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Knowledge Management Software with Monitoring (2026) - Page 2

Last updated: April 2026

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98 software options

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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EisenVault logo

Document management and digital storage

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EisenVault is a document management and storage solution that can be deployed on-premise or within the Microsoft Azure cloud. The platform allows users to securely store, encrypt, and edit documents, as well as organize folders and department workspaces to facilitate collaboration.

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Bettermode logo

All-in-one community platform for branded communities

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Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Get started free with your custom domain.

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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GreenRope logo

CRM solution for sales, marketing and operations

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GreenRope is a scalable CRM and marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline and grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Cloud Assess logo

Build Skills. Prove Competence. Stay Compliant.

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Cloud Assess centralises knowledge with digital forms, assessments, and evidence portfolios. Capture, organise, and share information securely, while automation and real-time reporting make it easy to track skills, maintain compliance, and support continuous learning.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

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Hosted FAQ, embedded FAQ, integrated chat FAQ, topics management, article management, public and private articles. Quick insert within helpdesk and chat.

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Thought Industries logo

Leading Customer Learning & Intelligence Platform

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Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy.

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FileHold logo

Simple. Flexible. Document Management that Works!

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FileHold’s document review and workflow software is designed for organizations with 10+ users. Includes version control, automated workflows, mobile access, and Microsoft Office integration, making it easy for your team to adopt. Available on-premise or in the cloud, and fully mobile-ready.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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AirManual logo

Makes processes simple.

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AirManual helps businesses to document and use their processes, training, and onboarding to free up time, improve quality, and continuously improve. To do this, AirManual provides a super user-friendly tool and expert support to help you address your biggest challenges.

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Schoox logo

AI-powered LMS to prepare your frontlines and drive growth.

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Schoox is the only AI-powered workplace learning platform built for enterprise and mid-market businesses with frontline employees, enabling complex organizations to turn learning and development (L&D) into critical functions that drive growth.

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Deepser logo

IT service desk, CRM, and asset management software

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Shared database of technical manuals, procedures, guides and FAQs. Stay in control of shared information and create KBs, also in different languages. Allow faster training of employees and improve productivity. Increase self-resolution of tickets thanks to tags and keywords.

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HighQ logo

Cloud-based legal case management tool for legal teams.

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HighQ's intelligent solution combines automated workflows, document automation, and secure collaboration to transform the way professionals work and engage with clients and colleagues.

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UTrakk DMeS logo

Digitalize your management

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Management platform built for manufacturing world : task management, Gemba walks, team collaboration, KPI's, knowledge center, audit, and coaching.

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Scribe logo

Turn any process into a step-by-step guide, instantly.

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Scribe instantly turns a process into a step-by-step guide by capturing your work. It converts your clicks and keystrokes into written instructions.

Dramatically shorten the time it takes to create process documentation, work instructions, SOPS, and other guides for your team and customers.

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ProcedureFlow logo

Cloud-based knowledge management software

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ProcedureFlow is a cloud-based knowledge management software which enables companies to create simple visual maps to support operations

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Klyck logo

Everything in one place for documents in motion

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Klyck is a modern AI-powered content and document management platform with a Netflix-style library, Amazon-like filters, and workflows.

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Starmind logo

Workforce and knowledge management software

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Starmind is a workforce and knowledge management software that is designed to assist multiple business sectors, such as human resources, sales, research & development, customer support, project staffing, and IT operations. It helps organizations manage content, share knowledge resources, handle networking, search specific information, and more from within a unified platform.

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GLPI logo

GLPI is an IT Service Management software.

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GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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