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MyStudio Pricing, Features, Reviews and Alternatives

MyStudio product overview

Price starts from

$

49

/momonth
Flat Rate

What is MyStudio?

MyStudio is a customer relationship management (CRM) software designed to help clubs and other businesses manage events, trials, memberships, classes, retail, and more. Customers can buy classes, trials, and other services through websites, a custom mobile application, or social media channels. Enterprises can create, manage and launch personalized websites and mobile apps to establish brand identity with clients.

Key benefits of using MyStudio

• MyStudio simplifies, automates, and multiplies your potential to sell.
• Don't make running your business any more complex than it needs to be. Use tools that simplify for you.
• With MyStudio, your clients can buy from you in countless ways without you needing to tend to them.
• Businesses can sell memberships, retail/pro shop items, trial memberships, and more and manage registrations for camps, birthday parties, and other special events.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

MyStudio pricing information

Value for money

4.7

/5

82

Price starts from

$

49

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MyStudio features

Functionality

4.2

/5

82
Total Features110 12 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

MyStudio users reviews

Overall rating

4.5

/5

82

Positive reviews

88%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.7/10
Rating distribution

5

4

3

2

1

50

22

9

0

1

Pros
It's amazing to wake up to purchases and memberships sold. The best thing is the ease of use.

AF

Alysa F.

Great customer service, innovative and forward thinking development team. My experience with MyStudio has always been positive and pleasant from the onset.

DO

Dayo O.

With my previous software, I never felt like they listened to my concerns. MyStudio is always asking us what we need and how they can improve their software to be the best in the industry.

MW

Matt W.

Cons
Appointments function is awful. Class types and memberships restrictive and not fully customisable.

GM

Glenn M.

Billing is terrible and will cause double charging issues and confusion.

AS

APOLLO S.

Poor functionality in reporting, leading to (sometimes expensive) billing and membership errors. Sub-standard smartphone app.

GM

Glenn M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyStudio - Great Tool for any any School

Reviewed 7 months ago

[SENSITIVE CONTENT HIDDEN] and his team have been fantastic. Like any other software or apps, there are bugs but they work with you each and every step.

Pros

I like that it allows my students to access curriculum, events etc. One of the biggest plusses is that [SENSITIVE CONTENT HIDDEN] and his team are always building and making it better.

Cons

That there is a little back-end work. There are some features that other CRM have that MyStudio does not have, but that's ok. For the price and the functionality of MyStudio, hands-down winner.

Vendor response

Thanks for your review, Gary! We look forward to releasing more upgrades and updates to you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyStudio Is AWESOME!

Reviewed 7 months ago
Pros

The customer service at MyStudio is second to none! They are always there to help whenever I need it. MyStudio is always improving too! They are constantly adding new features to stay ahead of their competition. They as us as users what we need and then they add that to the software. With my previous software, I never felt like they listened to my concerns. MyStudio is always asking us what we need and how they can improve their software to be the best in the industry!

Cons

There are a few features that my previous software had that MyStudio doesn't have. But as I said before, they are always adding to and improving their program to give us exactly what we need! The onboarding process was a little bit more tedious and difficult than I would have liked but once it was done, the software was so easy to use right away.

Vendor response

Thanks for your review, Matt! We look forward to releasing more upgrades and updates!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Amazing Idea that falls short

Reviewed 7 months ago

MyStudio has not solved any of my problems. In the times that I have emailed or chatted with customer service, I have had to create my own "work around" to solve my issues. Unfortunately, the list of issues continues to grow and I find myself looking elsewhere for a better product.

Pros

I love the events and the ability to upload curriculum.

Cons

The features regarding the data base have much to be desired. Users are able to change their information, therefore making it difficult for my staff to contact them (the users frequently erase their own phone numbers when signing up for events). It's also time consuming to create customized reports/student lists... there are no customized templates for such things. The leadership seems to have their own agenda and not that of the customers. I have several friends who are moving on to similar apps which, in my opinion, "listen to the needs of the customer."

Vendor response

Hello Eric, Thank you for sharing your thoughts. A member of our team will be reaching out to learn more about your experience. We thank you for your previous recommendations to colleagues, and we hope to earn your business again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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2 Years In

Reviewed 7 months ago

I would say the overall experience has been good, and I am very happy I made the choice to switch to MyStudio.

Pros

The thing I liked most about MyStudio, in the beginning, was the low cost of entry. Once, we implemented the software the customer service was nice, and the software has grown and added new features which are all also nice. The other thing I am quite happy with is the fact that I can get payment processing done as well as get the expensive credit card machines out of my gym.

Cons

What I haven't liked the most has been the slowing down of the customer support, especially as I am a white label member (which is supposed to be like VIP) and sometimes I find it difficult to navigate.

Vendor response

Hi JD, Thanks for sharing about your experience. We are so happy that you are with us. Thanks for being with us as we continued (and continue) to roll out new features, and that's great that you no longer need the credit card machines! We hear your feedback about customer service being slower than before-- we are working on remedying this as we speak and I hope you do not have issues again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MyStudio is constantly innovating

Reviewed 7 months ago

My overall experience with MyStudio has been great. We started with a basic version and within a couple of months upgraded to the personal version so we had our on app. This platform is great from the using the dashboard on the computer or the business app on my teams tablets or phones. We can be at an event away form our business and still sign members up in real time.

Pros

What I like most about MyStudio is that it allows for my entire team to be flexible and we can pivot quickly no matter what the circumstance. They allow for us to stay in constant communication with our members.

Cons

What I like least about the software is waiting on some of the updates, but the good thing is they are constantly updating and innovating the platform to make it better. They are a young company but are making great progress.

Vendor response

Hello Jason, thanks for sharing about your experience with us over 2+ years! What we particularly love is your comment "We can be at an event away form our business and still sign members up in real time." We are so happy that you have fully embraced the platform and are letting it do work for you so you have more free time! We will pass on your comments to our team. Please reach out to us anytime if you need help or want to share anymore thoughts.

MyStudio FAQs and common questions

MyStudio has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


MyStudio has the following typical customers:
Freelancers, Mid Size Business, Small Business


MyStudio supports the following languages:
English


MyStudio supports the following devices:
Android, iPhone, iPad


No, MyStudio does not have an API available.


MyStudio integrates with the following applications:
Zapier


MyStudio offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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