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Mixpanel
Powerful, self-serve product analytics.
Value for money rating
4.2
/5
138
Price starts from
25
Per month
Flat Rate
What users say
Price starts from
1000
/user
Per month
Pricing model
Free trial
Price starts from
10.60
/user
Per month
Pricing model
Free trial
Price starts from
18
/user
Per month
Pricing model
Free trial
Price starts from
8
Pricing model
Free trial
Price starts from
25
Per month
Pricing model
Free trial
Romaric S.
Computer Software, 1-10 employees
Used weekly for 2+ years
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Mixpanel helps us to measure how customers engage and interact with our services which tremendously contributes to growth in conversion rates & marketing productivity, I strongly recommend it.
Mixpanel panel solutions help our marketing team with the most accurate, reliable & professional Analytic management facilities alongside marketing.We heavily rely on the trends it provides to make appropriate tweaks to our ad campaigns. The A/B testing feature helps us with absolute control of our marketing strategies which in return advises budget, minimization, time, and resource wastage.This software offers easy workflow and consistent flexibility to our marketing department and thus aids us to improve our marketing strategies and conversion rates. Every single metric we obtain helps out to make the appropriate adjustments to our marketing strategies.The tool is easy to use, has great customer service, and the pricing options are extremely affordable.
Mixpanel is the perfect solution when it comes to measuring small data, however, when it requires measuring larger data, It can be less effective. Hence, it's more than enough for a small business like ours.
Verified reviewer
Internet, 11-50 employees
Used daily for 1-2 years
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We can set up lots of funnels and the visualisation always helps.
The data is not consistant and makes our funnels a bit funky. It's a shame. Again, the pricing makes it less interested compared to other tools
Verified reviewer
Real Estate, 11-50 employees
Used daily for 6-12 months
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I really liked to use it and wish that it becomes more affordable at scale
- Quite easy to integrate Mixpanel event tracking in existing codebase - Granular control is provided about when we want to start tracking a user's events and when do we want to destroy it
- For small number of users, the solution is quite affordable but even for a small SAAS, the costs scale up so quickly depending upon the number of customers that inevitably you are forced to either cough up the money or change to another tracking service which would then take months of efforts.
Verified reviewer
Consumer Services, 11-50 employees
Used weekly for 6-12 months
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-Data and Metric prediction -Import/export -Ease of use and deployment -Nice interface and dashboard -Cost
-Customer service isn’t as good as Adobe.
Shrishtee S.
Information Technology and Services, 5,001-10,000 employees
Used daily for 6-12 months
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We have been tracking user events and Mixpanel has proved a great ally for that. It's easy to use features had made it stand out than other products in the market. I have been using this more for than six months now and not for once I faced any difficulties. It wasn't any arduous for me and I would suggest people who are looking for a great analytic tool to try this one.
Intelligible software it is, with user friendly interface. A new user doesn't have to be perturbed much to understand the functionality of this product. All the features are quite comprehensible.
There is nothing in this product to dislike. The price might bother a few people but in the comparison to the other analytic software out there the price of this product is very much acceptable, making this product affordable than others.
Cagri S.
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for 2+ years
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Mixpanel is great product analytics tool, until you have some issues around their data collection and processing changes.
Mixpanel is a great product for creating cohorts, funnels, and deep-dive analysis without dealing with a database.
It's pretty expensive, a bit hard-to use for non-technical people, and finally, the changes they are making in the data collection and generation model can lead to corruptions in your data. It was also pretty frustrating when they turned off messaging features (Email, SMS) in a couple of months.
Verified reviewer
Computer Software, 11-50 employees
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Great overall experience on the setup and tracking of information. But the happiness lowed down when we started needing more complex things and the pricing went up skyrocketed based on our users database despite the fact that not all of them are qualified leads for us.
The easiness to track information and the possibility to analyse it based on segments teams was great. The customer support has always been active and answered fast.
When we started needing more complex features, we found out that the pricing was too high and couldn't afford it. For the functionalities provided, we found that competitors much better suited our needs.
Aleksandr S.
Computer Software, 501-1,000 employees
Used daily for 2+ years
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Overall mixpanel is one of the best solutions on the market. It is realiably, offers wide range of tools and libraries to satisfy both administrators, marketologists, developers and managers. It is somewhat costly and sometimes you would like mixpanel to think more about the edge cases.
Tracks both events and profiles. Collects wide specter of attributes, some of them automatically. Provides quite comprehensive documentation, including some obscure use cases. Mixpanel supports mobile, web, server side analytic events, and for that offers a number of implementation for different languages and platforms, including JS, Ruby, Python, PHP etc. Dashboard offers dictionary, event and field...
