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Top Rated Productivity Software with Chat/Messaging in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Chat and messaging provide real-time, efficient communication and collaboration among team members. They facilitate quick decision-making, support remote work, and enhance the overall workflow by integrating seamlessly with documents and other tools. Our reviewers in productivity software rated this feature as important.

4 Best Productivity Software with Chat/Messaging

  • Google Workspace
  • Slack - Highest rated for chat/messaging
  • Microsoft 365
  • Zoom Workplace

See other top Productivity products with chat/messaging

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the productivity software category. They also needed to have sufficient reviews about chat/messaging, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for chat/messaging based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Google Workspace logo
4.7
(17.4K)

User insights about the chat/messaging feature

Reviewers find Google Workspace's chat/messaging feature useful for staying connected with team members. They appreciate its ease of use, instant messaging capabilities, and integration with other Google services. Users report that it is convenient for quick communication and collaboration, especially with features like group chats and custom emojis. However, some reviewers feel that it lacks the robustness of other platforms like Slack and Microsoft Teams. Despite this, they acknowledge its value for internal communication and its seamless integration within the Google ecosystem.
“We chat all the time at work and having the ability to created spaces and groups is great. The new addition of custom Emojis was fantastic and a feature I missed from an old company that used Slack. I think for the price, you can't beat Google's chat functionality that's included with Workspace.”
Verified reviewer profile picture

Scott N.

Special Projects Manager

“This feature allows me to do group chats and also helps me to securely connect with people anywhere. That's a great feature.”
KA

Kristen A.

Customer service representative

Productivity key features coverage

Google Workspace offers 6 out of the 6 key features for Productivity software identified by reviewers:

Secure Data Storage4.7
Task Scheduling4.5
Task Management4.3
Calendar Management4.7
File Sharing4.7
Alerts/Notifications4.5

Pros and cons based on 17,470 verified reviews

75% of users rated Google Workspace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 17,470 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Cons:

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details

Pricing

Starting price:$7 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Slack logo
4.7
(24K)

User insights about the chat/messaging feature

Reviewers appreciate Slack's chat/messaging capabilities for their simplicity, intuitiveness, and efficiency. They find it valuable for both private and group conversations, highlighting the ability to organize discussions into channels, share files, and archive conversations. Users report that Slack fosters a casual and conversational atmosphere, making it easy to communicate quickly with team members. They also enjoy the customization options, such as emojis, gifs, and formatting features, which enhance the overall user experience. However, some users mention occasional issues with message organization and navigation.
“Its ability to organize conversations into channels helps keep discussions focused and easily searchable. It allows for one-on-one conversations as well as group discussions within channels(so you can have private conversations with you group in a separate channel ). It allows Sharing of documents, images, videos, and other files directly within Slack. It also archives conversations for future reference. You Make voice or video calls directly from Slack, either one-on-one or within a channel.”
NM

NOMPILO M.

Graduate Software Dev Intern

“Chats can be kept neat and organized with the "thread" function. So it is easier for someone who visits the chat later not to miss out on any crucial messages. Also, the massages in chats can be pinned. This helps to highlight and draw attention to important messages on the chat. There is a wide range of fun stickers and emojis that are more expressive. We are having so much fun chatting on slack than on any other platform”
SW

Sithija W.

Online tutor

Productivity key features coverage

Slack offers 4 out of the 6 key features for Productivity software identified by reviewers:

Secure Data Storage
Task Scheduling
Task Management4.2
Calendar Management4.2
File Sharing4.6
Alerts/Notifications4.6

Pros and cons based on 24,035 verified reviews

72% of users rated Slack 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 24,035 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

Cons:

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Pricing

Starting price:$8.75 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft 365 logo
4.7
(14K)

User insights about the chat/messaging feature

Reviewers highlight Microsoft 365's chat/messaging capabilities, particularly through Microsoft Teams, as essential for maintaining real-time communication among team members. They appreciate the ease of use, instant messaging, and the ability to integrate with other tools within the platform. Users find it effective for quick collaboration, decision-making, and staying connected with remote teams. However, some reviewers mention that the mobile version can be laggy and that proper training is necessary for optimal use. Overall, they consider it a critical tool for internal communication.
“The most important use of chat/messaging in Microsoft 365 is to facilitate instant, real-time communication among team members, regardless of their physical location. This enables quick collaboration and decision-making without the delays associated with email. This may also be a drawback because you become maybe too easily accessible. I mitigate it with a careful usage of the "states".”
VS

Vincenzo S.

Bid Manager

“This is our go to method of comms throughout the day as a team we can send quick messages and its helpful to know if people have read the message and are aware even if response is not possible. ”
EN

Emma N.

Incident Management and Resilience Specialist

Productivity key features coverage

Microsoft 365 offers 5 out of the 6 key features for Productivity software identified by reviewers:

Secure Data Storage4.6
Task Scheduling
Task Management4.3
Calendar Management4.6
File Sharing4.5
Alerts/Notifications4.3

Pros and cons based on 14,028 verified reviews

71% of users rated Microsoft 365 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,028 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Ideal for student tasks

Enhanced team collaboration

Comprehensive software package

Boosts productivity

Complete office suite

Cons:

Slow performance issues

High subscription costs

Dependence on internet connectivity

Syncing issues

See pros and cons details

Pricing

Starting price:$6 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Workplace logo
4.6
(14.5K)

User insights about the chat/messaging feature

Reviewers indicate that Zoom Workplace's chat/messaging functionality is convenient for real-time communication during meetings. They appreciate the ability to send private or group messages, share links and files, and ask questions without interrupting the speaker. Users find it helpful for maintaining engagement and coordination in larger meetings. However, some reviewers feel that the chat feature could benefit from additional options like more emojis and characters. Despite this, they acknowledge its importance for effective team communication and coordination.
“What I really like about the Chat and Messaging features is that it provides an non intrusive way to ask questions, share link to a resource page during trainings, and even provides a way for participants to discuss ideas among themselves without interrupting the person currently speaking. This is quite an smart feature which is also built into zoom”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

“There's a feature on Chat that I can send private message to anyone and it's really helpful because sometimes during meeting I really want to talk privately with one of my workmates.”
CF

Clarissa F.

