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Missive
5
153
4
15
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Table of Contents
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Find out with a
Missive - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Missive overview
What is Missive?
Missive is an inbox collaboration platform designed for teams that rely on email as their primary communication channel. The product offers a set of features to enhance team productivity and coordination without disrupting existing workflows.
At the core of Missive is its collaborative approach to email management. Teams can create shared inboxes, assign and watch emails, and engage in internal discussions directly within email threads. The platform's internal statuses provide visibility into ongoing tasks and activities, allowing team members to stay informed without directly participating. Missive also enables users to turn emails into tasks, track team capacity, and ensure efficient workload balancing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Shared Inbox Collaboration
Team Communication and Integrations
Automation and Rules
Tax Season Workflow
Pricing
Missive’s user interface
Missive review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Missive?
Reviewers appreciate how Missive streamlines team communication by consolidating emails, chats, and tasks into one platform, making collaboration more efficient and reducing duplicated work. They find features like shared inboxes, real-time chat, and task assignment helpful for keeping teams organized, though some mention a learning curve and occasional confusion with archiving or task management functions.
Users indicate that Missive’s customer support is highly responsive, regularly addressing bugs and adding new features based on feedback. They feel the platform offers strong customization and integration options, but some mention the pricing can be high for larger teams or nonprofits.
Select to learn more
Who uses Missive?
Based on 170 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Missive's key features
Most critical features, based on insights from Missive users:
All Missive features
Features rating:
Missive alternatives
Missive
Starting from
18
/user
Per month
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Starting from
15
/user
Per month
Slack
Starting from
8.75
/user
Per month
Zoho Desk
Starting from
9
/user
Per month
Missive pricing
Pricing plans
Pricing details:
User opinions about Missive price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Missive's price and value, mention it in a positive light.
Most reviewers indicate that Missive offers reasonable and affordable pricing, especially compared to competitors like Front and Spark, and they appreciate the cost-effectiveness for the features provided. They say the software saves them significant time, making the investment worthwhile. Some users report that Missive is a great value for small businesses and a lower-cost alternative to other tools. However, some reviewers feel the pricing can be high for small teams or nonprofits, especially when forced into higher-tier plans or needing occasional users, and they wish for more flexible or lower-cost options.
, and
Missive integrations (20)
Integrations rated by users
We looked at 170 user reviews to identify which products are mentioned as Missive integrations and how users feel about them.
Integration rating: 4.6 (11)
Integration rating: 4.4 (11)
“works fine but is not really all that helpfull for us”
“This is why we needed the backup as this program does not offer its own backup”
Marvin S.
Lead Software Developer
Integration rating: 4.0 (7)
“our phone number - only way we're able to text”
Sara H.
Account Manager
Integration rating: 5.0 (6)
Integration rating: 5.0 (6)
Integration rating: 3.0 (5)
Missive customer support
What do users say about Missive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Missive customer support.
Widespread user sentiment highlights Missive's customer support as highly responsive, helpful, and quick to resolve issues.
A large number of users appreciate the team's proactive approach, rapidly addressing bugs and incorporating user feedback.
The majority of users note that support is knowledgeable, approachable, and treats every customer as a priority.
Support options
Training options
To see what individual users say about Missive's customer support, check out the review snippets below.
“The team of Missive itself is highly responsive and super helpful and always working hard on the product, delivering new updates with the latest developments super quickly.”
Christoph K.
CMO
“The team at Missive is great to work with, responsive and knows their product well.”
Christian G.
CEO
Missive FAQs
Missive has the following typical customers:
Small Business, Freelancers, Mid-size Business
These products have better value for money
Q. Does Missive support mobile devices?
Missive supports the following devices:
Android, iPad, iPhone
Q. What level of support does Missive offer?
Missive offers the following support options:
Chat, Email/Help Desk, FAQs/Forum
