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Top Rated Customer Retention Software with Free trial

Last updated: September 2026

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35 software options

LiveAgent logo

Cloud-based customer service platform for all sizes

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Cloud-based customer service platform for businesses of all sizes, combining live chat, AI chatbot, email ticketing, and call center.

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Stamp Me logo

Digital stamp card loyalty platform for small businesses

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Stamp Me is a digital loyalty platform that replaces traditional paper punch cards with mobile-based stamp collection and rewards redemption. The platform offers real-time customer insights, push notification capabilities, SMS messaging, and gamification features such as Scratch & Win promotions. Businesses can issue stamps through tap-and-go hardware devices, QR codes, or manual console entry, and the platform integrates with email and CRM systems including Mailchimp.

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Braze logo

Cloud-based customer engagement platform for B2C

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Braze is a cloud-based customer engagement platform for B2C brands to orchestrate cross-channel messaging, activate first-party data.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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Talon.One logo

Powerful Promotion Engine for Enterprises

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Talon.One is a Promotion Engine that empowers businesses to deliver relevant, effective and personalized promotions driven by their data. With one integration you can create, manage and track coupon codes, discounts, bundles, referral rewards and loyalty programs all in one holistic platform.

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Yalt logo

Boost customer loyalty. Drive growth with Yalt’s solutions.

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Maximize retention with Yalt. Use digital loyalty programs, cashback, gift cards, and personalized communication via email, SMS, and push notifications. Deliver value with meaningful rewards and experiences, turning one-time buyers into loyal advocates. Keep customers engaged and coming back!

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Fideliya Pass logo

Turn one-time visitors into regulars.

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Fideliya Pass is wallet-native loyalty software for small businesses. Your own branded card lives in Apple Wallet and Google Wallet, customers join by scanning a QR code at the counter, staff scan with any phone, and every stamp, point and reward updates on the customer's phone within seconds.

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Raaft logo

Grow SaaS revenue with no-code cancellation flows

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Raaft is a cloud-based customer satisfaction solution that helps businesses manage product feedback, cancellation flows, customer data, and more. The platform offers various functions such as consumer responses, real-time data analysis, and APIs. It also facilitates third-party integration with various applications including Stripe, Recurly, and Braintree.

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OptCulture logo

Cloud-based customer loyalty tool for retailers.

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OptCulture provides retailers with in-depth analysis of customer purchasing behaviors and preferences, enabling them to tailor their offerings effectively.

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Hotjar logo

Digital experience insights for any business selling online

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Hotjar provides website heatmaps and behavior analytics tools that reveal how visitors interact with websites. The platform combines visual feedback through heatmaps and session recordings with direct user input via surveys and feedback collection, allowing businesses to identify conversion blockers and optimize user experience. Hotjar integrates with popular tools like Google Analytics and Zapier to deliver comprehensive insights about website performance.

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Churn Assassin logo

Churn prediction system

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Churn Assassin is an advanced churn prediction system that helps B2B SaaS companies reduce customer churn by up to 38%. The product offers a two-minute setup process that provides daily automated insights on at-risk customers, allowing companies to take early action and prevent churn. Churn Assassin's machine learning and statistical analysis capabilities analyze customer behavior data to identify reliable churn signals, taking the guesswork out of churn prevention.

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Revinova logo

Smarter Trials. Better Engagement. Greater Readiness.

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Revinova is an AI-powered Clinical Trial Enablement Platform that uses Agentic AI to improve patient engagement, site readiness, protocol awareness, and trial execution.

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Eclipse AI logo

Cloud-based AI voice-of-customer platform

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Cloud-based generative AI platform unifying omnichannel voice-of-customer data from surveys and reviews to predict and reduce customer.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Pushwoosh logo

Retain your valuable audience through effective messaging

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Achieve the growth you strive for with one platform. Engage, convert, and retain your customers through push notifications, in-app messages, emails, SMS, and WhatsApp messaging.

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Screeb logo

We help companies to (re)connect with their customers

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The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Momentum logo

Cloud-based revenue orchestration for B2B GTM teams

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Momentum is a cloud-based AI revenue orchestration platform for mid-market and enterprise B2B GTM teams, automating CRM data entry.

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Akita logo

Customer Success Software

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Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more.

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Solitics logo

Cloud customer engagement platform for B2C brands

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Cloud-based customer engagement and gamification platform for B2C brands in iGaming, fintech, and e-commerce with loyalty and rewards.

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Campaign Monitor by Marigold logo

Cross-channel marketing made simple and stress-free

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Campaign Monitor by Marigold is the leading provider of professional-grade email marketing and automation software for growing businesses

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MoEngage logo

An Insights-led Customer Engagement Platform

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MoEngage is an insights-led customer engagement platform for consumer brands, that empowers marketers and product owners with AI-driven insights to create cross-channel experiences that consumers love.

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TrainerCheck logo
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Automated client check-ins with zero per-client fees.

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TrainerCheck is client management software that automates weekly check-ins and centralizes progress tracking in one dashboard. The system sends automated check-in forms on a set schedule with follow-up nudges for non-responders.

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Wowmenu logo
(0)

AI Restaurant Operating System

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WowMenu is an AI-powered restaurant growth platform for digital menus, QR ordering, smart upselling, personalized recommendations, CRM, loyalty, promotions and guest retention. Help your restaurant increase revenue and average order value with AI.

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PilotX logo
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Four agents work every customer, one at a time

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PilotX is an autonomous customer engagement platform for consumer brands. Four agents read each customer's orders and activity, decide the next move for that person, and act across email, SMS, push, WhatsApp, in-app, ads, support and Pulse. Native on Shopify. Priced per decision, not per seat.

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