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commercetools
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Headless commerce platform for custom digital experiences
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commercetools - 2026 Pricing, Features, Reviews & Alternatives


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commercetools overview
What is commercetools?
commercetools is a headless commerce platform designed to help businesses in automotive, electronics, retail, telecommunications, entertainment, travel, and other verticals create and deploy interactive shopping experiences for customers across all digital touchpoints. Businesses can utilize API services to engage and retain buyers through voice assistants, social channels, webshops, AR/VR applications, and more.
commercetools' Merchant Center provides businesses with a control panel to manage and optimize retail processes such as batch processing, product information management (PIM), customer communications, online ordering, and more. Sales representatives can use an in-store module to track inventory, numbers of orders, customer history, recommendations, and membership accounts across physical stores on a centralized dashboard. The platform allows brands to create native mobile and progressive web apps (PWAs) and extend outreach through the internet of things (IoT) such as smart home applications, connected car sensors, and more.
Administrators can build-out digital marketplaces and improve customers’ purchasing experiences through integrations with third-party applications including Adyen, Akeneo, Algolia, Amplience, Avalara, Bloomreach, Constructor, Contentful, Contentstack, Frontastic, Talon.One, Worldpay and many more. commercetools allows developers to build an API extension, configure product models, types, or attributes, and grant limited access across applications according to individual requirements.
Key benefits of using commercetools
Starting price
Alternatives
with better value for money
commercetools’s user interface
commercetools reviews
Overall rating
4.7
/5
17
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.53/10
5
4
3
2
1
12
4
1
0
0
Michael M.
Head of E-Commerce
Verified reviewer
Anonymity request
Verified reviewer
Anonymity request
Renick J.
Application Manager
Francisco M.
Platform Technology Manager
Thomas A.
Teamleader Application and Data
Who uses commercetools?
Based on 17 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
commercetools's key features
Most critical features, based on insights from commercetools users:
All commercetools features
Features rating:
commercetools alternatives
commercetools pricing
Value for money rating:
Starting from
No pricing info
User opinions about commercetools price and value
Value for money rating:
To see what individual users think of commercetools's price and value, check out the review snippets below.
Michael M.
Head of E-Commerce
Verified reviewer
Anonymity request
commercetools integrations (49)
Integrations rated by users
We looked at 17 user reviews to identify which products are mentioned as commercetools integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
commercetools support options
Typical customers
Platforms supported
Support options
Training options
commercetools FAQs
commercetools has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of commercetools?
commercetools has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. Does commercetools offer an API?
Yes, commercetools has an API available for use.
Q. What other apps does commercetools integrate with?
commercetools integrates with the following applications:
Adyen, PayPal, Avalara, Talon.One, Vertex, Contentful, Sift
Q. What level of support does commercetools offer?
commercetools offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk




























