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Rafiki Logo

Unlock truth in your pipeline to forecast with confidence

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Rafiki - 2026 Pricing, Features, Reviews & Alternatives

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Rafiki overview

What is Rafiki?

Rafiki captures and understands what was said in your interactions across dialer, web conference calls and emails and delivers true insights to you via your CRM, email, Slack etc. It tracks a customizable list of deal risks and key topics that indicate churn signals, competitor mentions, no activity, poor stakeholder engagement, upsell opportunities and many more to help you take early action and never miss a winnable deal..

Rafiki is the only true AI driven Conversation Intelligence platform that also helps reps re-engage prospects with a secure, exclusive, direct chat based follow up. Reps leverage the follow-up module, post-demo, and save 1 out of 4 deals that would have been otherwise lost.

Sales Coaches use the call library and analytics to analyze winning patterns of top closers and build customized playbooks, while Sales Leaders forecast better based on the best source of deal truth.

With no license minimums or registration fees, Rafiki is built for teams of any size looking to scale with an affordable and flexible pricing.

Key benefits of using Rafiki

- Captures the interactions between your customers and team, delivers insights and guidance so you can improve your team efficiency, manage sales forecasts and consistently hit your sales targets

- Rafiki understands what's being said in your call and helps you apply it to your business and team, by arming with data on coaching opportunities, such as what topics and talk patterns the reps should focus on and how to improve forecasting accuracy. Sales reps and enablements team can work together and do more of what's working and do less of what’s not working so well

-Search your full call library across your key topics of interest, listen, comment, snippet, create playlists to help Onboard & Ramp, Share, Score and Coach to empower your team

- Save hours and skip the chore of finding what was said and what’s important, by leveraging Rafiki’s advanced AI to get to the important questions from your customer interactions, detect the key topics being discussed, automatically list action items, and get a gist of relationship dynamics with a swipe

-​​Send personalized follow up messages with timestamped, video-content from the call, with Rafiki’s Unique and Exclusive Follow up tool that increases prospect re-engagement by 20%

- Be alerted for ghosted accounts, missed follow-ups, lack of activity, single threaded calls, pricing, objections, your key trackers, poor sales behaviors and more and tackle them in time to grow revenue

Starting price

10per user /
per month

Alternatives

with better value for money

Rafiki’s user interface

Ease of use rating:

Rafiki reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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4

3

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Rafiki's features

Activity dashboard
AI/Machine learning
Alerts/Notifications
Automatic transcription
Business process automation
Calendar management
Call recording
Call reporting
Commenting/Notes
Communication management
Conversation intelligence
CRM
Dashboard
For sales teams/organizations
Generative ai
Graphical data presentation
IVR
Meeting management
Multi-Language
Natural language processing
Onboarding
Performance management
Performance metrics
Predictive analytics
Reporting & statistics
Reporting/Analytics
Sales onboarding & training
Sales pipeline management
Sales reports
Screen recording
Search/Filter
Single sign on
Speech-to-Text analysis
Strategic planning
Tagging
Third-Party integrations
Video conferencing
Workflow management

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Rafiki pricing

Value for money rating:

Starting from

10

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Rafiki price and value

Value for money rating:

Rafiki support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat

Training options

Videos
Documentation
Live Online

Rafiki FAQs

Q. What type of pricing plans does Rafiki offer?

Rafiki has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Rafiki?

Rafiki has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Rafiki support?

Rafiki supports the following languages:
English, French, German, Hindi, Spanish


Q. Does Rafiki offer an API?

Yes, Rafiki has an API available for use.


Q. What other apps does Rafiki integrate with?

Rafiki integrates with the following applications:
Salesforce Starter, Microsoft Outlook, Aircall, Zoho CRM, Pipedrive, Freshsales, RingCentral Engage Voice, HubSpot CRM


Q. What level of support does Rafiki offer?

Rafiki offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat

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