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ServiceWorks

All In One. Effortless. Accessible. Cloud Based Solution

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Is this product right for your business?

Find out with a

ServiceWorks - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

ServiceWorks overview

What is ServiceWorks?

BOOST YOUR FIELD SERVICE OPERATIONS WITH US. No matter what service you offer we have solution for you. We offer end to end business solutions for managing service, retail and delivery operations.

Key Features

Multi-Location Inventory Management

Centralized Purchase Order System

Route optimization

Tracking of Drivers and Automated ETA calculation

Make Decisions based on transaction data

Customer feedback

Custom Notification via email,SMS and Robocall

Digital proof of order

Starting price

948flat rate /
per year

view pricing plans

try for free

Pros & Cons

Scheduling and Dispatch

Features

Layout and Organization

Bugs and Issues

Ticket Management

Customer Support

ServiceWorks’s user interface

Ease of use rating:

3.6

(115)

ServiceWorks pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(26)

3-4(50)

5(39)

What do users say about ServiceWorks?

Instead, we lost visibility into hundreds of jobs and customers, which forced us to scramble to re‑establish contact, resulted in lost business, required refunds, and put us in the position of having to apologize to both customers and warranty providers who were unintentionally left without communication during the onboarding process.

Select to learn more

Who uses ServiceWorks?

Based on 115 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Services

Retail

Mechanical or Industrial Engineering

Utilities

Others

Use cases

Field Service Management

Billing and Invoicing

Appointment Scheduling

Service Dispatch

Work Order

ServiceWorks's key features

Most critical features, based on insights from ServiceWorks users:

Service history

4.3

(21)

Mobile access

3.3

(55)

Billing & invoicing

3.5

(33)

Calendar management

3.7

(34)

Routing

5.0

(2)

Quotes/Estimates

3.7

(9)

All ServiceWorks features

Features rating:

3.6

(115)

Access controls/permissions

1.0

(1)

Accounting

(0)

Accounting integration

1.6

(5)

Activity dashboard

(0)

Activity tracking

4.5

(2)

Address book

(0)

Alerts/Notifications

(0)

API

(0)

Appointment management

4.3

(26)

Appointment scheduling

(0)

Asset tracking

(0)

Attendance management

(0)

Attendance tracking

(0)

Audit management

(0)

Audit trail

(0)

Automated scheduling

(0)

Availability management

(0)

Barcode/Ticket scanning

(0)

Barcoding/RFID

(0)

Billing & invoicing

3.5

(33)

Billing portal

4.5

(2)

Booking management

4.0

(16)

Calendar management

3.7

(34)

Calendar/Reminder system

(0)

Calendar sync

4.0

(11)

Chemical usage tracking

(0)

Client database

3.4

(8)

Client management

4.0

(15)

Client portal

(0)

Color codes/icons

(0)

Communication management

(0)

Communications management

(0)

Confirmations/Reminders

4.3

(28)

Contact database

(0)

Contract/License management

(0)

Contractor management

3.0

(1)

Cost database

(0)

Cost management

(0)

Cost tracking

2.0

(1)

Credit card processing

3.3

(7)

Credit note

(0)

CRM

(0)

Customer database

3.5

(21)

Customer history

(0)

Customer management

4.3

(3)

Customer portal

(0)

Customer service management

(0)

Customizable branding

(0)

Customizable fields

4.7

(3)

Customizable forms

3.5

(2)

Customizable invoices

4.5

(2)

Customizable reports

(0)

Customizable templates

(0)

Data import/export

(0)

Debit/Credit card processing

(0)

Delivery tracking

(0)

Dispatch management

4.0

(20)

Documentation management

1.0

(1)

Document management

(0)

Document storage

(0)

Drag & drop

(0)

Driver eta

(0)

Electrical estimating

(0)

Electronic forms

(0)

Electronic payments

5.0

(1)

Electronic signature

(0)

Email management

(0)

Email reminders

(0)

Employee database

(0)

Employee management

(0)

Employee scheduling

4.0

(5)

Equipment maintenance

(0)

Equipment management

(0)

Equipment tracking

(0)

Estimating

(0)

Event scheduling

(0)

File storage

2.5

(2)

Financial management

(0)

Fleet management

(0)