Mixpanel does not document the whole protocol and this is VERY inconvenient when server-side events are to be implemented, or your application requires proxifiying to work around adblockers. The protocol itself is not suitable for seamless proxifying. Documentation may be slightly outdated. Some obscure moments in it are just there for like forever despite discussed numerous times on the internet....
Sapph L.
Professional Training & Coaching, self-employed
Used daily for 2+ years
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It's a powerful analytics and marketing tool that helps you track and understand user behavior (who are your power users? which sources did you acquire them from? what's your churn rate? etc.) and make important business decisions about what you should do more of, what's working and what isn't.
Once you set it up properly, you can use Mixpanel to track every granular user action. You can save numerous details with each event that's important for you to know such as device, browser, country, campaign UTM, etc. Mixpanel provides you with several types of reports you can analyze data with such as Insights (break down user actions to show how many share X, Y or Z detail such as campaign UTM) and Funnels (conversions between user actions). You can also use Mixpanel to send notifications (email, push, in-app) to users based on their actions. It's a very powerful analytic and marketing tool.
Lately, Mixpanel has made quite a few UI changes. Some have been helpful, others less so. Example with a recent funnels UI change: if you add a breakdown (which breaks down each of the funnel steps by a specific detail like country), Mixpanel adds several different colored bars to the funnel, which makes it very difficult to visually see the conversions between each step. I'm not sure if they do any testing with users before launching new features or UI but their user experience would benefit a lot from it. Mixpanel also does get expensive as you track more user actions (events), but it's only powerful and useful when you track every user action, big and small. Otherwise, your analysis would be based on an incomplete picture and cause incorrect findings.
Noam B.
Media Production, 11-50 employees
Used daily for 2+ years
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Overall, I have been very happy with my experience using Mixpanel. The ease of setup and powerful analytics have been invaluable to me in understanding my user base and making better decisions.
Mixpanel is an incredibly powerful and user-friendly tool for tracking and analyzing user behavior. Its intuitive interface makes it easy to set up and use. Its powerful analytics provide deep insights into user behavior and allow users to make better decisions.
Mixpanel can be expensive for some users, and its features may be too complex for some. Additionally, its customer service could use improvement.
Sushant K.
Education Management, 11-50 employees
Used daily for 1-2 years
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Overall, I'm pretty happy with the product. Since we had just launched the product in the market, we were not expecting too much from the analytics perspective. We were just looking for basic cohorts, funnels and customer-wise events data across different channels. All these can be solved via Mixpanel and the price point is definitely attractive. We also applied via startup program which saved us 1 yr fees as well.
I always liked the simplicity of Mixpanel and the level of support & document available to make the entire integration fast & smooth. The feature of Funnels is very good and it definitely gives the ability to understand a lot of data points.
Customer segmentation and the ability to slice & dice the cohorts data is something that can be improved for sure.
Aman K.
Information Technology and Services, 501-1,000 employees
Used daily for 1-2 years
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Overall I am really satisfied with the software for my daily use. It really is a value for money and makes working really easy.
This software gives you the functionality to fetch data directly using SQL for the charts. The ability to calculate the ratios of metrics helps make the dashboard really informative. Apart from this, the user UI is really easy to use and also it loads the data in real time really fast.
There is not much to dislike in the software but yes some more features/charts option can be added to get the maximum from this.
Zeeshan A.
Computer & Network Security, 501-1,000 employees
Used daily for 2+ years
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Mixpanel provides you best analytics. You can easily integrate it in your app, website, member area etc. It also offers email campaigns and push notification. You can easily create segmentation and target the audience easily. You can automate the campaigns and push notifications with the help of funnel.
Pricing is too high. Should support dynamic dashboard support for reporting.
Verified reviewer
Information Services, 1-10 employees
Used daily for 1-2 years
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Mixpanel is the cleanest, most accurate analytics tool our team has used. We've tried Google Analytics, and other free services that have consistently shown us messed up data. Mixpanel is super easy to set up, it gives you the data you need in a digestable format and allows you to make quick decisions.
To be honest, I used to be quite upset with the pricing of this software but they have recently lowered the monthly costs and it is on-par with what I would expect to pay. Good job Mixpanel.
Ayoub K.
E-Learning, 11-50 employees
Used daily for 2+ years
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it remains a good and affordable tool after all i wish if they can approve their features more
Segment integration, Open API, good campaign tracking , funnel reporting and great user reporting aswell
rectoactive aliasing's missing, also it's not that much easy to use and navigate not user freindly
Niccolo F.
Renewables & Environment, 1-10 employees
Used monthly for 1-2 years
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I was suggested Mixpanel by a friend of mine, it took me very little time to implement it on my webapp, and have most of the user-behaviour tracking features in place. The dashboard is very easy to use and this allowed me to see the results immediately. You need to know what users do on your platform or website, and this was an effortless winner.
