Rocket.Chat Reviews - Page 4

Rocket.Chat is an awesome solution for enterprise chat. As a remote employee, its my main tool to connect with my peers. It enables me in a easy way to contact and share information and files. Also, since the company hosts it, I find it secure to share sensitive data

The big problem with Rocket.Chat is usability. The mac application has a poor implementation , that resembles old chat applications like MSN Messenger. Its an outdated design that needs innovation ASAP

Dear Bruno, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

It's a collaborative tool. It has got an app that you can install into all your collaborators system. As other ones, you can use to direct chat and talk to your team - and them to each other. You can put constraints and boundaries into the tool itself.

As a collaborator using it and not an admin, I really don't know how it works in terms of privacy. I am sometimes wondering if admins can see all we talk about at work etc.

Full white label product, and Open Source solution completely separate from restrictions from US

It doesn't has dark mode, a feature that all modern software must have.

Dear Ruvenss, we're happy to know that you've been having a good experience with Rocket.Chat! Your suggestion will be reported to our product team and taken in consideration. Thank you and keep Rock(et)ing! Rocket.Chat Team

Firstly the sharing feature of this product is of unique importance that helps me to share unlimited files and folders to numerous people anywhere in the world in just few seconds. Another feature that I found more valuable is that I can easily receive material in order to make effective marketing programs through this special application.

It’s beneficial enough to maintain all the communication tasks on daily basis with a lot of ease. So, making good collaborative projects within certain time period is not less than a blessing for me. There are really no cons at all.

Hi Kristy! Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Possibility of integration with several services and allows to install in own server of the company.

Because it is an open source project, it has some bugs.

Your helpful comment are much appreciated,and your feedback will help us to continually improve our platform. Thank you very much!

Its user friendly and easy to communicate between members. It is helpful in group discussions

We are not able to share all types of files like cs,cshtml etc

Hello Manju, we're glad that you're using Rocket.Chat and having an overall positive experience. You seem to be facing a few bugs in our system. You can always take it to our community on Github and they'll sure help you! Or you can talk to our support team on support@rocket.chat. Warmest regards, Rocket.Chat Team

It can be used with my organizations' chat platform so that I can check messages from my project lead and team members even if I am not at my pc.

I do not get notifications at all, I am late to reply to so many messages because I do not get any of the notifications. And I have to refresh every time to check if I got any new messages.

Very impressed with the features, ease of use and UI design.

Would prefer to have more control over some admin features on the hosted version.

Dear Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Rocket.chat is a very powerful tool in our company. We have dozens of chatbots and chatOps that helps our teams on daily work.

Rocket.chat needs an improvement on temporary chat between 3 or more people. Every time you need to create a new room.

Dear Jhonatas, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Fast, intuitive and with an interface that makes it much easier for those who use it daily

Can't edit a message sent in a private chat.

Dear Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience! Please, try to edit messages in a private conversations and in case of issues send us an e-mail to support@rocket.chat

Good product for communication for smaller organisation. We can create private channels and it helps us to improve overall productivity by discussing projects as well sharing new ideas. Best things that I like the most are audio and video conferencing and screen sharing.

Only load image files as well don't have file versioning. It is also lacking in calendar and contact sharing.

Dear Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

It helps you see which employees are on line and working and available for contact.

Have to reload sometimes, minor technical issues.

Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!

Love that you can set up channels and configure admins and users. It works great and can be locally hosted and tied in to workgroup usernames.

None does what we need it for and we will keep it

Dear Joshua, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

With Rocket.Chat we were able to continue our team internal discussion without fear of losing messages due to account limitations. Rocket.Chat pricing made this move much easier. Great tool for start-up teams.

There's very little to not like about it. It seems to have most, if not all, of the same functionality as Slack and at a fraction of the cost.

Dear Andrew, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

It is cheap, lot of plugins. Good sites with documentation. You may install it into your own cloud/server

The interface is not user-friendly. No threads support as in Slack. Pricing for the app is not reasonable

Hello Dmitry, we're sorry to see you didn't have a positive experience with Rocket.Chat. Our end-users usually find our product very easy to use - could you specify which issues you had with it, specially with threads? We have different plans with different price ranges that we believe are adaptable to each company's needs. We'd love to hear a little bit more about what you didn't find reasonable - it's the only way we'll know how to improve. Feel free to reach out to us anytime and thanks for your feedback. :)

Love that Rocket Chat is open and hugely extendable. Love that this can be private.

Not much I do not like. Love everything about this.

Thank you very much!

Rocket Chat is a completely open source and scalable platform. I love all the options that are offered from: message history, public & private channels, video, admin options, and more. The options are unlimited and I don't think I would ever use them all; but I'm glad they are there.

Support & Sales are diffcult to contact. I like talking to an actually person over the phone when making larger scale changes to my organization.

Hi Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Ease to use, compatible with another apps and union of 3 others soluctions

Integrate video conference without third part and better report on livechat

Dear Rocketeer, We are glad to know that you enjoy Rocket.Chat and you have such a positive experience. Video calls are done through our Jitsi native integration! You can learn more on https://docs.rocket.chat/guides/user-guides/voice-and-video-conferencing. Thank you for your feedback and keep Rock(et)ing! Rocket.Chat Team

Been looking for an alternative to Slack that is more customizable. Rocket Chat seems viable for small businesses that

Ultimately found that it was missing some features that we had in slack that our users really seemed to miss. Wish there was a cheaper plan for even small businesses, like 10 people or less.

Dear Mike, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

We use it in the job and I like the way you can talk locally, sometimes we don't have internet and we can still talk through Rocket.Chat (and also upload files)

The UI is not the best but nothing to die for. Also it get constantly updates and sometimes it fails (Mac user)

Dear Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

You can easily message people in your company. I can easily search by name of who I want to talk to and send messages to them even if they are offline.

I have to have rocket chat open to get messages. If i'm out of it I don't get them. It'll send the message to my email but I don't always check that. I have not found a phone app to go with it so I can respond immediately.

Hello Crystal, we're glad you're having an overall positive experience with our product! You can always report any problem or send suggestions to our support team on support@rocket.chat. Best regards, Rocket.Chat Team

Free. Easy to use. Good collaboration tool.

Could use some love on the features side. The app isn't great - web version is better.

Dear Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Good software to used by the organisation for communicating with the employees and for team discussions.

It's version is change very quickly i.e after every week so the user is frustrating sometime to updating it everytime.

Hello Sahil, thank you so much for your review. It is very important so we can keep on making our product better! You can keep up with our updates on our blog https://rocket.chat/blog/. Warmest regards, Rocket.Chat Team