For carpet cleaners

(0)

For commercial and/or industrial electrical contractors

(0)

For field service

(0)

For handyman industry

(0)

For janitorial services

(0)

For lawn care

(0)

For locksmiths

(0)

For manufacturers

(0)

Forms management

(0)

For pest control companies

(0)

For plumbing industry

(0)

Geographic maps

(0)

Geolocation

(0)

GPS

(0)

Group scheduling

(0)

Historical reporting

(0)

Hourly billing

(0)

Image capture

(0)

Import/Export management

(0)

Inspection checklists

(0)

Interaction tracking

(0)

Inventory control

(0)

Inventory management

(0)

Inventory optimization

(0)

Inventory tracking

(0)

Invoice creation

3.8

(24)

Invoice history

4.2

(6)

Invoice management

3.0

(1)

Invoice processing

3.4

(10)

Job costing

(0)

Job management

5.0

(1)

Job scheduling

(0)

Job tracking

3.8

(6)

Labor cost reporting

4.0

(1)

Labor management

(0)

Location tracking

(0)

Lot tracking

(0)

Maintenance scheduling

2.7

(3)

Messaging

(0)

Mobile access

3.3

(55)

Mobile alerts

(0)

Mobile app

(0)

Mobile payments

3.8

(5)

Mobile signature capture

(0)

Mobile time tracking

(0)

Monitoring

(0)

Multi-Language

(0)

Multi-Location

5.0

(1)

Online booking

4.0

(23)

Online invoicing

4.0

(16)

Online payments

4.0

(9)

Online time clock

(0)

Order entry

(0)

Order management

(0)

Order tracking

(0)

Parts management

(0)

Payment collection in the field

(0)

Payment processing

4.0

(16)

Performance metrics

3.0

(1)

Pest activity tracking

(0)

Pesticide usage tracking

(0)

Picking & routing

(0)

Preventive maintenance

3.3

(3)

Product registration

(0)

Project billing

(0)

Property layouts

(0)

Purchase order management

(0)

Purchasing & receiving

(0)

QuickBooks integration

(0)

Quotes/Estimates

3.7

(9)

Real-Time data

3.0

(7)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Real-time scheduling

3.6

(10)

Real-Time updates

(0)

Recurring appointments

(0)

Recurring invoicing

(0)

Recurring orders

(0)

Recurring/Subscription billing

4.3

(4)

Reminders

(0)

Repair management

(0)

Reporting/Analytics

2.0

(1)

Reporting & statistics

(0)

Resource allocation

(0)

Returns management

(0)

Role-Based permissions

(0)

Route optimization

(0)

Routing

5.0

(2)

Sales order management

(0)

Sales reports

(0)

Schedule distribution

(0)

Scheduling

4.0

(43)

Search/Filter

(0)

Self service portal

(0)

Service history

4.3

(21)

Service level agreement (sla) management

(0)

Service management

(0)

Shift scheduling

(0)

Sick leave tracking

(0)

SMS messaging

(0)

ServiceWorks alternatives

ServiceWorks

3.6

(115)

visit website

Starting from

948

Per year

Free trial

Free version

Ease of Use

3.5

Features

3.6

Value for Money

3.6

Customer Support

3.6

Calendly

4.7

(4K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.4

Jobber

4.6

(1.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.6

Housecall Pro

4.7

(2.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.7

ServiceWorks pricing

Value for money rating:

3.6

(115)

Starting from

948

Per year

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

start trial

User opinions about ServiceWorks price and value

Value for money rating:

3.6

(115)

To see what individual users think of ServiceWorks's price and value, check out the review snippets below.

“Especially when we have split billing - COD/ warranty claims & trying to run reports- aging reports, finding ACH payments, statements, etc.”

Carole G.

Accounting Auditing Manager

“What information that's been imported, been entered incorrectly all data still in COD/ closed status from the import or part credits been posted as CC payment.”

Carole G.

Accounting Auditing Manager

ServiceWorks integrations (12)

Integrations rated by users

We looked at 115 user reviews to identify which products are mentioned as ServiceWorks integrations and how users feel about them.

QuickBooks Online

Integration rating: 3.6 (13)

“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”

“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”

Eri D.

ACCOUNTANT

1/2