Fulcrumapp.com Reviews

Flexible platform. The software fully supports customers bringing their own opinions to the table to get work done their way.

Mobile app can be buggy at times (very rarely though).

Thanks so much for your review of Fulcrum! We're so glad our app could help you grow your business!

I love that everything is right at my fingertips in one place. No need to make sure I've printed off enough datasheets and safety forms, or brought enough pencils! Especially since I've been working from home and don't have easy access to a printer. I like that you can flag your favourite/most-used apps for ease of navigation, and I really like the auto-fill feature where things like project names,...

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One thing I feel could be improved would be the format of the output data. Data can be downloaded and opened in Microsoft Excel, but depending on how many 'levels' of data you have, you'll have multiple tabs in your spreadsheet, which may be difficult to interpret at times, as they are linked by a long string of letters/numbers based on a parent-child relationship. You can get around this by including...

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Addable for general use ...........................................

Not been able to set up short cut menus to repopulate areas that are consistently being used e.g clean patch paint all previously painted area when doing a condition assessment of room with a building

In combination with a GPS receiver, the Fulcrum software allows me to capture data in the field using unique data point identifiers, including latitude and longitude. I have thirty or so separate apps within the software that I use for collecting natural history data at client and county levels. The available data fields allow me tremendous flexibility in choosing the types of categories (single-choice, multiple-choice), organization into sections, creation and import of choice lists (in some cases, of several thousand plant species or several hundred county street names), and data export into multiple GIS-friendly database files. I am impressed with it. There are some functions I have not used, such as multiple-member apps and sharing levels.

Unlike competitor software, it does not allow use of paths or polygons. Usually, I use discrete data points or paths; for the latter, it is necessary to have direction-of-travel and side-of-road fields that require extra time in the field. In the fields that use choice lists, I often use an "Other" field that allows input that does not exist in the list, but modification of the data field - especially unchecking another list element - results in loss of any entry in the Other field. There should be a means for retaining this information despite other changes in the field, and "Other" should open for additional information without deleting existing contents.

There are so much possibilities to develop yourself a high quality product, for you or for your customers! Intuitive but complete, that's what I was looking for to keep leading my project.

-poor on cartographic capacities (no lines, and polygons), no label -not builded as dynamic relationnal database (so it means that you have to build complexe solutions or pay additionnal services to automate updating processes from table(app) to others.

- Collates record contents into one PDF (including image) for archiving. - Can import and export to a variety of useful formats, which serve my various needs. Ex. PDF of records for dissemination of results, CSV of app record contents for easy backup. - Output as KML for others in org who may want to see progress, but need not have a license. - Works out of cell range - Version management issue no longer exists. - Allows geographically dispersed staff to work together without need for increased direct communication (emails/calls).

User management. For our purposes, we need to add users and remove users on a regular basis as the instruments the project tracks migrates around our country. Not a massive issue, but for our application, it would be simpler for us to have space for 10 users at a time, regardless of who they are.

What I like the most about Fulcrum is the ease of use while navigating around the app on mobile devices, no matter the OS of the device (i.e. iOS or Android) the Fulcrum application works great. I love having the ability to only have to use my tablet or my phone while completing field work and filling out field reports and then uploading them to the cloud. It's much better than having to keep track of everything with pen and paper.

I do not like Fulcrum when it comes to uploading media (i.e. Photos, etc.) to reports. Only limiting the user to select and upload one (1) photo at a time to the reports is beyond mildly frustrating. If I could select multiple photos at once from my mobile device's photo gallery and upload them all at the same time in one swoop, that would be FANTASTIC. But until that happens, I'm just going to have to get over it and deal with my frustrations. Otherwise, great experience using the mobile version of Fulcrum.

Offline capabilities, Easy to design forms

Reporting platform is not mature yet. Need Analytics

Up and running in no time. Good bouquet of features

Cannot add custom features easilty and white labeling not offered

We're glad you're enjoying several of the features Fulcrum has to offer, and that you've found it easy to get up and running! We would love to hear more about what custom features you are looking for. We working on some changes within our app at the moment that, while these changes are not directly being done to support white labeling, it does address some of the technical needs white labeling requires.

Fulcrum is easy to use, has several useful ways to integrate, and contains a powerful API for connecting to other back-end systems

(currently, use it on Android and on a windows desktop), and hopefully, they'll release a windows phone version.

Ease of building Apps, Lot of FAQs and answers, Quick response on issues but would like more!!, Very effieicent data collector, API keys are of great help, Can be integrated with other tools.

