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Chatbot Software with Calendar Management (2026)

Last updated: April 2026

Key features of Chatbot Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Automated Responses: Reviewers appreciate automated responses for providing quick, consistent replies and reducing the need for manual intervention, enhancing customer satisfaction. 95% of reviewers rated this feature as important or highly important.
  • AI/Machine Learning: Users highlight AI/ML for its continuous learning, improving response accuracy, handling repetitive tasks, and reducing human dependency. 92% of reviewers rated this feature as important or highly important.
  • Natural Language Processing: Reviewers value NLP for understanding queries accurately, handling multiple languages, and providing human-like interactions. 91% of reviewers rated this feature as important or highly important.
  • Customer Support: Customers find the support teams responsive and helpful, providing prompt assistance and ensuring smooth user experiences. 91% of reviewers rated this feature as important or highly important.
  • Live Chat: Users enjoy live chat for real-time communication, immediate problem resolution, and enhancing customer engagement and satisfaction. 89% of reviewers rated this feature as important or highly important.
  • Transcripts/Chat History: Reviewers find chat history useful for tracking interactions, improving service quality, and maintaining detailed records for future reference. 84% of reviewers rated this feature as important or highly important.
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22 software options

Pipedrive logo

Cloud-based CRM solution for salespeople

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Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Celoxis logo

AI-enabled platform for streamlining project management

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Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results.

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Drift logo
Category Leaders

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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OnceHub logo

Be where it matters. Bring your A game and sell.

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OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

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SmatBot logo

Chatbot Building Platform

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An omnichannel platform that can be used to build conversations with your customers for the purposes of Lead Generation, Customer Support, Surveys, Enquiries, Appointments, Feedback, Suggestions and more.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Smith.ai logo

Smith.ai: A superior 24/7 customer engagement solution.

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Smith.ai is the most adaptable AI-powered customer engagement solution that captures & converts leads 24/7.

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Oracle Fusion Cloud HCM logo

Redefine best in HR

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Oracle HCM Cloud is a suite of human capital management applications that help find and retain talent including HR, benefits, payroll, & performance management

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Hyreo logo

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Hyreo is a futuristic Recruitment and Talent Acquisition platform, functioning in unison with AI, Data, and Smart Integrations, creating customer-like candidate experiences and streamlined recruitment for enterprises.

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Tangle logo

The Smart ERP with Superpowers

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Tangle offers infinitely adaptable ERP solutions for discrete manufacturing, seamlessly aligning with each client's unique business processes for enhanced efficiency and effectiveness.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Whautomate logo

WhatsApp automation and customer engagement platform

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Whautomate is a platform that leverages WhatsApp to provide businesses with automation and customer engagement tools, allowing users to streamline workflows, save time, and optimize sales.

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TEMS.ai logo

AI-powered digital work instructions for Factories & WHs

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TEMS.ai is an AI-powered knowledge platform that transforms frontline expertise into interactive digital instructions and SOPs for manufacturing and warehouse environments. The system captures processes through video or existing files, automatically generating structured, role-specific work instructions that can be instantly shared across multiple languages. TEMS.ai enables paperless operations while improving quality and productivity through real-time updates and advanced analytics.

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watsonx Assistant logo

Virtual assistant powered by AI

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watsonx Assistant (formerly known as IBM Watson Assistant) is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses.

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KaraboAI logo

Enhancing Business Operations with AI Powered Chatbots

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KaraboAI provides AI-powered chatbots designed to streamline and enhance business operations. These intelligent chatbots, tailored for live support and website integration, improve productivity by automating customer interactions and facilitating seamless transactions.

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TransformLeads.com logo

Transform Your Marketing with Power and Efficiency

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Streamline your marketing efforts and maximize lead conversion with Transformleads.com's suite of tools. Automate tasks, engage customers, and drive higher-quality leads.

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3C Plus logo
(0)

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Representative24 logo
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AI-enabled customer service agent

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Representative24 is an AI customer service solution that helps businesses of all sizes provide personalized support by combining automation with secure integrations.

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QED Labs logo

AI-powered property maintenance automation

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QED Labs is an AI-powered property maintenance automation platform designed for residential portfolios. The software automates tenant communications through WhatsApp or email, classifies and prioritizes maintenance issues, and dispatches contractors based on performance metrics including trade coverage, geography, responsiveness, quality, and price. The platform integrates with existing property management systems to track work orders from initial reporting through completion.

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