewers had the following to say about BigCommerce's pricing:
Pros
Packed full of features and integrated plugins and apps with no expert knowledge required. It is cheaper than Shopify and has everything you need to implement a successful eCommerce business.
Cons
Still more expensive than regular hosting but with all the bells and whistles it is actually a good value, especially for someone without website knowledge.
Rating breakdown
BigCommerce has allowed us to have an online store, but the manual processes related to it make the cost of having the site higher than expected. Simple things like a minimum order have to be coded in. If you are a midsize company, you might want to consider another platform.
Pros
Ability to have an online presence cheaply and easily.
Cons
Big Commerce doesn't allow for (and isn't even familiar with) level 3 processing for credit cards. The site also does not have a setting to establish the minimum amount of an order. Editing information about products is cumbersome; unless you are willing to export the entire contents of the site and feel comfortable importing it without problems.
Rating breakdown
Likelihood to recommend: 7/10
It's just ok I have a simple store. My issue with BG is all of the "have our design partners" design your site promo. And their design partners design skills in my opinion are mediocre. I designed my site and took days to figure out their coding file systems and to decipher their %global% meanings to finally get the look I want of my site and it's a simple design but professional. You can't even ask them a question on changing a color unless some design partner comes in the thread promoting. And the reps tell you "we can't answer that" and I just had a simple color change question (wanted to change a thumbnail color of 1 item only, the way the css files are it would've changed everything)! It's easy to use in a way BUT again they have all of these %global% jargon that you have to decode. I program and design and I had another designer try to help me he gave up and he designed big time sites.
Pros
It's cheap.
Cons
Read the first section. You can't edit the mobile site design. You can finally edit the email templates but again it's in the %global% jargon only way to see the email look is to do a test account = time wasting.
Rating breakdown
My overall experience with Bigcommerce is undoubtedly excellent. It would have been better if they considered to lower the price of this mesmerising software.
Pros
I loved the fact that I could easily build my site the way I want without coding a single line. It's easy for beginners to start designing your first e-commerce site even if you don't know how to build sites
Cons
I worst thing about this is I think it's overpriced. For the price it doesn't have that much features. The overall value doesn't match with the pricing
Rating breakdown
Likelihood to recommend: 7/10
Bigcommerce is a good platform to built websites. It offers separate plans with very different features so it allows you to find what works for you.
Pros
Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce. We have adopted this solution for a couple of our clients. The main features we have encountered so far are:Very easy to set up and to use. The dashboard is very easy to understand so people with little knowledge on the backend can work with it without difficulties.There are no limits on the products you can list on the online store so it works well for business for multiple skus.When building the online store, you have multiple templates to choose from and many options as different payment getaways in order to personalize your online store.The standard plan is ok and comes with nice features as the giftcard options
Cons
The main con is that the plan prices are slightly higher than similar tools. There are some features that might worth the cost but when considering options check if they might be useful for your business, otherwise a cheaper alternative might be a better option
Templates are ok, but just a few ones are for free.
Rating breakdown
Likelihood to recommend: 9/10
I used Big Commerce for about 3 years and it did a lot of things very well and let you customize it however you wanted. A few things here and there were a little buggy like having to put free shipping on a digital product, but it was clearly tailored for product sales so that was our own fault. We wished there was a way to change that but it isn't available at the moment. When we signed up the product was incredibly cheap, to run a store that did $180k in sales/month. This past summer they raised our rate significantly but it still is a good deal. If you are a low volume high price store the pricing is bad but if you are selling a lot of under $200 items I can see their pricing model costing a lot of money to run each month.
Rating breakdown
Pros
Great price for the product, easy to configure, lots of seo integration and cart recovery isn’t an additional cost
Cons
Adding products is so time consuming. The templates aren’t as pretty and clean as other shopping carts, but it gets the job done
Rating breakdown
Likelihood to recommend: 10/10
Affordable multi-channel listing product.
Pros
We started using this software to do multi-channel listing on our own website and on ebay. It was fairly easy to setup, and the customer service was excellent. Some good basic free templates. The more custom templates are not badly priced either. Order management was easy.
Cons
It was a bit tricky to get it to sync with ebay, and there was a little bit of a lack of features. All the listings always go up as a Good Till Canceled, where it would be nice to chose between GTC and 30 day listings.
The title for each item has to be different, and with what we sell a lot of items are substantially similar enough to have the same title. Had to put the SKU in the title to overcome this which I am not crazy about.
Rating breakdown
Likelihood to recommend: 5/10
We use BigCommerce to reach new customers in a public climate. It helps us to grandstand our products effectively and successfully. Its surely a better option than Shopify.
