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Call Optix Logo

AI voice call analytics and sales management tool

Table of Contents

Call Optix - 2026 Pricing, Features, Reviews & Alternatives

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Call Optix overview

What is Call Optix?

Call Optix is an AI-enabled call intelligence and analysis platform designed to help businesses gain deep insights into their customer conversations, optimize sales performance, and maximize revenue. With seamless integration into existing VOIP and CRM systems, Call Optix transforms every call into actionable intelligence, allowing sales teams to close more deals, improve customer relationships, and drive business growth.

Call Optix ensures that every call is analyzed, summarized, and enriched with valuable insights, enabling sales teams to prioritize high-value prospects and engage with them more effectively. It offers a call transcription and summarization feature that helps automatically transcribe every conversation, generating concise summaries with key takeaways, action items, and next steps. Call Optix analyzes conversations to build detailed customer profiles, helping businesses understand buyer intent, behavior, and preferences. Businesses can identify hot leads, repeat customers, and potential churn risks—all from a single platform. It assists with sales funnel optimization and deal prioritization by evaluating the potential value of each conversation, categorizing leads based on their likelihood to convert, and more. This enables sales teams to prioritize high-value opportunities and allocate resources effectively. Call Optix offers AI-generated task lists that help extract action items from conversations and automatically assign them to relevant team members. It helps send a proposal, schedule a follow-up call, or provide additional information.

Call Optix detects sentiment, highlighting whether a customer is happy, frustrated, or hesitant. This allows sales reps to tailor their approach and handle objections more effectively. The tool helps businesses track revenue impact and cost associated with sales calls. Whether users are running a high-volume outbound campaign or managing inbound leads, the AI-driven analytics provide a clear view of ROI, helping them make data-driven decisions. Call Optix integrates with third-party VOIP providers such as JustCall, MyOperator, RingCentral, Twilio, and Aircall. It also syncs with CRMs including HubSpot, Zoho, Salesforce, and Pipedrive, ensuring that all call insights are available directly within the existing workflow.

Key benefits of using Call Optix

•Call Optix provides AI-driven insights for businesses of all sizes and helps transform sales calls into revenue-generating opportunities. It helps enhance customer relationships and optimize team performance. Call Optix turns conversations into actionable intelligence, helping businesses improve decision-making, increase conversions, and streamline workflows. It offers automation that eliminates manual data entry and follow-up tracking.

•The tool offers AI-enabled transcription and summarization features and helps generate task lists and follow-ups such as sending a proposal, scheduling a call, or addressing objections.

•The platform assists with sales funnel optimization and lead prioritization on the most promising prospects, increasing efficiency and boosting conversion rates.

•It also offers sentiment analysis and conversation insights, allowing sales reps and customer support teams to tailor responses, improve engagement, and handle objections.

•Call Optix works with top VOIP providers such as JustCall, MyOperator, RingCentral, Twilio, and Aircall and integrates with HubSpot, Zoho, Salesforce, Pipedrive, and other CRMs. This ensures call insights are automatically recorded.

•Call Optix provides revenue impact tracking and performance analytics with detailed reports on call volume, deal progress, and agent performance.

•It offers multi-language support and secure infrastructure with enterprise-grade security. It ensures secure and compliant data handling.

•Call Optix helps sales teams close deals faster with AI-enabled insights and automated follow-ups. Customer support teams can optimize service quality with sentiment analysis and conversation tracking. It enables marketing teams to gain insights into customer needs and objections to refine messaging. Call centers can enhance agent performance and track call outcomes efficiently. Business owners and executives can make data-driven decisions to optimize sales operations.

Starting price

0.06usage based /
per month

Call Optix’s user interface

Ease of use rating:

Call Optix reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
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Call Optix's features

Activity dashboard
AI/Machine learning
Alerts/Notifications
API
Audio capture
Automatic call distribution
Automatic transcription
Call center management
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transcription
Call transfer
Categorization/Grouping
Chat/Messaging
Communication management
Compliance management
Computer telephony integration
Contact management
Conversation intelligence
CRM
Customer experience management
Customer Service Analytics
Dashboard
Data security
Email alerts
IVR
Language detection
Lead qualification
Multi-Channel management
Multi-Language
Natural language processing
Notes management
Performance management
Predictive analytics
Predictive dialer
Prioritization
Quality assurance
Real-Time analytics
Reporting & statistics
Reporting/Analytics
Sales trend analysis
Search/Filter
Sentiment analysis
Speech-to-Text analysis
Tagging
Third-Party integrations
Visual analytics

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Call Optix pricing

Value for money rating:

Starting from

0.06

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Call Optix price and value

Value for money rating:

Call Optix support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Chat

Training options

In Person
Live Online
Videos

Call Optix FAQs

Q. What type of pricing plans does Call Optix offer?

Call Optix has the following pricing plans:
Starting from: $0.06/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Call Optix?

Call Optix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Call Optix support?

Call Optix supports the following languages:
English


Q. Does Call Optix offer an API?

No, Call Optix does not have an API available.


Q. What other apps does Call Optix integrate with?

Call Optix integrates with the following applications:
Aircall, Zoho CRM, RingCX, Pipedrive, Freshsales, JustCall, SugarCRM, Quo, CallHippo, Twilio, Salesforce Platform, HubSpot CRM, Zendesk Suite


Q. What level of support does Call Optix offer?

Call Optix offers the following support options:
Email/Help Desk, FAQs/Forum, Chat

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