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Kickserv

Field service management software for service professionals

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Kickserv - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Kickserv overview

Based on 387 verified user reviews

What is Kickserv?

Kickserv is a scheduling program offering key features such as scheduling and mobile access, among others.

Who uses Kickserv?

By industry, Kickserv reviewers are most commonly professionals in construction (35%). The most frequent use case for Kickserv cited by reviewers is scheduling (53% of reviewers).

What do users say about Kickserv pricing?

Most reviewers indicate Kickserv provides strong value for money due to affordable pricing and robust features, and they appreciate essential functionalities without extra fees. Some users say certain fees are higher than expected, reducing perceived value.

What are the most popular integrations for Kickserv?

The Kickserv integration most frequently cited by reviewers is QuickBooks Online, an accounting product rated 4.5 out of 5 for its integration with Kickserv.

Starting price

19flat rate /
per month

view pricing plans

try for free

Pros & Cons

Customer Support

Invoicing

Updates and Improvements

Reporting

File and Photo Uploads

Frequent reliability problems

Kickserv’s user interface

Ease of use rating:

4.4

(387)

Kickserv pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(15)

3-4(143)

5(229)

What do users say about Kickserv?

Kickserv is a scheduling program offering key features such as scheduling and mobile access, among others.

Select to learn more

Who uses Kickserv?

Based on 387 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction

Facilities Services

Electrical/Electronic Manufacturing

Information Technology and Services

Others

Use cases

Scheduling

Work Order

Appointment Scheduling

CRM

Field Service Management

Kickserv's key features

GetApp's analysis of 46 verified user reviews collected between November 2021 and July 2024 identifies Kickserv's most critical features and summarizes user sentiment about those features.

Scheduling

4.1

Reviewers appreciate Kickserv's scheduling capabilities for keeping team members and installers on track, managing daily workflow, and setting up customer contacts and appointments. They find it easy to use, with a visual interface that aids in organizing tasks and time management. Users report that it helps everyone stay on the same page and makes work management flow better. However, some find scheduling multiple steps to a job tedious and suggest improvements like color coding based on job priority or assigned technician. Of the 21 Kickserv users who gave detailed accounts of their use of Scheduling, 95% rated this feature as important or highly important.

See related user reviews

“The snow routing is completely unworkable at 1am when I just need the guys to have a simple list of tasks to complete and not some type of route optimization.”

Saul L.

Co-Chief Executive Officer

“Amazing! When I have questions they are always answered in a timely manner”

Tarsha Y.

Admin

“Love the reminders option and scheduling option.”

Linda W.

VIRTUAL ADMIN

“Scheduling by far is the easiest and most convenient”

Jake K.

Purchasing Manager

Mobile access

4.0

Users report that Kickserv's mobile access is highly valuable for managing jobs, billing clients, and accessing customer information from anywhere. They appreciate the integration with Google Calendar and the ability to dispatch and update jobs on the go. However, reviewers indicate that the mobile app has limited capabilities and can be cumbersome, with some preferring the web version for certain tasks. Despite these issues, they find it essential for field use and convenient for technicians working remotely. Of the 27 Kickserv users who gave detailed accounts of their use of Mobile Access, 89% rated this feature as important or highly important.

All Kickserv features

Features rating:

4.2

(387)

Access controls/permissions

(0)

Accounting

(0)

Accounting integration

4.5

(8)

Activity dashboard

5.0

(1)

Activity tracking

4.3

(6)

Alerts/Notifications

4.4

(17)

API

(0)

Appointment management

4.8

(10)

Appointment scheduling

5.0

(1)

Automatic backup

(0)

Availability management

(0)

Bid management

(0)

Billing & invoicing

4.5

(35)

Booking management

4.8

(8)

Calendar management

4.8

(15)

Calendar/Reminder system

(0)

Calendar sync

4.7

(23)

Client database

(0)

Client management

(0)

Client portal

(0)

Clock in/out

(0)

Color codes/icons

4.0

(2)

Commenting/Notes

(0)

Commercial

(0)

Commercial moves

(0)

Communication management

(0)

Communications management

(0)

Confirmations/Reminders

4.5

(18)

Contact database

4.6

(9)

Contact management

4.3

(9)

