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MyStudio Logo
MyStudio
4.4
(134)

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CRM for managing customer, sales, and products

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(1)

MyStudio Pricing, Features, Reviews and Alternatives

MyStudio product overview

Price starts from

59

Per month

Flat Rate

What is MyStudio?

MyStudio is a customer relationship management (CRM) software designed to help clubs and other businesses manage events, trials, memberships, classes, retail, and more. Customers can buy classes, trials, and other services through websites, a custom mobile application, or social media channels. Enterprises can create, manage and launch personalized websites and mobile apps to establish brand identity with clients.

Key benefits of using MyStudio

• MyStudio simplifies, automates, and multiplies your potential to sell.
• Don't make running your business any more complex than it needs to be. Use tools that simplify for you.
• With MyStudio, your clients can buy from you in countless ways without you needing to tend to them.
• Businesses can sell memberships, retail/pro shop items, trial memberships, and more and manage registrations for camps, birthday parties, and other special events.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

MyStudio pricing information

Value for money

4.5

/5

134

Starting from

59

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

MyStudio features

Functionality

4.1

/5

134

Total features

109

12 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third Party Integrations
Reporting & Statistics
Alerts/Notifications
API
Data Import/Export
Customizable Reports

MyStudio users reviews

Overall Rating

4.4

/5

134

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.48/10
Rating distribution

5

4

3

2

1

76

43

12

1

2

Pros
With my previous software, I never felt like they listened to my concerns. MyStudio is always asking us what we need and how they can improve their software to be the best in the industry.
Great customer service, innovative and forward thinking development team. My experience with MyStudio has always been positive and pleasant from the onset.
It's amazing to wake up to purchases and memberships sold. The best thing is the ease of use.
Cons
Appointments function is awful. Class types and memberships restrictive and not fully customisable.
Billing is terrible and will cause double charging issues and confusion.
Poor functionality in reporting, leading to (sometimes expensive) billing and membership errors. Sub-standard smartphone app.
KK
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Kirsten K.

Owner

Retail, self-employed

Review source

Overall Rating

My Experience with MyStudio for my very first business

Reviewed 3 months ago

Transcript

Kirsten: Hi, my name is Kirsten and I'm an owner of Martial Arts Studio. I give MyStudio five out of...

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Jenna H.

Verified reviewer

Executive Office, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing platform and wonderful to work with!

Reviewed 22 days ago
Pros

The user experience is simple which made the implementation/training process SO much easier than what was proposed by some of the other systems we looked at. All of the functionality we needed to support our 400+ locations is included and the MyStudio team has been wonderful to work with in customizing the platform to fit our needs to a T.

Cons

Better reporting capabilities are needed but this is something the MyStudio team is already working on and I have full confidence they will be able to deliver!

SI
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Samantha I.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

There will never be a perfect CRM.

Reviewed 5 months ago

In the beginning they moved very quickly in updating things that customers requested, adding features and developments, and making adjustments as needed. They seem to have slowed some since then.

Pros

I love the app, and the ease of use for families. Information for my staff is clear and accessible.

Cons

There is no way to mark orders from "Unfulfilled" to "Ordered" to "Fulfilled". We do a lot of special orders, it would be nice to have the option to mark items as "Ordered". I have requested several times. Also, we need the ability to track stripes as well as attendances. Our students are required to get stripes to graduate. Parents need to be able to see attendance and stripes in the app. Also, we need to be able to clear attendance after graduation for anyone who did not test or graduate.

Vendor response

Hello, thank you for your feedback. In terms of tracking stripes, you are able to do that now. Here is a video describing how: https://player.vimeo.com/video/703804420 You can also access this within your Memberships section of your account -- the tutorial is available at the "i" icon in your account to guide you. We will continue to update the system to provide you better and better tools to run your business.

EP
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Eric P.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Amazing Idea that falls short

Reviewed 2 years ago

MyStudio has not solved any of my problems. In the times that I have emailed or chatted with customer service, I have had to create my own "work around" to solve my issues. Unfortunately, the list of issues continues to grow and I find myself looking elsewhere for a better product.

Pros

I love the events and the ability to upload curriculum.

Cons

The features regarding the data base have much to be desired. Users are able to change their information, therefore making it difficult for my staff to contact them (the users frequently erase their own phone numbers when signing up for events). It's also time consuming to create customized reports/student lists... there are no customized templates for such things. The leadership seems to have their own agenda and not that of the customers. I have several friends who are moving on to similar apps which, in my opinion, "listen to the needs of the customer."

Vendor response

Hello Eric, Thank you for sharing your thoughts. A member of our team will be reaching out to learn more about your experience. We thank you for your previous recommendations to colleagues, and we hope to earn your business again.

KK
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Kirsten K.

Retail, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Experience with MyStudio for my very first business

Reviewed 4 months ago

I enjoyed my time with MyStudio and I know there are some issues but for the most part, I'm happy with the product and plan to renew for next year.

Pros

I love the customer service, with all my dumb questions they are always patient with me and get to the bottom of issues. The format is super nice as administrator, for client management, automatic payments, the trigger for late payments, email us (how its also sent to other emails so I don't miss it), the website template, and billing schedule, the cash flow, and many more features I can't list at the moment. I can't imagine running my business without it.

Cons

Updates - I would like more notice of any updates to the software, like via text or email. This notice is to double-check the client's accounts to confirm the payment is correct. For the website template, I would like the option to run google ads but it requires coding which the website template does not provide. IF MyStudio can fix that issue that would be great! The processing fees, I think the...

Vendor response

Thank you for your honest review. We see your feedback and our product team will keep it in mind as we continue to roll out new updates to the various parts of the system.

MW
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Matt W.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyStudio Is AWESOME!

Reviewed 2 years ago
Pros

The customer service at MyStudio is second to none! They are always there to help whenever I need it. MyStudio is always improving too! They are constantly adding new features to stay ahead of their competition. They as us as users what we need and then they add that to the software. With my previous software, I never felt like they listened to my concerns. MyStudio is always asking us what we need and how they can improve their software to be the best in the industry!

Cons

There are a few features that my previous software had that MyStudio doesn't have. But as I said before, they are always adding to and improving their program to give us exactly what we need! The onboarding process was a little bit more tedious and difficult than I would have liked but once it was done, the software was so easy to use right away.

Vendor response

Thanks for your review, Matt! We look forward to releasing more upgrades and updates!

MyStudio FAQs and common questions

Q. What type of pricing plans does MyStudio offer?

MyStudio has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of MyStudio?

MyStudio has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does MyStudio support?

MyStudio supports the following languages:
English


Q. Does MyStudio support mobile devices?

MyStudio supports the following devices:
Android, iPad, iPhone


Q. Does MyStudio offer an API?

No, MyStudio does not have an API available.


Q. What other apps does MyStudio integrate with?

MyStudio integrates with the following applications:
Zapier


Q. What level of support does MyStudio offer?

MyStudio offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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