Content Moderator

Productivity key features coverage

Zoom Workplace offers 3 out of the 6 key features for Productivity software identified by reviewers:

Secure Data Storage
Task Scheduling
Task Management
Calendar Management4.3
File Sharing4.3
Alerts/Notifications4.5

Pros and cons based on 14,520 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,520 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Productivity Software with Chat/Messaging in 2026

Google Docs logo

Online document creation and editing tool

Google Docs is an online word processor that lets businesses create and format text documents and collaborate with team members in real time.

Read more about Google Docs

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Slack logo
Category Leaders

A single place for team communication and workflows

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo
Category Leaders

Collaboration application suite for teams

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Dropbox Business logo

File syncing, storage & sharing platform

Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

Read more about Dropbox Business

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Read more about Salesforce Sales Cloud

Users also considered
Asana logo

Project tracking and workflow management platform

Asana is a productivity tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
Grammarly Business logo

Proofreader, plagiarism checker & tone detection solution

Grammarly Business helps enterprises generate grammatically correct content across email, web pages, social media posts, academic papers & more. AI technology and natural language processing help users improve content readability, word choice, and writing style via real-time suggestions.

Read more about Grammarly Business

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
monday.com logo

Project management software

monday.com is a Productivity software your team will actually enjoy using. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work. It's the first visual software of its kind and shows you exactly where things stand at a single glance.

Read more about monday.com

Users also considered
Microsoft SharePoint logo

Collaboration & content management platform

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Read more about Microsoft SharePoint

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
Miro logo

Miro is a visual workspace for innovation

Miro is the #1 collaborative whiteboard platform, trusted by over 100M users worldwide. Easily collaborate, ideate and centralize communication, prioritize your work and maximize the productivity for the whole team. Try our powerful integrations with your favourite tools and 120+ pre-built templates

Read more about Miro

Users also considered
Wrike logo

AI powered workflow management platform

Wrike's productivity tools are trusted by 20,000+ companies.Create custom workflows, request forms, and dashboards, along with auto-assignment. Integrate Wrike with 400+ applications and get advanced analytics on performance and resource management. Reduce the need for emails, meetings, and more.

Read more about Wrike

Users also considered
MeisterTask logo

Collaboration and task management software.

MeisterTask is a web-based productivity tool that is perfect for agile project management. Beautifully-designed interfaces, intuitive functionality and seamless integrations with other tools make it a logical choice for project teams.

Read more about MeisterTask

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

OnBoard provides AI-powered board management software that centralizes meeting operations into a secure system of record. The platform features agenda building, minutes creation, document management, and secure messaging for boardroom collaboration.

Read more about OnBoard

Users also considered
Any.do logo

A simple and poweful workspace to manage your team's work

Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

Read more about Any.do

Users also considered
Guru logo
Category Leaders

Connect all company knowledge. Access it everywhere. Build t

AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

Read more about Guru

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Zoho Projects logo

Project Management, Collaboration and Bug Tracking

Bring global teams together and enhance productivity with Zoho Projects. Plan work, track tasks and execute projects flawlessly.

Read more about Zoho Projects

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 #1 FREE productivity software suite. Over 35 free productivity tools in one place. 12 million customers worldwide.

Read more about Bitrix24

Users also considered
WebWork Time Tracker logo

Professional time tracking and with AI-powered insights

The productivity monitoring and boosting tool that benefits you and your team. See how productive each employee is in detailed reports.

Read more about WebWork Time Tracker

Users also considered
Diligent Boards logo

Software for handling board and committee meetings

With Diligent Boards, streamline your board book development and distribution processes. Build board books in 5 minutes. Contact us to learn more.

Read more about Diligent Boards

Users also considered

Key features for Productivity software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Secure Data Storage: Reviewers highlight the importance of encryption, 2FA, access controls, and reliable cloud storage for protecting sensitive data and ensuring data integrity. 93% of reviewers rated this feature as important or highly important.
  • Task Scheduling: Users value the ability to create, assign, and manage tasks with due dates, reminders, and recurring options to enhance productivity and time management. 92% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers appreciate features for creating, assigning, and tracking tasks, as well as customizable fields and integration with other tools to streamline workflows. 92% of reviewers rated this feature as important or highly important.
  • Calendar Management: Users find the integration with multiple calendars, scheduling flexibility, and reminder notifications crucial for managing personal and team schedules effectively. 89% of reviewers rated this feature as important or highly important.
  • File Sharing: Reviewers emphasize the ease of sharing files with specific permissions, real-time collaboration, and support for various file formats to enhance teamwork and communication. 88% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users appreciate customizable notifications for staying informed about task updates, deadlines, and important events, which help maintain productivity and responsiveness. 88% of reviewers rated this feature as important or highly important.