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Onport
Ecommerce Marketplace and Dropshipping Platform.
(6)
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Onport Pricing, Features, Reviews and Alternatives
Onport product overview
What is Onport?
Onport is a Marketplace and Dropshipping Automation Platform empowering the Ecommerce ecosystem to thrive through connectivity with future-proof automation. It allows Retailers and Brands to create, set up, launch, and scale their online businesses.
Key benefits of using Onport
It allows companies with e-commerce multi-vendor operations to grow faster by increasing efficiencies and automating complex workflows with next-generation composable technology. It uses a modular approach to leverage pre-existing infrastructure to facilitate faster product development without limitations.
It was designed to streamline the core areas of backend marketplace operations and tackle the most common pain points of any e-commerce business - handle added complexity without disruptions, software limitations to build the integrations needed to keep growing, and lack of technical agility in fast-moving contexts.
Typical customers
Platforms supported
Support options
Training options
Onport pricing information
Value for money
4.5
/5
8
Starting from
No pricing info
Pricing options
Value for money contenders
Onport features
Functionality
4.8
/5
8
Total features
66
5 categories
Most valued features by users
Functionality contenders
Onport users reviews
Overall Rating
4.8
/5
8
Positive reviews
100
%
Overall rating contenders
Nicole M.
Retail, 1-10 employees
Used daily for 6-12 months
Review source
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I've had a great experience with Onport. It was 5x the price of what we were paying for before but it has been worth every penny and has allowed us to attract larger, more sophisticated suppliers which has been great. Their support team is phenomenal (especially Filipa!!) and not only helped us get up and running quickly but also have supported us immensely beyond the onboarding phase. I highly recommend the product!
I feel like Onport can do ANYTHING. The capabilities of the software continue to surprise me. While I often need the help of their amazing support team to implement new settings and configurations, once they show me how to do something, it's super easy to learn and maintain from there.
My only complaint with Onport is that you're charged based on # of SKUs connected with your suppliers which is frustrating because it's easiest for us to just import our Suppliers entire catalogs and then only publish to our store whatever products we want however this tends to put us over our SKU limit and flags us as a higher tier pricing package even though we aren't using those skus at all. I wish they would base their pricing on order volume and published skus.
Thank you for your review Nicole, we will take onboard your suggestions for improvements moving forward. We have already passed this feedback to our Customer Support team and thet were super pleased with it. Our goal is always to work towards our customers satisfaction.
Cyril C.
Apparel & Fashion, 1-10 employees
Review source
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Jetti is the perfect fit for what I needed : a backbone that manage my vendors connection including everything (inventory, orders processing, money roundtrips and calculation through Stripe, shipping, returns, refunds, ...). It plugs on my Shopify smoothly, and turns it to be "just a front" for the e-commerce part. It handles every aspects of the transactional parts of a Marketplace. I'm pretty happy with it for now.
1. The team. Firstly it is UK and US based, which is a pretty good thing in 2021. You can feel that they are rockstars both on the tech side and on the knowledge of Marketplace business' side. It's the kind of team that understand your question, and provide a clear answer. Be it really tech oriented, or business model oriented. 2. The product in itself, which is on the right way of becoming a perfect...
1. The configuration. Despite serious efforts made on the documentation, good support and interfaces; the configuration is not to be neglected. Understandable though, since Jetti is to be the technical "backbone" of a Marketplace shop, and since there are so many different marketplace models, thus so many possible options. But there is a path of improvement there : the software is not really ready...
Hey Cyril, First of all, thank you for taking the time to leave such a great review, we really appreciate all feedback we receive as it helps us to further improve and adapt Jetti to best serve the needs of our clients. Our team work continuously to expand and improve Jetti's functionality and integrations with other tools and platforms, it's great to hear that you find these integrations useful...
Kathryn O.
Apparel & Fashion, 1-10 employees
Used daily for 6-12 months
Review source
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It has automated a lot of previously manual processes for us, regarding order fulfilment, inventory upkeep and product upload - which was exactly what we were looking for. The integrations are easy to use and it's been a swift set-up process for most of our vendors. It puts the control of product curation back in our hands.
Occasionally there are issues with integrations in the system, however, the team has been responsive about these and we can see they are continuously working to upgrade the features.
Hey Kathryn First of all, thank you for taking the time to leave such a great review, we really appreciate all feedback we receive as it helps us to further improve and adapt Jetti to best serve the needs of our clients. We are really pleased to hear that Jetti has helped to simplify your marketplace operations and has helped to make onboarding your vendors faster. We are continuously looking to strengthen and improve our integrations with other platforms and tools as we understand that these integrations are key to many of our client's businesses. Once again, thank you for your review and if you ever need anything, please do not hesitate to ask at help@jetti.io. Thanks and have a great day! Your Jetti Team.
Joana M.
Apparel & Fashion, 1-10 employees
Used daily for 2+ years
Review source
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Jetti is a seamless platform for multiple dropship vendors, and a great asset for marketplaces. We’ve been working with Jetti for over 2 years, and it’s been the easiest way to manage our vendors, inventory and orders. They helped us automate a lot of processes. Being a marketplace, it’s great to have a tool that allows us to get all our dropship orders sorted very easily, meaning we can get one...
Whenever we need support from their team, we’ve got it (even though it takes a little longer than we would expect).
Hey Joana, Thanks for taking the time to leave a review, we value feedback highly here at Jetti as it allows us to know what we are doing right and what we can improve upon. It's great to hear that Jetti has helped to automate your marketplace operations such as dropship orders and product updates. These are some of the core processes that we wished to simplify when Jetti was founded and your comments really validate everything that we have done so far. We are continuously working to improve our support network also. Thank you and if you ever need anything, please do not hesitate to reach out to us at help.jetti.io. Have a great day!
Peter D.
Retail, 1-10 employees
Used daily for 6-12 months
Review source
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Jetti has been a vital tool for the growth of our marketplace. The platform is easy to use and the team at Jetti were always on hand to answer and support any of our questions when initially setting up. There are a few other similar tools in this space that are slightly cheaper, but from experience none of them offer the same level of performance and capabilities as Jetti. It's also worth mentioning just how slick their vendor and payment integration is.
Our only small qualm when first using Jetti was the customer support and ticketing process, however this has come on leaps and bounds in the last few months, and Jetti are now quick to respond to all of our queries - I'm sure this is pretty normal in any fast growing startup though.
Hey Peter! Thank you for taking the time to leave a review, we always appreciate feedback as it lets us know how we are doing and how we can improve our offering. It's fantastic to hear that Jetti has helped your marketplace grow so much, it's really great to see such positive validation and inspires us to continue to push forward in providing the best possible performance for our clients. We are continuously working to ensure our support and ticketing process is as efficient as it can possibly be and that our clients feel adequately supported at all times. Once again, thank you for leaving such a great review and if you have any questions, please do not hesitate to ask at support@jetti.io. Thank you and have a great day! Your Jetti Team.
Onport FAQs
Onport has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Onport?
Onport has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Onport support?
Onport supports the following languages:
English
Q. Does Onport offer an API?
Yes, Onport has an API available for use.
Q. What other apps does Onport integrate with?
Onport integrates with the following applications:
Wix, OpenCart, Adyen, WooCommerce, PayPal, Elastic Path, AfterShip, PrestaShop, Zapier, TaxJar, Stripe, ShipStation, Squarespace, Slack, Mailgun, ShippyPro, Xero, Shippo, Intercom, BigCommerce, Shopify
Q. What level of support does Onport offer?
Onport offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
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