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Virtual Assistant Software with CRM (2026)

Last updated: April 2026

Virtual Assistant Software Key Features

    Based on 606 user opinions, we identified 6 features that are important for any product in Virtual Assistant Software

  • Speech Recognition

    Train your system to interpret and transcribe voice messages

    Average user rating

    4.6

  • Automated Responses

    Automatic reply functionality for incoming messages

    Average user rating

    4.6

  • Natural Language Processing

    Process and analyze human language in text or audio form

    Average user rating

    4.6

  • Conversation Intelligence

    Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

    Average user rating

    4.6

  • Personalization

    Adjust communications based on previous interactions or personal preferences

    Average user rating

    4.6

  • AI/Machine Learning

    Software program that continuously adjusts its behavior based on observed data

    Average user rating

    4.6
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39 software options

micro1 logo

AI Recruitment engine to hire top global talent

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Micro1 is an AI recruitment engine that combines sourcing, vetting, and onboarding talent in a single platform. The system features Zara, an AI recruiter agent that interviews candidates, assesses their skills, and presents the most qualified talent to employers. Micro1 offers access to pre-vetted talent pools including software engineers, data annotators, and designers while streamlining the entire hiring process.

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fonio.ai logo

German AI phone-assistant

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fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service, sales, and call center operations. It offers availability for scheduling appointments, conducting sales calls, and qualifying leads. Featuring German-language AI telephony, fonio.ai relieves employees of routine tasks and ensures reachability for customers. The system helps create additional phone numbers, choose from male and female voice options, and more.

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Wing logo

Software for managing & delegating recurring tasks

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Wing's dedicated tech-enabled talent completes recurring work like customer relationship management, customer support, email management, and more with high-quality work results.

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Ideta logo

Build AI agents. No code. No limits.

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Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation.

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Kenyt AI Agents logo

AI assistants for marketing, sales, and support

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Kenyt is an AI-enabled platform designed to help businesses improve customer engagement using chatbots. It allows organizations to build, deploy and manage intelligent chatbots. It enables enterprises to automate repetitive tasks, reduce error rates and provide an improved user experience.

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Practice logo

Cloud-based software for managing clients and operations

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Practice is a comprehensive client management software that helps businesses streamline their operations. It offers features such as automated package tracking, real-time scheduling tools, and a centralized client activity dashboard. Practice also provides tools for accurate team payroll, shared assets, and personalized integrations, making it a versatile solution for client-based businesses.

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Haptik logo

Conversational AI tool with natural language processing

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Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Oracle Fusion Cloud HCM logo

Redefine best in HR

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Oracle HCM Cloud is a suite of human capital management applications that help find and retain talent including HR, benefits, payroll, & performance management

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

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Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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Prime AI logo

Fit Finder and Visual Search by Prime AI

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Prime AI offers innovative size-fitting tools for fashion e-commerce, enhancing online shopping with personalised fit recommendations and AI Photoshoot tech. Reduce returns, increase conversions, and boost average order values with a suite of tools designed to help you stay ahead of the competition!

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Conversica logo

Artificial intelligence-driven sales assistant

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Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale.

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Mindset AI logo

Search. Ask. Do. Conversational AI Agents by Mindset AI.

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Search — Ask — Do. AI-powered Virtual Agents That Make Your Content Shine & Engage Users. Get A Personalized Demo!

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Exceed.ai logo

AI-Powered Virtual Assistant for Sales & Marketing Teams

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Exceed’s AI-Powered Sales Assistant helps companies find and secure customers faster and efficiently by automatically contacting, engaging, qualifying and following up with leads via natural, two-way conversations.

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Freshcaller logo

Modern Phone System for customer support & sales

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Freshdesk Contact Center (Formerly Freshcaller) is a cloud-based modern phone system that helps you in scaling your business without having to worry about the complexity.

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OPERA Cloud Property Management logo

Property Management solution for hotels

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OPERA Cloud Property Management is a hotel cloud solution that makes it easy to manage, enhance and grow your business. The all-in-one platform integrates traditional and digital channels, delivering exceptional guest service at every touch point. With one system of record and open APIs to integrate with third party solutions, you’re free to control the entire guest experience in a more seamless way.

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Outfindo logo

Guided selling and Product data enrichment technology

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Outfindo is an AI technology company specializing in guided selling and product data enrichment. The solutions are driven by profound insights into how customers discover and choose products that meet their needs and expectations.

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isLucid logo

isLucid AI-controlled virtual meeting assistant

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isLucid is a meeting management software for all your employees that helps manage Microsoft Teams video conferencing software meeting information and transcripts with an inbuilt AI meeting assistant.

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Ambivo logo

Cloud-based customer relationship management software

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Designed for small businesses, Ambivo is a SaaS platform that streamlines processes such as lead capture, pipeline management, and workflow automation on a unified dashboard.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Forethought logo

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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