Pros
To set up online stores that aren't hosted by us, we had a few options to choose from. Bigcommerce turned out to be a perfect solution:
- Scalable as much as you need.
- Its a hosted solution, so no worries about server maintenance and technical costs.
- Most plans offer multiple payment options with no transaction fees whatsoever.
- Has a lot of free templates to choose from.
- CMS and SEO features fully integrated with it.
- Discounts and other marketing features.
- Unlimited digital or physical products.
- Drag and Drop builder.
Cons
- New themes are pretty expensive to buy.
- The cheapest plan has transaction fees.
- Not the most user friendly design capabilities.
- Terminology is little difficult for beginners and there is a learning curve.
Rating breakdown
Likelihood to recommend: 9/10
Pros
I liked the price and overall template model, it lent well to my retail business
Cons
I used this 6 years ago, so I’m sure the product has improved but at the time it was a very chunky user experience
Rating breakdown
Likelihood to recommend: 10/10
Pros
Easy to get up and running. Features are some of the best offered in this class. Pricing doesn't take a cut off of sales.
Cons
Many advanced features lacking or cost extra, like filtered search and navigation. Bugs are fixed and new features are added based on number of requests as opposed to the severity or need of the fix or feature. As a result, some bugs can persist for years if only a few people have reported them. No release notes or detailed info on updates. Overall it seems the company is still run more like a startup as instead of an established company that's accountable to their customers. Seems they focus more on doing things that get them headlines, marketing material, and talking points instead of what most meets their customer's needs. They can be quite tonedeaf when it comes to understanding the way retail works and what the needs of small businesses really are. It's quite a shame as there is a lot of potential. The only reason I stay is because either the better platforms are unaffordable (Magento, Demandware, Netsuite, Miva, etc) or the ones comparable in price lack essential features or have their own problems that I can't workaround (Shopify, Volusion, etc.) So I'm stuck until we grow more. Don't get me wrong, they have improved greatly in the 6 years I've been with them, but they have a long way to go.
Rating breakdown
Likelihood to recommend: 4/10
Pros
BigCommerce may at first feel like a splurge with its price, but it backs quite a punch with all that the software can offer. It offers some of the best web integrations that I have seen, and makes it incredibly seamless to create a website and manage orders, shipments, and customer profiles and communication. It's well-worth the sticker price! Customer service is also top-notch and quick to answer questions or problems.
Cons
The price is higher than a lot of comparable software systems, which can be a drawback, but it is worth building the price into the system.
Rating breakdown
Likelihood to recommend: 9/10
Pros
It is user friendly and has lots of templates to choose from.
Cons
It is little too over-priced for small business.
Rating breakdown
Likelihood to recommend: 9/10
we have been using bigcommerce for about 2 years in our ecommerce website, we used before woocomerce which requires more programming knowledge and it is more time consuming, since we moved to bigcommerce, we noticed a huge difference in the speed of the website, with bigcommerce and basic knowledge of HTML you can accomplish a lot of goals and modifications of the templates, but if you don't have any website programming knowledge you can still have your decent website, the package that bigcommerce include with their pricing you have enough tools to start runing your business without investing too much time. we save a lot of time with bigcommerce , uploading the products through CSV files and then we can export back all the info from bigcommerce to others marketplaces like eBay or Amazon, we recommend bigcommerce if you don't want to spend too much money but at the same time you would like to have a decent website, we just recommend to bigcommerce add more features to customize the website, like make more dynamic like other competitors can offer like Wix, and also offer more different templates, animations, etc , with more professional look, they haven't updated the templates a long time ago, just basic updates thank you
Pros
-Very reliable
-Speed Website
-Friendly user
-able to sync to 3rd parties app
-good pricing
-simply to use
Cons
-lack of templates options
-lack of options that other competitors have
-freedom to personalized the website, most of the stuff is better to use the template
-limited on options to add videos or other links options type of fonts styles animations like other competitors
Rating breakdown
Likelihood to recommend: 9/10
Pros
Great intergrations like the same day express postage with Zoom2U. Great pricing better than other platforms. Great online portal.
Cons
Themes weren't as good as it's competitors. Its like they don't care about modern websites. Didn't have Apple Pay for Web which customers wanted. Switched to Shopify
Rating breakdown
Benefits include ease of use.
Pros
For a beginner, it is user friendly and prices reasonably. It is easy to list items for the most part.
Cons
The only thing I would say is a little more cumbersome, is when listing variations. It has a few too many steps involved.
