Rocket.Chat Reviews - Page 5

The ease in sending group or individual messages and the fact that we send messages to other sectors of the Company (through pre-created groups).

Even in the network environment, it "falls" (more often than a similar solution). But, perhaps it is due to the number of users registered on the network.

Hello Regina, we're incredibly happy to be part of the improvement in your company's internal communication. About the network environment, it depends on which plan your company's enrolled in - if it's a Self-Managed Enterprise plan, then your server is not hosted on our premises. Thank you so much for your review! We hope you keep rock(et)ing with R.C. :)

I like it for live chat, making groups or discussions.

Sometimes its hard to use it on the mobile phone and icons are really small.

this is the most easiest chatting software i have ever use officially easy to transfer files. overall I am happy with it

Easy to group chat and file transfer. some additional functional like emoji etc

Dear Ankush, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

The open APIs are great, we use a lot with other teamates.

It's not so easy to implement. It could be more intuitive.

This is a great tool for our small company. Great features like setting up channels.

Challenges with authentication at times.

Hi Rachel, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Free and opensource, faster bug-fix community

At last turn on on direct, but where is webrtc for private group?

Dear Gerasim, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Ease of use and flexible chatting option. Really good for programer. Or team management.

Need to work on UI. As it's not that eye catching.

Dear Sanjay, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

This is a best software for do private chats. Most secure chat app.

It is best app. I haven't found any problems in this.

Dear Akanksha, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

So far Rocket.Chat is pretty good. It’s actually easy to use, everyone can chat at once, it’ll show what messages that has been unread. And what has been place in the chat that day.

It’s doesn’t really make a loud sound notifying when a direct message is available, other than that it’s fine.

Hello Rickelle, thank you so much for your feedback. We're always working to make Rocket.Chat as user-friendly as possible! :) And yes, you can use R.C. outside of business - just choose one of our plans (Community/SaaS/Self-hosted) and go for it!

It is self hosted, wich means it runs on your own infrastructure. It is easy to use.

I have not found any cons. It is a great Software.

Hello Jonathan, thank you so much for your feedback! We're glad you're enjoying Rocket.Chat :)

I can do everything that i want to do. It is very easy to customize and adapt for your need. They also have good support for your problems and they are very fast to answer you.

There are few bugs, but it is not in the core business. It happens in some features which is not so important for users.

Dear Diego, we're thrilled that you have such a good experience with Rocket.Chat! We're always looking for ways to improve our platform. If you have any other suggestions, please let us know. :) Sincerely, Rocket.Chat Team

My previous workplace used RocketChat for internal communication. It was a big upgrade from Spark, which was a very basic and out-dated instant messaging program

Now that I’ve used Slack I realize how clunky RocketChat was. There were consistent issues with connectivity, loss of message history and several of my coworkers had to uninstall and install the tool each month. Just get Slack.

Our team is constantly improving the platform to offer our users an amazing team chat platform for internal and external communication. We would love to understand better the problems you are facing, would you be able to detail them and send us on support@rocket.chat? thanks for your feedback!

It's easy to use and not bad for sharing files.

The customization of the user account could be a bit more user-friendly

Dear Rocketeer, Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!

First time, I heard about this software when we have to organize a virtual conference at a large scale, to connect people across world, is so easy and integration on the other hand works smoothly. Easy to control, no such ads available in between. Can create different channel and groups for specific work place.

I think it's basic theme, it just so simple, for a new person it's not that catchy or attractive than then the other competitive application available in the market.

The Rocket chat is an easy going platform to maintain contact with your colleagues

Sometimes it's bug out and the messages or notifications do not respond

excellent options for customization that allows for any company to personalize their chat performance.

the changes that you would want to make are difficult to test beyond trial and error style of changes. it is not obvious which sections apply to which sections when you mess around with the font/color/style/formatting. The update for the rocket chat actually crashed my program on my windows 10 system and i had to downgrade back to an earlier version to get it to work again

Hi Matthew, have you tried the server version 1.1? We have fixed a few E11 compatibility issues.

I like the simplicity and the option of having a mobile app for messages

It did all the basic things I needed, could have more integrations maybe

Friendly designed interface and this tool supports LDAP. Funny and creative emojis that helps in delivering the messages in a more innovative manner.

At times the applications is slow to respond. When we access the application from the start menu, it does not come up directly, it lies hidden on the bottom right corner silently.

Hi Arun, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

It is free to use and has now replace all other way to communicate in my projet. All basic feature are available: channel, groups, one to one chat etc...

Sometime the notification comes with delays, I don't know if this setting is due to Rocket.Chat or my browser/OS.

Dear, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

If you're building your company and don't want to spend money for chat softwares, Rocket is one of the bests ! It's very beautiful and UX is almost the same as Slack or Discord You'll see many features to help you chat with your teams

Give the installation work to developers, or else you'll have to pay for the cloud version

Your helpful comment are much appreciated,and your feedback will help us to continually improve our platform. Thank you very much!

I like the simplicity of this app. It is very easy to use and implement, providing real-time communication.

Does not work with Sharepoint. I have small issues with previewing Amazon.

Dear Khoa, We're glad to know that you enjoy Rocket.Chat and you have such a positive experience! Feel free to reach us anytime. Sincerely, Rocket.Chat team

Rocket.chat is open source and you can run it yourself. Their feature list is almost on par with competitors like Slack.

Setting up your own Rocket.chat can be a headache and could be better to just use free Slack or paid Slack (if you need enterprise control)

Hello Helmick, thank you for your review. Your helpful comments are much appreciated and your feedback will help us to continually improve our platform. Whatever problems you're facing, you can always contact our support team on support@rocket.chat and they'll surely help you. Thank you! Rocket.Chat Team

Polished solution that gave us a quick replacement to Slack. No more 10k message limitation pruning old useful conversation/fixes in a tech setting.

When the world seems to be using Slack and one room moves to Rocket.Chat, it just means another client/tab to have open. I can't fault them for that... just hoping the rest of the world moves over too. Ha!

Dear Brent, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!