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Kylas Sales CRM
5
480
4
82
3
8
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Kylas Sales CRM - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Kylas Sales CRM overview
Based on 573 verified user reviews
What is Kylas Sales CRM?
Kylas Sales CRM is a CRM tool with key features that include contact management, contact database, sales pipeline management, lead management, lead capture, reporting and analytics, and more.
Who uses Kylas Sales CRM?
Reviews for Kylas Sales CRM come from a wide variety of industries, including education management (9% of reviewers), financial services (9%), and information technology and services (6%). The most frequent use case for Kylas Sales CRM cited by reviewers is CRM (71% of reviewers).
What do users say about Kylas Sales CRM pricing?
Most reviewers indicate that Kylas Sales CRM delivers strong value for money, with its unlimited user model and affordable pricing. Some users report cost-efficiency, but a few reviewers feel record count and storage pricing could improve.
What are the most popular integrations for Kylas Sales CRM?
The Kylas Sales CRM integrations most frequently cited by reviewers are: Facebook Business Suite (a social media management product rated 4.5 out of 5 for its integration with Kylas Sales CRM), Meta for Business (a social media marketing product, 5.0), and MyOperator (a telephony product, 4.8).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pipeline Management
Customer Support
Sales Management
Integrations
Kylas Sales CRM’s user interface
Kylas Sales CRM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Kylas Sales CRM?
Kylas Sales CRM is a CRM tool with key features that include contact management, contact database, sales pipeline management, lead management, lead capture, reporting and analytics, and more.
Select to learn more
Who uses Kylas Sales CRM?
Based on 573 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kylas Sales CRM's key features
GetApp's analysis of 72 verified user reviews collected between August 2022 and May 2024 identifies Kylas Sales CRM's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Kylas Sales CRM's Contact Database for its centralized organization of customer information. They find the user-friendly interface and advanced search capabilities valuable for locating and updating contacts. Users highlight the efficiency of custom fields and tags for organizing data. They report that this capability saves time and effort in managing sales and outreach processes. Additionally, they mention the ability to capture contacts from social platforms and the secure storage of data as significant benefits. Of the 39 Kylas Sales CRM users who gave detailed accounts of their use of Contact Database, 100% rated this feature as important or highly important.
Reviewers indicate that Kylas Sales CRM's Contact Management is outstanding for tracking customer interactions comprehensively. They find the integration with essential business tools like email, calendars, and social media platforms streamlines communication. Users appreciate the ability to manage and follow up on leads effectively, with capabilities like automated workflows and data filtering. They report that this capability helps in organizing contacts, ensuring sustained communication, and maintaining a centralized platform for contact details. Of the 33 Kylas Sales CRM users who gave detailed accounts of their use of Contact Management, 100% rated this feature as important or highly important.
Users report that Kylas Sales CRM's Sales Pipeline Management provides a clear and visual representation of ongoing deals. They appreciate the ability to customize pipeline stages and set up automatic triggers, which enhances the efficiency of their sales process. Reviewers highlight the helpful analytics and reporting capabilities for gaining insights into sales performance. They find the capability valuable for tracking lead status, forecasting sales, and managing follow-ups, ultimately improving sales planning and execution. Of the 36 Kylas Sales CRM users who gave detailed accounts of their use of Sales Pipeline Management, 97% rated this feature as important or highly important.
Reviewers feel that Kylas Sales CRM's Lead Management simplifies tracking and following up on leads in one place. They highlight the ability to categorize and prioritize leads, which helps focus on promising prospects. Users appreciate the integration of lead sources and automated distribution to sales executives. They report that this capability has been instrumental in managing more leads, closing more deals, and ensuring no potential opportunity is missed. Customization options and user-friendly interface are also noted as strengths. Of the 32 Kylas Sales CRM users who gave detailed accounts of their use of Lead Management, 97% rated this feature as important or highly important.
Lokesh K.
Business Analyst
Satya P.
AGM Sales
Rini A.
Senior Admission Counselor
Akshay C.
TL
Users report that Kylas Sales CRM's Lead Capture integrates seamlessly with major lead sources like websites, property portals, and social media platforms. They find it easy and effective for collecting leads from various sources, including IVR calls. Reviewers appreciate the automation of follow-up activities and automatic lead assignments, ensuring no lead is missed. They mention that this capability is essential for expanding their customer base and generating a steady stream of leads. Of the 25 Kylas Sales CRM users who gave detailed accounts of their use of Lead Capture, 92% rated this feature as important or highly important.
Reviewers highlight Kylas Sales CRM's robust Reporting/Analytics capabilities for generating insightful sales reports and performance metrics. They appreciate the ability to customize reports and track team efficiency across multiple cities. Users find the reporting dashboard provides crisp data, making daily, weekly, and monthly performance evaluations easier. They report that this capability saves time, helps in making informed business decisions, and keeps them updated on their growth and team progress. Of the 25 Kylas Sales CRM users who gave detailed accounts of their use of Reporting/Analytics, 88% rated this feature as important or highly important.
All Kylas Sales CRM features
Features rating:
Kylas Sales CRM alternatives
Kylas Sales CRM pricing
Pricing plans
Pricing details:
User opinions about Kylas Sales CRM price and value
Value for money rating:
To see what individual users think of Kylas Sales CRM's price and value, check out the review snippets below.

