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TeamSupport Messaging & Live Chat Logo

Engage in impactful conversations

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TeamSupport Messaging & Live Chat - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

TeamSupport Messaging & Live Chat overview

What is TeamSupport Messaging & Live Chat?

TeamSupport’s enterprise-level chat platform allows businesses to create unified, highly optimized customer experiences across support, sales and marketing teams. By leveraging deep conversations, Messaging & Live Chat not only reduces operational siloes but also drives satisfaction and increases efficiency. The software offers a variety of tools that are compliant to security standards while enabling businesses to build trust with their customers.

Starting price

29per user /
per month

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture

Navigation

Setup

Proactive Chat

Bugs and Issues

TeamSupport Messaging & Live Chat pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(38)
5(76)

What do users say about TeamSupport Messaging & Live Chat?

The chatbot does not provide an option to speak to humans instantly.

Select to learn more


Who uses TeamSupport Messaging & Live Chat?

Based on 114 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Consumer Goods
Design
Hospitality
Others

Use cases

Live Chat
Contact Center
Customer Engagement
Customer Support
Chatbot

TeamSupport Messaging & Live Chat's key features

Most critical features, based on insights from TeamSupport Messaging & Live Chat users:

Multi-Channel communication
Transcripts/Chat history

All TeamSupport Messaging & Live Chat features

Features rating:

AI/Machine learning
Automated responses
Chatbot
Customer engagement
Customer experience management
Customer support
Customizable branding
Dashboard
Lead capture
Live chat
Multi-Channel communication
Pre-Configured bot
Proactive chat
Real-time consumer-facing chat
Transcripts/Chat history
Widgets

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29

/user

Per month

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TeamSupport Messaging & Live Chat pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Chat Support

29

/user

Per month

Features included:

  • Omni-Channel Conversation Management
  • Advanced Routing
  • Custom Branded Experiences
  • Conversation Collaboration

Essential Support

35

/user

Per month

Features included:

  • Ticketing System
  • Omnichannel
  • AI-powered Chatbots
  • Customer Hub and self-service Portal
  • Knowledge Base
  • Prebuilt Analytics Dashboards
  • Core Integrations
  • Workflow Management and Ticket Automation
  • Customer Satisfaction (CSAT) Surveys
  • Proprietary Customer Distress Index (CDI) Scoring
  • Custom Service Level Agreements (SLAs)
  • 24-hour Customer Support

Professional Support

49

/user

Per month

Features included:

  • Fully Customizable Visitor and Agent Experience
  • Messaging Supervisor
  • Messaging Audit Logs
  • Messaging Auto-translate

Enterprise Support

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Support for Multiple Brands/Product Lines
  • Advanced Reporting and Customizable Dashboards
  • Sandbox
  • Asset and Inventory Management

User opinions about TeamSupport Messaging & Live Chat price and value

Value for money rating:

To see what individual users think of TeamSupport Messaging & Live Chat's price and value, check out the review snippets below.

“Easy to navigate and customize, keeps all customer information in one place for easy access.”
PF

Pedro F.

Service Manager

“Always having easy connectivity.they have very good costumer support team.i have been using this app for 8 months nw.”
AA

Adnan A.

Manager

TeamSupport Messaging & Live Chat integrations (8)

Integrations rated by users

We looked at 114 user reviews to identify which products are mentioned as TeamSupport Messaging & Live Chat integrations and how users feel about them.

Integration rating: 3.0 (1)

Important as this is the operational system but only 1 way integration

SF

Sophie F.

Group Financial Accountant

HubSpot CRM logo
HubSpot CRM

Integration rating: 4.0 (1)

L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.

HG

Hervé G.

CEO

TeamSupport Messaging & Live Chat customer support

What do users say about TeamSupport Messaging & Live Chat customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of TeamSupport Messaging & Live Chat customer support.

Widely noted by reviewers, TeamSupport Messaging & Live Chat offers fast, friendly, and highly responsive customer support via chat and phone.

A significant portion of users appreciate the support team's effectiveness in resolving issues, providing guidance, and assisting with custom integrations.

Support options

Chat
Email/help desk
Knowledge base
Phone support

TeamSupport Messaging & Live Chat FAQs

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