I dont see any to be frank. But to fill the words , would like to see the google maps connection to be there on I phone as well and now I see that only on android phones, it shd be easier to upload pictures as it takes more time to synch pictures now, may be a technology to down size and resize the pictures during upload and download time. There has to be option to upload our own road networks as well. There has to be a go to option (without google maps ) to help us route to the pre designated GPS point......

Fulcrum is the perfect platform for our field data collection needs. The ability to prepare logic-based forms that direct users into collecting just the right information (not too little and not too much) is critical for our needs. The tool is extremely flexible and the development team is constantly improving features/functions. The API capabilities are game changers for us and how we interact with our data. Can't say enough good things about this platform!

I would like to see a reporting tool that allows users to build custom reports straight from their data without engaging additional professional services support offered by Fulcrum.

It’s the most user friendly and easy to customise platform for mobile data collection

Nothing to dislike. It’s the best platform

I value the flexibility to collect the data needed for each project, which varies greatly. I can easily and quickly build just what I need and eliminate what I do not. This saves time, streamlines my workflow, and allows me to focus on creating value for clients.

Forms cannot be created, edited, or modified in the field. This requires me to ensure I have each app exactly as needed before leaving the office.

Thanks for the excellent review, Chris! We're glad you are taking advantage of the flexibility Fulcrum has to offer, and it can support your needs as they change from project to project. Streamlining workflows is what we do best, so you can spend your time servicing your clients! Thanks for sharing your feedback on creating/editing/modifying an app in the field. The level of usability would have to be reduced from the robust nature of our web application if we were to offer that functionality on the mobile app. If you are in a connected environment, the web app can be logged into from a laptop and used from there. With that said, we will be sure to pass this feedback along to the product team as a feature request for you.

What I liked most about Fulcrum was that is has an easy to use configuration process for setting up apps and the Fulcrum Team is always working on ways to improve these processes and implement new ones. I specifically enjoy their latest update to the User Management page, it makes setting up and editing users very easy. Also, the Learning Portal and Support Team make your program learning experience a fulfilling experience.

I honestly can't think of anything I dislike about the software.

The ability to create forms that meet almost all data capture requirements and combined with Geo-tagging. Additionally the offline mode that captures the information without mobile data where it can later sync to the server has placed this solution above all others.

Work could be done on the export functionality to exclude certain columns. The data can often be overwhelming for standard users.

Great product from beginner till now i am expert. A good API & data events make this product very effective , this product is a complete package. This products is also interesting for developers . In Short this is a complete soloution for any kind of business.

If there are any option for using fulcrum database locally without syncing, then this product will hit edges. Fulcrum must start professional certification programs for individuals like other products. Making API query writable also is a plus point. Custom pdf design must be client base or atleast make API for custom PDF.

I like that in the computer version I can easily download data that I can not do in ESRI Collectorxplored to create reports and track progress in my other trackers I use.

Work locations for us are points and not polygons. we have to switch from collector to Fulcrum and back to see the work represented as a polygon

The setup up was easy but most impressive was the help I received from tech support. Quick to respond and precise. After dissecting a few of their sample templates it became like a first language.

I found the reporting was a little rigid but was able to deal with the work arounds. I understand they have a pay service to customize reporting, but I tend to be a do it yourselfer and determined.

ease of use affordable understandable easy to grasp data protection facility

we faced complex programming requirements between transferring data from MS excel to fulcrum and vice versa. If that could be simplified

The generalized field forms are very convenient, and they are also slightly customizable which makes creating multiples for one event easy. I also like the ease of transferring from fulcrum to use in the office space.

I don't like that when the program syncs it has to sync all apps even if I don't use them. I think having the option to select if you want a specific field to carry over the data input would be nice.

This app is inexpensive and offers us a fully customizable data collection application

We have found a few glitches. We also find the time stamp to be confusing and have created our own

The ease of use switching from various other pages. Quick learning and how it can be customized to fit the needs of the company. Seamless transfer from the tablet to the laptop.

On remote camera options where pictures are sent from tablet to laptop. You have to bring them over one at a time. It would be nice to pull them over at once

The fact that the instance I locate a deficiency on our aerial network I can enter it into Fulcrum, with pictures, and civic address and everyone with this app in our company has the info at that moment. Especially our aerial line repair trucks. Very easy to use.

The only problem that comes to mind is sometimes I don't require a picture, but not able to close app for that location until I take one.

This product enables us to capture and review real-time data live as it happens. Customizable to many different situations very happy we went with Fulcrum

I’d like to see more options for customer support and more options on reporting.