Binod K.
AGM - MARKETING
Tanvi R.
Corporate Executive - Tech and Credit Operations
Kylas Sales CRM integrations (30)
Integrations rated by users
We looked at 573 user reviews to identify which products are mentioned as Kylas Sales CRM integrations and how users feel about them.
Integration rating: 4.6 (22)
“The XRoad Studio integration with "Facebook Business Suite" is important because it eliminates the manual "download-and-upload" cycle & lets users design, edit, and publish content directly to Facebook and Instagram from one place.”
“Cross platform integrations allow a user to manage and share content between the two in effortless ways.”

Ray L.
Founder
Integration rating: 5.0 (16)
Integration rating: 4.8 (15)
“All the proposal gentrated needs to be properly monitored”
Satya P.
AGM Sales
Integration rating: 5.0 (11)
Integration rating: 4.8 (10)
Integration rating: 4.6 (9)
“To receive payments directly into the bank accounts. Rather than contacting each customer individually”
Muskan S.
Fouder
Kylas Sales CRM customer support
What do users say about Kylas Sales CRM customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kylas Sales CRM customer support.
Widely noted by reviewers, Kylas Sales CRM’s customer support team is highly responsive and resolves queries quickly.
A significant portion of users appreciate the knowledgeable and professional support staff who assist with both setup and ongoing issues.
Frequently reported by users, support is easily accessible via multiple channels, including phone and on-call assistance.
The majority of users highlight the team's willingness to listen to feedback and proactively help with customization and integration.
Support options
Training options
To see what individual users say about Kylas Sales CRM's customer support, check out the review snippets below.
“The customer support team behind Kylas CRM is responsive, knowledgeable, and readily available to assist users with any questions or issues that may arise.”
Divya S.
Business Development officer
“Sheetama and the support team at Kaylas CRM are helpful and knowledgeable. While there are minor areas for improvement, such as support response times, the overall experience and value provided by Kayla's CRM are exceptional.”
Mohnish G.
Digital Marketing Strategist
Kylas Sales CRM FAQs
"Voted #1 CRM Software for growing Indian businesses by Capterra. Kylas is a sales CRM designed to support growing businesses in competitive marketplaces. It offers a Unique Pricing Framework: It is available for a flat INR 12,999 per month, including: 1. Unlimited User Licenses 2. Onboarding and Training by CRM Experts Kylas helps businesses identify promising sales leads and nurture them to closure for faster business growth." KEY FEATURES :- Lead Management - Kylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify. • Capture leads using lead capture forms • Capture leads from 3rd party portals • Bulk import leads • Automatically assign leads to teams using Kylas Routing Engine. • Manage your leads and analyze them by source, owner, 'created at,' and 'updated at.' • Utilize Custom Fields and Smart Filters for Leads • Engage with leads at multiple touchpoints using telephony, email, WhatsApp, and SMS. Deal, Contacts & Companies Management - Effectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketing with multiple Contacts on a Deal. • Gain insights on deals, their value, and estimated closure date. • Utilize smart filters for in-depth analysis of deals • Identify who is closing deals faster • Nurture clients for multiple sales products. • Share Deal Information with teams for better collaboration • Utilize Kylas for Account-Based Marketing and focus on top revenue-generating clients. Sales Pipeline Management - •Ensure your sales leads and deals stay on track with efficient Sales Pipeline Management. • Customize pipeline stages based on your business requirements •Create different pipelines for various teams, products, and business units. •Automate specific actions or communication for different pipeline stages. •Easily sort or filter leads and deals by their closing date. Data Management - •Have complete control over your data. •Import or migrate data from other CRMs or Excel. •Export data from the system with just a few clicks. •Quickly update data in bulk - leads, deals, and tasks. •Sync Kylas Data with 3rd party apps using Webhooks. •Ensure data security. •Prevent duplication of data. •Access the right data effortlessly with the help of filters and Smart Lists. Productivity & Collaboration - Stay organized and collaborate effectively with your team throughout the sales process. •Get a 360-degree view of your business health with the sales dashboard. •Automate repetitive tasks like data entry, lead assignment, etc., using workflow automation. •Create tasks for Leads, Deals, Contacts, or Companies. •Collaborate seamlessly with your teams through Notes and Comments and @ mentions. •Stay on top of all tasks with In-App & Email Reminders. •Delegate tasks to your team. Customer Engagement - Engage your customers for better relationships and faster conversions. • Send and receive emails directly from the app. • Create email templates to save time and reduce errors. • Set up online & offline meetings with clients directly from Kylas. • Record all sales calls to monitor call quality. • Keep track of sales calls and details, updated automatically into the CRM from your mobile. • View entire SMS conversations with customers in the 'Message' section. • Send and receive WhatsApp messages from Kylas. User Access & Control - Manage all Products & Services you offer and allow team members to tag them. • Customize fields for relevant data. • Control user data access and actions. • Implement unique Sharing Rules. • Set up multiple teams with defined access. • Facilitate cross-departmental data sharing. Order Management - Effortlessly create, edit, and delete quotations on Kylas. • Access all your quotes in one place. • Download quotes as PDFs or send quotations to clients as email attachments directly from Kylas.
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