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Top Rated Conversation Intelligence Software with Ai machine learning - Page 2

Last updated: November 2026

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98 software options

ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

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French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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HubSpot Sales Hub logo

More selling. Less everything else.

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One platform where your pipeline, your deals, and the work to move them forward all run from the same customer data. HubSpot Sales Hub helps reps focus on selling and gives leaders trusted reporting, insights, and recommendations. Start free.

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diio logo

diio is an AI Revenue Automation & Orchestration (RAO) agent

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diio is an AI Revenue Automation & Orchestration (RAO). It analyzes meetings, calls, and messages against your playbooks, extracts CRM-ready insights, tracks commitments, predicts success, and helps reps and leaders improve execution across every customer interaction.

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Spiky.ai logo

Decision Intelligence for Revenue Teams

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Spiky is an AI-powered conversation and revenue intelligence platform that transforms customer interactions into actionable insights, real-time coaching, and smarter revenue decisions.

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Gryphon logo

Cloud GRC platform for enterprise contact governance

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Gryphon ONE is a cloud-based enterprise contact governance platform enforcing real-time compliance across voice, SMS, email, and AI.

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Avoma logo

Cloud-based AI meeting & revenue platform for B2B

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Cloud-based AI platform for B2B revenue teams automating note-taking, call coaching, CRM sync, conversation intelligence, and pipeline.

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Cresta logo

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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Allego logo

Cloud-based revenue enablement for enterprise teams

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Cloud-based revenue enablement platform for enterprise and mid-market teams, combining sales training, AI coaching, and content.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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Nonverbia logo

Cloud-based conversation intelligence for sales teams

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Cloud-based conversation intelligence for sales teams of 2–50, analyzing video calls via transcription, sentiment analysis, and.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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SalesCaptain logo

AI-powered front desk for phone and text.

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SalesCaptain is an AI-enable customer communication platform designed for local businesses seeking to streamline customer interactions. The system offers realistic AI phone and chat agents that handle tasks such as appointment reminders, lead qualification, and after-hours support. SalesCaptain integrates with numerous business tools while providing unified communication features that help businesses improve customer retention.

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Marchex logo

Call tracking for full marketing attribution

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Marchex Marketing Edge: Create more revenue-generating conversations by making better media buys

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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AgentX logo

Make AI Work For You

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1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

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Jiminny logo

Cloud-based conversation intelligence for revenue teams

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Cloud-based conversation and revenue intelligence platform that auto-records, transcribes, and syncs calls to CRM for sales teams.

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Revenue.io logo

Sales engagement and call tracking platform

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Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

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Cloud-based conversational AI platform orchestrating AI agents, human agents, and LLMs across messaging and voice channels.

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Laxis logo

Cloud-based AI meeting assistant for sales teams

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Laxis is a cloud-based AI platform combining bot-free meeting transcription in 100+ languages, voice dictation, and automated.

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Apollo.io logo

Cloud-based B2B AI sales platform for all team sizes

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Cloud-based B2B sales intelligence platform with a 240M+ contact database, multi-channel outreach, and AI-driven engagement tools.

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Otter.ai logo

Cloud-based AI meeting agent for teams

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Otter.ai is a cloud-based AI meeting agent that records, transcribes, and summarizes Zoom, Google Meet, and Teams meetings in real.

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Aviso logo

Cloud-based AI revenue platform for B2B enterprises

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Cloud-based AI revenue operating system for B2B enterprises combining forecasting, pipeline management, and deal guidance.

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Outreach logo

Cloud-based AI revenue workflow platform for GTM teams

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Outreach Conversation Intelligence, powered by AI-virtual assistant KaiaTM, allows reps to spend more time selling by assisting them during the conversation with in-the-moment content, automating action items, transcriptions and meeting summaries, reducing the need for manual work.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

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Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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QEval logo

Quality matters

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Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

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