Contract/License management

4.7

(9)

Cost tracking

3.0

(1)

Credit card processing

(0)

CRM

4.8

(6)

Customer database

4.7

(19)

Customer history

5.0

(3)

Customer management

5.0

(2)

Customer portal

(0)

Customizable branding

3.0

(3)

Customizable fields

4.3

(8)

Customizable forms

4.8

(5)

Customizable reports

4.8

(4)

Customizable templates

3.5

(2)

Data import/export

2.0

(1)

Debit/Credit card processing

(0)

Digital signature

(0)

Dispatch management

4.6

(17)

Documentation management

(0)

Document imaging

(0)

Document management

(0)

Document storage

3.0

(2)

Drag & drop

3.5

(2)

Electronic forms

(0)

Electronic payments

(0)

Electronic signature

4.7

(3)

Email marketing

(0)

Email reminders

(0)

Employee database

(0)

Employee management

4.6

(9)

Employee scheduling

4.8

(14)

Equipment management

(0)

Estimating

(0)

Event calendar

(0)

Event management

(0)

Event scheduling

(0)

File storage

5.0

(3)

Financial management

4.5

(4)

For carpet cleaners

(0)

For commercial and/or industrial electrical contractors

5.0

(1)

For field service

(0)

For handyman industry

(0)

For janitorial services

(0)

For lawn care

(0)

For locksmiths

(0)

For moving companies

(0)

For pest control companies

(0)

For plumbing industry

(0)

Geographic maps

(0)

GPS

3.0

(1)

Groundskeeping management

(0)

Image capture

(0)

Intake management

(0)

Interaction tracking

3.5

(4)

Invoice management

(0)

Job costing

(0)

Job management

4.2

(14)

Job scheduling

(0)

Job tracking

(0)

Lead capture

(0)

Lead management

4.2

(6)

Local moves

(0)

Location tracking

(0)

Maintenance scheduling

4.3

(3)

Messaging

(0)

Military/GSA moves

(0)

Mobile alerts

5.0

(2)

Mobile app

4.0

(1)

Mobile payments

(0)

Mobile signature capture

(0)

Multi-Location

(0)

Online payments

(0)

Online time clock

4.2

(6)

Order management

(0)

Payment collection in the field

(0)

Payment processing

3.7

(3)

Performance metrics

(0)

Photo capture

(0)

Photos/Images

(0)

Point of sale (pos)

(0)

Preventive maintenance

4.2

(6)

Price and cost calculations

(0)

Purchase order management

(0)

QuickBooks integration

4.0

(1)

Quotes/Estimates

4.6

(18)

Real-Time data

4.2

(5)

Real-Time monitoring

(0)

Real-Time notifications

3.0

(2)

Real-Time reporting

(0)

Real-time scheduling

4.7

(21)

Real-Time updates

4.5

(6)

Receipt management

(0)

Recurring appointments

3.7

(3)

Recurring invoicing

(0)

Recurring orders

(0)

Reminders

(0)

Repair tickets

(0)

Reporting/Analytics

3.3

(3)

Reporting & statistics

(0)

Resource allocation

(0)

Resource scheduling

(0)

Role-Based permissions

(0)

Route Management

(0)

Route optimization

(0)

Routing

3.9

(9)

Sales reports

(0)

Schedule distribution

5.0

(1)

Search/Filter

(0)

Secure data storage

(0)

Self service portal

4.1

(9)

Service history

4.8

(21)

Shift scheduling

(0)

Status tracking

(0)

Surveys & feedback

(0)

Task management

5.0

(1)

Task scheduling

(0)

Team management

(0)

Technician management

4.7

(3)

Third-Party integrations

4.2

(10)

Time & attendance

(0)

Time & expense tracking

5.0

(1)

Time off management

(0)

Time tracking

4.6

(5)

Warranty tracking

(0)

Workflow management

4.5

(2)

Workforce management

(0)

Work History

(0)

Work order creation

4.5

(13)

Work order management

4.5

(17)

Kickserv alternatives

Kickserv

4.4

(387)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.4

Connecteam

4.6

(5.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

Jobber

4.6

(1.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.6

FieldPulse

4.6

(426)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.7

Kickserv pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Flex

Per month

Contact vendor for more details

START

Per month

Features included:

Embeddable Contact Form
Automated email & text reminders
Over 20 business reports
Time tracking
Expense tracking
Attachments
ACH Payments
Tap to Pay

RUN

119

Per month

Features included:

Dispatch mapping
GPS check-ins
Custom data fields
Custom reports

SCALE

199

Per month

Features included:

Custom templates

User opinions about Kickserv price and value

Value for money rating:

4.4

(387)

To see what individual users think of Kickserv's price and value, check out the review snippets below.

