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Simla.com Logo

CRM platform to boost your eCommerce sales

Table of Contents

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Simla.com - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

Simla.com overview

What is Simla.com?

CRM platform to boost your eCommerce sales

With this platform, you will be able to:

** Unify all your communication channels, including WhatsApp, Facebook, and Instagram, in a single window

** Create orders from the chat with your clients

** Take advantage of a ready-to-use sales funnel or create your own

** Segment your clients and personalize your communications

** Launch promotional newsletters, combining WhatsApp and email channels

** Utilize chatbots based on ChatGPT

** Communicate with and manage your clients from your smartphone

Starting price

27per user /
per month

Alternatives

with better value for money

Simla.com’s user interface

Ease of use rating:

Simla.com reviews

Overall rating

4.7

/5

32

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

25

4

3

0

0

Who uses Simla.com?

Based on 32 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Health, Wellness and Fitness
Marketing and Advertising
Consumer Electronics
Others

Use cases

CRM
Customer Communications Management
Small Business CRM
Customer Service
Online CRM

Simla.com's key features

Most critical features, based on insights from Simla.com users:

Contact management
Email management
Lead management
Chat/Messaging
Customer database
Reporting/Analytics

All Simla.com features

Features rating:

CRM
Customer history
Interaction tracking
Real-Time monitoring
Dashboard
API
AI copilot
Live chat
Multi-Channel communication
Alerts/Notifications
Mobile access
Inbox management
Pipeline management
For small businesses
Social media integration
Lead generation
Contact database
Data import/export
Sales pipeline management
Quotes/Estimates
Real-Time analytics
Real-time conversations
Real-Time data
Workflow management
Product recommendations
Personalization
Performance metrics
Multiple data sources
Multi-Language
Multi-Channel social integration
Multi-Channel marketing
Monitoring
Customer support
Web-based deployment
Voice recognition
Visual analytics
Video support
Third-Party integrations
Territory management
Template management
Task management
Task automation
Tagging
Surveys & feedback
Softphone
SMS messaging
Sentiment analysis
Segmentation
Search/Filter
Sales trend analysis
Sales reports
Reporting & statistics
Reminders
Referral tracking
Real-Time notifications
Customer social profiles
Customer Service Analytics
Customer segmentation
Customer engagement
Conversation intelligence
Configurable workflow
Communication management
Collaboration tools
Chatbot
Campaign Segmentation
Campaign management
Call recording
Call center management
Calendar/Reminder system
Autoresponders
Appointment scheduling
Appointment management
Activity tracking
Activity dashboard
A/B testing
Marketing automation
Lead qualification
Lead nurturing
Lead distribution
Lead capture
Internal chat integration
Human Handover
Forecasting
Feedback management
Event triggered actions
Email tracking
Email templates
Email marketing
Email Automation
Drag & drop
Document storage
Data visualization
Data security
Customizable templates
Customizable reports
Customizable fields

Simla.com alternatives

Simla.com logo

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27

/user

Per month

Free trial
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Features
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Zendesk Suite logo
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LiveChat logo
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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Simla.com pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

27

/user

Per month

Features included:

  • Automatic dialog distribution bot
  • Open dialog reminder
  • FAQ-bot
  • Facebook and Instagram connection
  • Automated lead saving
  • Connection of the online chat on the web
  • Mobile app with chats, notifications and tasks
  • Analytics
  • Access to tasks
  • Technical support

Pro

50

/user

Per month

Features included:

  • Automatic dialog distribution bot
  • Open dialog reminder
  • FAQ-bot
  • Facebook and Instagram connection
  • Automated lead saving
  • Connection of the online chat on the web
  • Mobile app with chats, notifications and tasks
  • Analytics
  • Segmentation of the customer base by WhatsApp, email and SMS
  • Ready-to-use marketing mechanics
  • ChatGPT-based AI assistant
  • Access to tasks
  • Triggers
  • Access to telephony
  • Work with catalog
  • Technical support

User opinions about Simla.com price and value

Value for money rating:

Simla.com integrations (15)

Integrations rated by users

We looked at 32 user reviews to identify which products are mentioned as Simla.com integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 5.0 (1)

ChatGPT logo
ChatGPT

Integration rating: 5.0 (1)

Simla.com support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Chat
FAQs/Forum
Phone Support

Training options

In Person
Documentation
Webinars
Live Online
Videos

Simla.com FAQs

Q. Who are the typical users of Simla.com?

Simla.com has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What languages does Simla.com support?

Simla.com supports the following languages:
English, Spanish


Q. Does Simla.com support mobile devices?

Simla.com supports the following devices:
Android, iPhone


Q. Does Simla.com offer an API?

Yes, Simla.com has an API available for use.


Q. What level of support does Simla.com offer?

Simla.com offers the following support options:
Email/Help Desk, Knowledge Base, Chat, FAQs/Forum, Phone Support

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