Knowledge Management Software with Monitoring

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25 apps

Trainual   

149
Easy onboarding and training software for growing businesses
Trainual helps growing businesses build better teams and scale faster by providing one central app for documenting processes and SOPs, then automating onboarding and training. Capture every process, policy, and procedure in one place and turn best practices into standard practices. Read more about Trainual
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Easy onboarding and training software for growing businesses
Trainual helps growing businesses build better teams and scale faster by providing one central app for documenting processes and SOPs, then automating onboarding and training. Capture every process, policy, and procedure in one place and turn best practices into standard practices. Read more about Trainual
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Thought Industries   

36
Powering the Business of Learning
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy. Read more about Thought Industries
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Powering the Business of Learning
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy. Read more about Thought Industries
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HelpCrunch   

149
Customer Communication tool for Support, Marketing & Sales
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Read more about HelpCrunch Try HelpCrunch for free for 14 days!
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Customer Communication tool for Support, Marketing & Sales
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Read more about HelpCrunch Try HelpCrunch for free for 14 days!
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Vanilla Forums   

58
Engage with Community
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla Forums
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Engage with Community
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla Forums
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Tribe   

47
Cloud-based community platform for branded communities
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Read more about Tribe Get started free with your custom domain.
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Cloud-based community platform for branded communities
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Read more about Tribe Get started free with your custom domain.
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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Supportbench   

17
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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Freshdesk   

2,183
Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Zendesk   

2,380
Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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ProcedureFlow   

25
Cloud-based knowledge management software
ProcedureFlow is a cloud-based knowledge management software which enables companies to create simple visual maps to support operations. Read more about ProcedureFlow
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Cloud-based knowledge management software
ProcedureFlow is a cloud-based knowledge management software which enables companies to create simple visual maps to support operations. Read more about ProcedureFlow
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Salesforce Service Cloud  

444
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Zoho Desk  

1,614
Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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KnowledgeOwl  

208
Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
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Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
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Deskpro  

32
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
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Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
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Schoox  

42
Learning & talent management platform
Schoox is a collaborative talent development platform that helps businesses create & manage learning programs to provide training, onboard employees, monitor performance, and ensure regulatory compliance. Users can develop custom courses with tracking capabilities using a range of file types. Read more about Schoox
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Learning & talent management platform
Schoox is a collaborative talent development platform that helps businesses create & manage learning programs to provide training, onboard employees, monitor performance, and ensure regulatory compliance. Users can develop custom courses with tracking capabilities using a range of file types. Read more about Schoox
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ProProfs Knowledge Base  

17
Easily Create online FAQs, user manuals, documentation &more
ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture. Read more about ProProfs Knowledge Base
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Easily Create online FAQs, user manuals, documentation &more
ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture. Read more about ProProfs Knowledge Base
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ExxpertApps  

9
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an all-in-one Business Application in the cloud. It improves the business results in the areas of development, sales, marketing, procurement, training, project management, and invoicing. It is a fully integrated application to manage, contacts, customers, providers, projects, opportunities, resources, email campaigns, landing pages,… Read more about ExxpertApps surveys, online sales, procurement, payments, invoices, and enterprise communications. ExxpertApps is multi-language and multi-currency. Large corporations use it as departmental system, small enterprises as their core system.
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All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an all-in-one Business Application in the cloud. It improves the business results in the areas of development, sales, marketing, procurement, training, project management, and invoicing. It is a fully integrated application to manage, contacts, customers, providers, projects, opportunities, resources, email campaigns, landing pages,… Read more about ExxpertApps surveys, online sales, procurement, payments, invoices, and enterprise communications. ExxpertApps is multi-language and multi-currency. Large corporations use it as departmental system, small enterprises as their core system.
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Way We Do  

7
Platform for creating standard operating procedures (SOP)
Way We Do is cloud-based SOP software that seamlessly integrates policies, procedures and checklists into the team's daily workflow via online manuals. Read more about Way We Do
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Platform for creating standard operating procedures (SOP)
Way We Do is cloud-based SOP software that seamlessly integrates policies, procedures and checklists into the team's daily workflow via online manuals. Read more about Way We Do
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Helprace  

7
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace
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All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace
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C2 ATOM  

11
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
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All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
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Acknow  

2
Cloud-based knowledge management platform for SMBs
AcKnow is a cloud-based knowledge management platform designed to provide SMBs with the tools to create, monitor & improve knowledge base content. Read more about Acknow
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Cloud-based knowledge management platform for SMBs
AcKnow is a cloud-based knowledge management platform designed to provide SMBs with the tools to create, monitor & improve knowledge base content. Read more about Acknow
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Actionspace  

3
Fully Customizable Task, Project & Workflow Management
Actionspace is a fully customizable enterprise task, project and lightweight workflow management solution with native Office 365 and SharePoint integration. Read more about Actionspace
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Fully Customizable Task, Project & Workflow Management
Actionspace is a fully customizable enterprise task, project and lightweight workflow management solution with native Office 365 and SharePoint integration. Read more about Actionspace
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Crowdbase  

0
The next generation knowledge base
Crowdbase is the single app you need to centralize, share and find your company's knowledge, all in one private and secure environment. Whether you're looking to centralize articles, links, files or questions, Crowdbase will allow you to share in a breeze, find instantly, stay in the know, and more importantly. Read more about Crowdbase..save time! You can also let knowledge come to you by connecting relevant RSS feeds, Twitter accounts and hashtags as well as web searches. Connecting all your knowledge sources at one place really ease the process of monitoring your industry, market, customers and competitors, and turns this process into a team effort.
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The next generation knowledge base
Crowdbase is the single app you need to centralize, share and find your company's knowledge, all in one private and secure environment. Whether you're looking to centralize articles, links, files or questions, Crowdbase will allow you to share in a breeze, find instantly, stay in the know, and more importantly. Read more about Crowdbase..save time! You can also let knowledge come to you by connecting relevant RSS feeds, Twitter accounts and hashtags as well as web searches. Connecting all your knowledge sources at one place really ease the process of monitoring your industry, market, customers and competitors, and turns this process into a team effort.
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soLearn  

0
Training evaluation, testing & knowledge monitoring tool
on-line training evaluation and testing, knowledge retention and monitoring tool. A key workforce development, knowledge retention & performance evaluation software tool soLearn is a software tool which enables any organisation to put in place visible, transparent and effective monitoring of the progress which is being made in workforce develop… Read more about soLearnment. It measures outcomes, knowledge retention and evaluates compliance with process and procedures. It is therefore complementary to your wider performance management processes and systems and helps by providing detailed and comprehensive management information on overall and individual performance.
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Training evaluation, testing & knowledge monitoring tool
on-line training evaluation and testing, knowledge retention and monitoring tool. A key workforce development, knowledge retention & performance evaluation software tool soLearn is a software tool which enables any organisation to put in place visible, transparent and effective monitoring of the progress which is being made in workforce develop… Read more about soLearnment. It measures outcomes, knowledge retention and evaluates compliance with process and procedures. It is therefore complementary to your wider performance management processes and systems and helps by providing detailed and comprehensive management information on overall and individual performance.
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