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BookingKoala Logo

Booking management platform for the service industry

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BookingKoala - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

BookingKoala overview

What is BookingKoala?

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation, billing, marketing, and other operations. Customers can utilize personalized dashboards to view appointments, refer friends, post ratings or reviews for service providers, and purchase gift cards.

BookingKoala offers a website builder, which enables businesses to design and launch custom websites and manage online bookings using built-in forms. The application allows stakeholders to accept payments through various methods including debit or credit card processing, check transfers, and cash on delivery. It also includes a rating module, which lets organizations gauge the performance of service providers through customer ratings.

It provides an API and Zapier integration, which lets businesses connect BookingKoala with several third-party platforms such as Slack, Mailchimp, ActiveCampaign, QuickBooks Online, Wave, Square, Google Calendar, Gmail, and more. Other features include email or SMS notifications, reporting, search engine optimization, SSL protection, live chat, coupon management, expedited charges for cancellations, and more.

Starting price

27flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Customer Support

Ease of Use

BookingKoala’s user interface

Ease of use rating:

BookingKoala pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(2)
5(41)

What do users say about BookingKoala?

BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings.

Select to learn more


Who uses BookingKoala?

Based on 44 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Individual & Family Services
Staffing and Recruiting
Leisure, Travel & Tourism
Medical Practice
Others

Use cases

Maid Service
Appointment Scheduling
Scheduling

BookingKoala's key features

Most critical features, based on insights from BookingKoala users:

Customer database
Mobile access

All BookingKoala features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Alerts/Notifications
API
Appointment scheduling
Automated scheduling
Availability management
Billing & invoicing
Booking management
Calendar management
Calendar sync
Certification tracking
Claims management
Class scheduling
Client database
Client management
Client profiles
Commission management
Communication management
Confirmations/Reminders
Contact database
Contract/License management
Credit card processing
CRM
Customer database
Customer portal
Customizable branding
Customizable forms
Dispatch management
eCommerce management
Email marketing
Employee management
Employee scheduling
Exercise library
Facility scheduling
File storage
Fitness assessments
Fitness plan
Fleet management
Group scheduling
Inventory management
Job management
Lead management
Local moves
Loyalty program
LTL/Shared truckload
Military/GSA moves
Mobile access
Mobile app
Mobile grooming
Multi-Location
Nutrition program
Online booking
Online payments
Online time clock
Payment collection in the field
Payment processing
Payroll management
Point of sale (pos)
Quotes/Estimates
Real-time scheduling
Recurring appointments
Reminders
Reporting & statistics
Resource scheduling
Room booking
Routing
Scheduling
Self service portal
Service catalog
Service history
SMS notifications
Staff management
Storage management
Task management
Task scheduling
Third-Party integrations
Workflow management
Work order management

BookingKoala alternatives

BookingKoala logo

Starting from

27

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Calendly logo

Starting from

10

/user

Per month

Free trial
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Starting from

Empty state illustration for "No pricing info"

No pricing info

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Customer Support
Jobber logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

BookingKoala pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

27

Per month

Features included:

  • 5 Providers or 5 GB
  • Advanced Theme Builder
  • Booking Forms and Customization
  • Leads
  • Mobile Access
  • Smart Scheduling
  • Your Own Domain

Growing

57

Per month

Features included:

  • 15 Providers or 15 GB
  • Advanced Reports
  • Advanced Theme Builder
  • Booking Forms and Customization
  • Gift Cards
  • GPS and Clocking in/Out
  • Leads
  • Mobile Access
  • Prospects
  • Referral and Rating System
  • Smart Scheduling
  • Your Own Domain

Premium

197

Per month

Features included:

  • Advanced Reports
  • Advanced Theme Builder
  • Booking Forms and Customization
  • Campaigns
  • Daily Discounts
  • Gift Cards
  • GPS and Clocking in/Out
  • Leads
  • Mobile Access
  • Multilingual
  • Multi-Step Forms
  • Prospects
  • Referral and Rating System
  • Smart Scheduling
  • Your Own Domain

User opinions about BookingKoala price and value

Value for money rating:

To see what individual users think of BookingKoala's price and value, check out the review snippets below.

“BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings.”
JK

James K.

House Cleaning Service

“Quick support, quick dev team pushing new features, and a solid community.”
CS

Chris S.

Owner

BookingKoala integrations (8)

Integrations rated by users

We looked at 44 user reviews to identify which products are mentioned as BookingKoala integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 5.0 (1)

Integration rating: 3.0 (1)

All of our invoicing is shared between the two programs.

I haven't at the moment.

JH

Jay H.

Chief Strategy Officer

1/2
Twilio logo
Twilio

Integration rating: 5.0 (1)

Texting customers back and forth

KM

Kelly M.

Owner

BookingKoala support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum
Chat

Training options

Documentation
Videos
Webinars

BookingKoala FAQs

Related categories