Mixpanel is the perfect tool to track user behaviour, analyze behavioural data and optimize your website or webapp. It integrates seamlessly with low-code platforms, such as Bubble. It offers a highly customisable set of features, and you can track basically any action on your website. Their UI is easy, setup time is very short. It's also very conveniently priced, so great for bootstrapped projects.
In my experience, I still have to find negative sides, or features that are missing. Overall a great product, easy to implement, and conveniently priced. It's a solid solution, with not many negative sides to it.
Magnus O.
Publishing, 1-10 employees
Used daily for 1-2 years
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The experience has been great. Although, I requested a refund once and it took a while.
Mixpanel is best user tracking tool I have experienced. With Mixpanel, you can tell the last location a user used your product from, last action, last login - You can track so many things with it.
Mixpanel is very expensive from my experience but then I guess it is so because it is a very good software.
Verified reviewer
Internet, 501-1,000 employees
Used daily for 6-12 months
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I loved it. It's really easy to use and the Segment integration makes it an amazing analytics solution.
The ability to get insights from data in minutes. No need to be an expert, it's really easy to use for any product person. Chart creation is really straight forward. Moreover, if you use Segment, Mixpanel will work great with it.
I think the product is great overall, if I had to pick one thing I least liked, it's got to be the pricing.
Verified reviewer
Leisure, Travel & Tourism, 1-10 employees
Used weekly for 2+ years
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Mixpanel is an invaluable tool for every marketing & product team. We were able to learn very useful insights about how our customers using our product which helped us identify areas for product improvement.
To get the maximum value from Mixpanel, it pays off to have a data analyst on your team. This can be hard for early / growing stage startups as they typically rely on few people executing multiple jobs.
Tung F.
Information Technology and Services, 11-50 employees
Used weekly for 1-2 years
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I liked the feature that you can track the duration of the interaction. For example you can track how long does the user watches the Tutorial video as we did in our app. Though I noticed sometimes it returns wrong value, so for now I would stick to own duration calculations but still send to Mixpanel to track it. The integration is pretty simple, dashboard is nice.
Duration tracking is a bit wrong sometimes on iOS. The panel sometimes has delays but I guess it's normal.
Verified reviewer
Computer Software,
Used other for 1-2 years
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Great analytics but the pricing is no longer worth it.
Compared to others like Flurry and Amplitude there are much more features in Mixpanel. Lets you explore user profiles and see each users revenue and target push notifications to users with campaigns. Also lets you set properties on users so that you can enable features specific users and do A/B testing.
The pricing is way to high for anyone other then a large company they used to have a good free plan but the current free plan with its limits is useless for production apps.
Ngenge Y.
Computer Software, 1-10 employees
Used monthly for 1-2 years
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It's an awesome analytic tool for measuring web traffic and user interaction. Anyone can use it and thus, I will always recommend it.
MixPanels provides super-important metrics like active daily users, sign-ups, and conversions. It's detail-specific and provides accurate web and mobile analytic metrics. Campaign monitoring is also super effective. Additionally, It has an intrusive and easy-to-work-with user interface with good customer service. it's cheap & affordable and suitable for most beginners
I won't recommend Mixpanel for large businesses that receive massive monthly traffic or run large campaigns. It doesn't support data with high thresholds.
Verified reviewer
Financial Services, 51-200 employees
Used weekly for 1-2 years
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Generally have found Mixpanel too hard to use and support to be limited. It has a lot of potential as a tool but many gaps to fill. Competitors seem to be eating its lunch.
The built in messaging functions are quite user friendly and a nice bonus.
Hard to generate insights from the data without a lot of manipulation. Cost is high when you log many events.
Shubham S.
Computer Software, 501-1,000 employees
Used daily for less than 6 months
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The overall performance of the mixpanel is good, they just need to simply the interface and prices needs to be decreased.
Mixpanels helps to analyze the customer's activities over time when they visit the web application , along with this it also helps to understand the customer's behavior. The Customer support is very quick and reliable.
Pricing is seen as its one of the major limitations. Beginner's are expected to face problems in understanding the interface of this software.
Verified reviewer
Internet, 1-10 employees
Used other for less than 6 months
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If you need to measure something in your website, sure it will be possible with Mixpanel. We implemented in a customer where we needed to track user behaviour to show KPIs to their investor and, although at first it was a bit difficult to understand and handle, once you get used to the tool and the documentation, you will be quite surprise about the huge possibilities. Metrics like retention, acquisition, conversion or lifetime value are not a problem anymore with Mixpanel.
As commented in the Pros box, it is a bit complex to use. If you only need to track simple KPIs like visits, journey, conversions and so on... maybe it is better you start with another tool like Google Analytics. Mixpanel is a bit expensive and it is only worth it ir you need very advanced dashboards.