Rating breakdown
Likelihood to recommend: 9/10
We have migrated our Magento 1 site to BigCommerce after ongoing frustration with Magento 2.3 extension quality and caching issues. We've achieved a lot in a 2 week period and launched in a month.
Pros
The stability of it is great. The admin UI is very easy to use and intuitive. It has advanced pricing controls and other B2B features. The templates are great and we really saved a lot of time with a customization. If you have strong e-commerce skills in house, I honestly believe you can be live in a month or two. We found ourselves solving lots of problems that we'd normally require a developer for. It's very robust if you can stay on its rails. There are a lot of plug-ins, although some are expensive with monthly subscriptions.
Cons
The standard shipping features are very lacking and basic, and the solution is to use a plug-in. Although a free account with the plug-in is provided, it's inadequate and a subscription ended up costing us hundreds of dollars a month. The shipping system is even inadequate for basic stores. It's also lacking some functionality like product priority within categories, and limits faceted filters to 12 which required us to re-jig a bit of stuff and remove some filters. So the merchandising can be limiting at times. We could also do with native support for SVG images, and a static block CMS.
Support is slow and you can be waiting 2 days for a reply. So although it is easy to use, if you do hit a wall, you need to wait a while for support. However, even with these caveats, we still found it to be a better solution to what we were using.
Rating breakdown
Likelihood to recommend: 10/10
Excellent ecommerce. Possibly the best I've ever experienced, but that's hard to claim as everyone has different needs, but Bigcommerce certainly works extremely well for us. The entry-level plans are way worth the cost and allow many businesses at any size level to utilize BC to their advantage
Pros
-Price for what you get is outstanding
-Entry-level features aren't barebones like you might see w/ other alternatives
-Excellent customer support staff - helpful, timely, & efficient
-Ease of use is great, makes it easier for us to onboard new employees, which is always great
-The developer community is something nice to tap into as well as contribute to
-Stock templates are excellent
-Very reliable platoform
Cons
This isn't an issue for us, because we have a few dev's on hand, but you really might want to have a developer if you're going to use Bigcommerce AND you want a fully-customized website. Keep in mind if this is something in your needs.
Rating breakdown
Likelihood to recommend: 10/10
Overall they are a great choice as long as you stay under that threshold on sales so you dont get charged triple the price.
Pros
Easy to use, good options, Support is always amazing and there to help you
Cons
once you hit a sales threshold the price per month triples, not good for us small businesses
Rating breakdown
Likelihood to recommend: 8/10
I had access to customer service whenever I needed it and customer service was knowledgeable and helpful.
Pros
Our products all have length options, price options, etc. I liked that I could create one option set - for example, I could set all of the lengths we had and the price increase for each length- and then apply that to multiple products as opposed to having to go into each individual product and creating options. It sped up the process of setting up our shopping cart.
Cons
There was nothing I did not like about this software.
Rating breakdown
Likelihood to recommend: 10/10
Ability to bring my brick and mortar business online and start gaining sales through other outlets and online.
Pros
The price point is decent for what it is. Has all the tools needed to bring my products online and to then be able to ship nation wide.
Cons
The interface is not very easy to navigate. I don't think much UI / UX testing was done when this was built out. Needs to be improved to continue to grow and compete with Shopify.
Rating breakdown
Likelihood to recommend: 8/10
Pros
The technical support has been terrific for the few issues we have encountered. The user interface is simple to learn, yet provides sufficient depth.
Cons
The price is by far the least attractive aspect to Bigcommerce, especially for a small business like we have.
Rating breakdown
Very good site builder and systems. I woudln't go back to hosting our own site as you can get everything you want for a better price and with great support.
Pros
Bigcommerce is a very good alternative to building your website, in fact probably better. It has a lot of features and different pricing bands which compared to other systems are a lot more fairer. Can integrate with a lot of multi-channel providers or integrate services into as well as specifically designed apps for you website.
Cons
Can be hard to change the template yourself to make it different other than purchasing different templates.
Rating breakdown
Likelihood to recommend: 9/10
I love it. It offers additional features like my online store's SEO, drop shipping, etc.
Pros
Love the templates available for my store and customization options.
Cons
Price difference between the level of subscriptions can be a little high. Some basic features fall into a higher subscription.
Rating breakdown
Likelihood to recommend: 7/10
Pros
It is a professional looking platform, with a lots of features packed in this software, just install it and you are ready for a big fight.
Customer Support is available 24/7 on phone or email, as you can receive a quick helping hand at every hour on every timezone.
It does not have a big following but has top knotch stores with impressive sales.
Cons
It has only a few free templates, and the prices for the premium are a bit high compared to other platforms.
Rating breakdown
Likelihood to recommend: 9/10
