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Brandfolder
5
324
4
116
3
6
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based digital asset management and sharing platform
Table of Contents
Brandfolder - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Brandfolder overview
What is Brandfolder?
Brandfolder is a cloud-based platform that provides digital asset and identity management (DAM) for brand conscious businesses right up to Enterprise-level. Key features include privacy controls, user permissions, custom branding, expert onboarding with asset auditing, multi-format video transcoding, and more. The platform allows promotional materials to be stored and manipulated within one coherent space. Marketing collateral such as logos, images, fonts, brochures, business cards, jingles, videos and even corporate color swatches are stored side by side in easily browsed display layers and auto-tagged for rapid intelligent search.
Updating every instance of an altered asset, Brandfolder also assists user workflows and file requirements with automatic conversions or resizing. Additionally, the platform supports internal and external distribution with a range of sharing methods including the copying or emailing of URL download links. Tracking where these links go and how they are then employed, Brandfolder (Enterprise) then bundles insights and analytics capabilities to visualize asset and user performance data. Integration with existing creative apps and marketing tools is expandable thanks to Brandfolder's RESTful API and includes connectivity to Adobe InDesign server for live, inline template editing, while additional product features include dedicated expert-led customer support.
Starting price
Alternatives
with better value for money
Brandfolder’s user interface
Brandfolder review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about Brandfolder?
Reviewers appreciate Brandfolder for its intuitive interface, efficient asset management, and robust sharing capabilities, which help teams organize, search, and distribute digital assets easily. They find tagging, filtering, and version control features useful for maintaining brand consistency and streamlining workflows across departments and partners. They value responsive customer support and frequent updates, though some mention a learning curve and higher pricing for smaller teams.
Users report challenges with search functionality, tagging accuracy, and folder organization, noting occasional difficulties in locating assets or managing large libraries. They say improvements in mobile access, photo crediting, and permissions would enhance usability for diverse teams.
Select to learn more
Who uses Brandfolder?
Based on 448 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Brandfolder's key features
Most critical features, based on insights from Brandfolder users:
All Brandfolder features
Features rating:
Brandfolder alternatives
Brandfolder
Starting from
No pricing info
Airtable
Starting from
20
/user
Per month
Kontainer
Starting from
215
Per month
monday.com
Starting from
9
/user
Per month
Brandfolder integrations (39)
Integrations rated by users
We looked at 448 user reviews to identify which products are mentioned as Brandfolder integrations and how users feel about them.
Integration rating: 4.5 (3)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 5.0 (2)
“We use Google Docs a lot alongside Slack and Gmail for sharing meeting notes, requirement docs and collaborative updates across teams. The Slack integration is especially useful because documents can be shared and discussed quickly.”
Kaleem A.
Senior SWE
Integration rating: 5.0 (2)
“I can create my initial image using Artistly, then I bring it into Photoshop and complete my design process.”
Diana R.
Owner
Integration rating: 5.0 (2)
“These two products work well together.”
Raegan P.
Graphic Designer
Integration rating: 3.0 (2)
“Adobe creative cloud is great for saving.”
Raegan P.
Graphic Designer
Integration rating: 4.0 (1)
“Notwendig für Ablage von projektrelevanten Unterlagen”
Christoph D.
Head of Project Management Office
Brandfolder customer support
What do users say about Brandfolder customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Brandfolder customer support.
Widespread user sentiment highlights Brandfolder's customer support as responsive, quick, and consistently available when needed.
A significant portion of users praise the onboarding and setup assistance, noting helpful guidance and readiness for launch.
Frequently reported by users, Brandfolder's support team is knowledgeable, patient, and resolves issues efficiently.
Common user feedback emphasizes the ease of contacting support via email, call, and chat, with prompt and courteous responses.
Support options
Training options
To see what individual users say about Brandfolder's customer support, check out the review snippets below.
“BrandFolder has its own version of this, called sections, but it's technically more rigid.”
Midori H.
Creative Operations Manager
“Must have tools for any large teams (>5) to keep their workflows productive”
Rochak A.
Director
“Only then did they reply, conveniently locking me into another year of service and adding more charges to an already stressful situation. Despite approving my payments which I suggested to them myself, the most recently sent my account to a third-party collections agency, claiming I had ignored all prior payment communication, which is completely false.”
Jenna K.
Owner
“Getting support on a specific issue also took longer than ideal a few months back.”
Cole C.
Marketing Coordinator
Brandfolder FAQs
Brandfolder has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What level of support does Brandfolder offer?
Brandfolder offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum
