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Endear

CRM platform to manage clients, sales, and retention

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Is this product right for your business?

Find out with a

Endear - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Endear overview

What is Endear?

Endear is a retail CRM and clienteling platform built to grow sales and strengthen customer relationships.

Organize customer data, send personalized email & SMS campaigns, and analyze outreach, store, and team performance across channels. Plus, Endear Stories let you curate and share personalized products to drive clicks and conversions. And with live chat built-in, you can engage online shoppers instantly to drive loyalty and increase cart size.

Key benefits of using Endear

Unify your customer data and use it to power personalized interactions, optimize outreach, and enhance loyalty through the entire customer journey.

Transform customer relationships with a personalized clienteling solution and equip your team with tools to create tailored shopping experiences, deepen customer relationships, and drive repeat business.

Email and SMS campaigns that run themselves while sales soar!
Utilize your customer data to easily personalize every text and email campaign to boost sales and engagement.

Built-in SalesChat: Enhance real-time customer interactions meant to drive sales, not support tickets. Offer personalized recommendations directly from your product pages to drive loyalty and sales.

Real-time analytics: Track store, team, and campaign performance in real-time. Build custom reports to make smarter business decisions and drive sustained growth.

Boost sales: Through targeted communication, personalized product storytelling, and effective live chat, Endear drives sales by creating meaningful customer connections.

Enhanced customer engagement: From personalized campaigns to custom lookbooks, Endear elevates customer engagement for a more immersive, unique shopping experience.

Customer loyalty: Endear fosters two-way conversations for one-on-one connections that last, letting you provide real-time assistance when it matters most.

Efficient team performance: Comprehensive, real-time analytics enable you to optimize performance when and where you need it.

Starting price

350usage based /
per month

Alternatives

with better value for money

Endear’s user interface

Ease of use rating:

4.5

(44)

Endear pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(20)

5(24)

What do users say about Endear?

Also something to note if you are new to Endear, be sure to set up the attribution window in your settings to what the rest of your revenue channels are set to or else if you want to change them later, the performance numbers of campaigns will experience a huge discrepancy from YoY performance.

Select to learn more

Who uses Endear?

Based on 44 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail

Apparel & Fashion

Luxury Goods & Jewelry

Consumer Goods

Others

Use cases

Customer Experience

CRM

Sales Enablement

Sales Tracking

Marketing

Endear's key features

Most critical features, based on insights from Endear users:

Reporting/Analytics

4.0

(17)

Contact management

4.4

(7)

CRM

4.4

(7)

Task management

4.6

(5)

Performance management

4.6

(5)

Customizable fields

4.0

(6)

All Endear features

Features rating:

4.2

(44)

Customizable templates

4.4

(5)

Email templates

4.0

(3)

Live chat

4.0

(1)

Contact database

5.0

(4)

Marketplace integration

(0)

Mobile access

5.0

(1)

Multi-Location

5.0

(1)

Real-Time data

4.0

(1)

Reporting & statistics

5.0

(1)

Search/Filter

3.0

(1)

Activity tracking

5.0

(1)

Data synchronization

(0)

Data visualization

4.3

(3)

Customizable reports

4.3

(6)

Engagement tracking

4.0

(6)

Data import/export

4.7

(3)

Email management

4.5

(4)

Email marketing

4.4

(5)

Content management

5.0

(2)

Real-Time notifications

4.5

(2)

Access controls/permissions

4.0

(2)

Third-Party integrations

4.0

(1)

Activity dashboard

(0)

Tagging

(0)

Segmentation

(0)

Activity/News feed

(0)

Sales reports

(0)

Sales onboarding & training

(0)

Alerts/Notifications

(0)

Reminders

(0)

Real-Time updates

(0)

Real-Time reporting

4.0

(1)

API

(0)

Campaign management

(0)

Real-Time analytics

(0)

Product catalog

(0)

Collaboration tools

(0)

Multi-Language

(0)

Multi-Currency

(0)

Multi-Channel marketing

(0)

Mobile app

(0)

Commenting/Notes

(0)

Commission management

4.0

(1)

Marketing automation

(0)

Customer database

(0)

Lead management

(0)

Internal chat integration

(0)

Interaction tracking

(0)

For retail

4.0

(1)

Customer history

(0)

Customer segmentation

(0)

Customizable branding

(0)

Dashboard

(0)

Document storage

(0)

Endear alternatives

Endear

4.5

(44)

Starting from

350

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.4

Customer Support

4.6

Zoho CRM

4.3

(6.9K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

LiveAgent

4.7

(1.7K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Zendesk Suite

4.4

(4K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Endear pricing

Value for money rating:

4.4

(44)

Starting from

350

Per month

Usage Based

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Endear price and value

Value for money rating:

4.4

(44)

To see what individual users think of Endear's price and value, check out the review snippets below.

“I loved the fact that the founders, Jinesh and Leigh themselves would handle the support chat at times. A wonderful company and a great CRM platform, especially for retail.”

Richard L.

Director of Business Development

“The thing that I find the most useful is being able to filter through hundreds of thousands of clients to target a very specific group for a specific kind of outreach.”

Katia B.

Store Director