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Keela
5
126
4
131
3
19
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fundraising CRM that unifies fundraising and donor comms.
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Keela - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Keela overview
Based on 282 verified user reviews
What is Keela?
By industry, Keela reviewers are most commonly professionals in non-profit organization management (58%). The most frequent use case for Keela cited by reviewers is nonprofit CRM (64% of reviewers).
What do users say about Keela pricing?
Most reviewers indicate Keela offers strong value for money due to its affordable pricing and essential features. Some users report discounts and free trials, but some reviewers feel costs rise significantly as contact numbers increase.
What are the most popular integrations for Keela?
The Keela integration most frequently cited by reviewers is Stripe, a payment processing product rated 5.0 out of 5 for its integration with Keela.
Starting price
per month
Pros & Cons
Donor Management
Features
Nonprofit Use
Bugs and Issues
Contact Search
Data Management
Keela’s user interface
Keela review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.0
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about Keela?
Reviewers appreciate Keela for its comprehensive donor management, affordable pricing, and user-friendly interface, which help them streamline fundraising, track donations, and organize communications. They value the ability to customize forms, collaborate with team members, and consolidate data in one platform, noting that it meets many needs for small and medium-sized nonprofits. They find customer support responsive and helpful, with regular updates based on user feedback.
Some say Keela lacks certain advanced features, customization options, and integrations, and report occasional glitches or challenges with email campaigns and training. They mention a learning curve but feel ongoing support and resources make adoption easier.
Select to learn more
Who uses Keela?
Based on 282 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Keela's key features
Most critical features, based on insights from Keela users:
All Keela features
Features rating:
Keela alternatives
Keela
Starting from
160
Per month
Little Green Light
Starting from
45
Per month
DonorSnap
Starting from
50
Per month
DonorPerfect
Starting from
119
Per month
Keela pricing
Pricing plans
Pricing details:
Custom Pricing For More Than 10,000 Contacts
No pricing info
Features included:
- Unlimited Online Training
- Donor & Volunteer Management
- Email Marketing
- Unlimited Email Support
- Reporting & Analytics
- No Transaction Fees
- Membership Management
- Project Management
- CRM
- Automatic Receipts
- Integrations
- Unlimited Number Of Emails
- Unlimited Email Templates
- Grant Management
- Unlimited Donation Forms
- Compliant Tax Receipts (IRS/CRA/ACNC Compliant)
- Anti-Spam Compliance
- Automation
User opinions about Keela price and value
Value for money rating:
Of 34 reviews that provide robust commentary on Keela's price and value, mention it in a positive light.
Most reviewers indicate Keela offers strong value for money, highlighting its affordable pricing, especially for small non-profits, and noting that many essential features are included without overwhelming complexity. They appreciate the straightforward pricing structure, frequent discounts, and the availability of a free trial. Some users report Keela is more cost-effective than competitors with similar functionality. However, some reviewers feel increasing contact limits can make the software costly, and a few users mention the price as a significant expense for their organization. Reviewers indicate the included functionalities justify the cost for most organizations.
, and
Keela integrations (11)
Integrations rated by users
We looked at 282 user reviews to identify which products are mentioned as Keela integrations and how users feel about them.
Integration rating: 5.0 (11)
“Our clients/members pay through stripe”
“Stripe is the merchant account that easily integrates with Funraise for all credit card and ACH transactions.”
Ilke H.
Operations and Finance Analyst
Integration rating: 4.4 (10)
Integration rating: 4.2 (7)
Integration rating: 3.6 (7)
Integration rating: 4.8 (5)
“Important to track sales data. Unfortunately we have never gotten this to work for us properly. Causes up doubled up payments and invoice problems.”
Willem T.
Systems Director
Keela customer support
What do users say about Keela customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Keela customer support.
Widely noted by reviewers, Keela's customer support is consistently responsive, quick to answer questions, and resolve issues.
A large number of users appreciate the helpfulness and professionalism of the support team throughout onboarding and ongoing use.
Common user feedback highlights the ease of accessing support via clear help articles and thorough self-help documents.
Frequently reported by users, Keela's team listens to feedback, offers individual attention, and builds strong customer relationships.
Support options
Training options
To see what individual users say about Keela's customer support, check out the review snippets below.
“Customer service is the best I've ever dealt with and the communications area is great for all our needs.”
Brynn B.
Fundraising Coordinator
“The customer support is outstanding which is valuable because there are so many features.”
Catherine C.
Events and Chapter Communications
Keela FAQs
Keela has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Keela used for?
Keela is a cloud-based fundraising CRM designed to help nonprofit organizations manage donors and contacts, receive donations online, and foster deep donor relationships. As a cloud-based solution, Keela gives users the flexibility to manage donors and donations anywhere, anytime, from any internet-enabled device. Keela provides users with an intuitive platform from which to manage volunteers, emails, and remote teams, as well as newsletters, files and donation receipts. The centralized dashboard and inbox give users an instant snapshot of their responsibilities, including tasks, follow-ups, and team discussions. Search functionality and assignment management tools allow users to locate inbox messages and manage follow-up tasks. Keela’s CRM system allows users to manage their contacts and track all of their conversations and donations, as well as other updates. The CRM records important information such as the date of the last contact, the amount of the last donation, and the total amount donated, to help users track donation activity. Search, filter and sort tools allow users to organize their contacts. Keela’s donation management features enable users to collect donations and issue receipts and thank you notes automatically, while the campaign management tools help users design, send and monitor engaging marketing emails to their supporters. Built-in project management tools also allow users to track team responsibilities and deadlines.
Q. Does Keela support mobile devices?
Keela supports the following devices:
Android, iPhone, iPad
Q. What level of support does Keela offer?
Keela offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support