“I was amazed that the client hub did not crash when one of the clients made a payment for a $49 Virtual Quote today.”

Saul L.

Co-Chief Executive Officer

“That could have been a lot better. If you search up something you should have been able to tick witch items to add so you don't need to search up 10 times for the same thing to add 10 similar items.”

Patrick W.

Director

Kickserv integrations (12)

Integrations rated by users

We looked at 387 user reviews to identify which products are mentioned as Kickserv integrations and how users feel about them.

QuickBooks Online

Integration rating: 4.5 (19)

“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”

“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”

Eri D.

ACCOUNTANT

1/2

Stripe

Integration rating: 4.7 (8)

QuickBooks Online Advanced

Integration rating: 4.7 (6)

QuickBooks Desktop

Integration rating: 4.0 (5)

QuickBooks Enterprise

Integration rating: 4.7 (3)

“QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.”

Andy B.

Operations Manager

Google Calendar

Integration rating: 5.0 (2)

“I need my statuses updated when I am in meetings”

Dorle L.

Global Payroll Administrator

Kickserv customer support

What do users say about Kickserv customer support?

Customer support rating:

4.4

We analyzed verified user reviews to identify positive and negative aspects of Kickserv customer support.

A significant portion of users highlight Kickserv's customer support as responsive, helpful, and quick to resolve issues.

A number of users appreciate being able to reach real people easily via chat or phone, often receiving answers within minutes or hours.

Multiple users mention that the support team is professional, follows up on issues, and provides personal, attentive service.

A minority of users report slow response times, with some waiting days for answers or struggling to get helpful solutions from support.

Support options

Knowledge base

Chat

Faqs/forum

Email/help desk

Phone support

Training options

Documentation

Videos

Live online

To see what individual users say about Kickserv's customer support, check out the review snippets below.

“Kickserv allows us to stay on track, deliver timely and I love the support team for their responsiveness and ability to quickly resolve issues”

Allison C.

Owner

“The design team has also reahed out to us and we love giving our feedback, espically since we are one of Kickserv's 1st customers.”

Sarena S.

Office Manager

“The font is so small many of my customers are older and can’t read it very well.”

Vonnie G.

President

“We experience some software bugs throughout use, which are often resolved with time. If I delete something on accident, there is not an undo button. If we change an estimate for a customer, there is no easy access to old records of past versions of the estimate unless we duplicate them every time we make a change.”

Katielynn K.

Operations Manager

Kickserv FAQs

Q. What is Kickserv used for?

Kickserv offers complete job management and customer relationship management (CRM), scheduling, estimates, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop, QuickBooks Online and Xero so users don't have to do double entry with the aim of saving time and money. Kickserv is designed to be suitable for plumbers, HVAC, computer repair, electricians, handymen, carpet cleaning, landscaping and lawn care, painting, pool maintenance, maid service, pest control, roofing, contracting, appliance repair and many more industries. Kickserv helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where you can complete jobs. If you use Quickbooks we have a seamless 2-way integration with no double entry. With one glance, users can see how their business is performing. With Kickserv, leads, jobs, and invoices are all at the user's fingertips. With the help of Kickserv's automated statuses users can easily stay on top of all their work. From closing a lead and managing a team, to collecting payments from customers, Kickserv will help businesses run smoothly with tools that are easy for the entire team to use. Attach before and after photos, contracts, forms and other relevant documentation to customer records and send text and email reminders to customers and technicians for upcoming appointments. Technicians can clock in and out right from the mobile app when they arrive and leave a job site. Collect payment and signatures electronically so you get paid right away. Generate standard and custom reports to see how your business is doing. Track lead sources, see how each technician is performing and more so that you can make decisions on changes you need to make to improve performance.

These products have better value for money