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Luware Nimbus Logo

AI-powered contact center for Microsoft Teams.

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Luware Nimbus - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Luware Nimbus overview

What is Luware Nimbus?

Luware Nimbus is an AI-powered customer experience platform that transforms Microsoft Teams into a unified hub for reception, back-office, and contact center operations. It enables organizations to manage omnichannel customer interactions, apply AI-driven routing, and gain real-time performance insights—all natively within Microsoft Teams.

Starting price

CHF
75per user

Alternatives

with better value for money

Luware Nimbus’s user interface

Ease of use rating:

Luware Nimbus reviews

Overall rating

4.4

/5

7

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

3

4

0

0

0

Luware Nimbus's key features

Most critical features, based on insights from Luware Nimbus users:

Agent interface
API
Automated routing
Call center management
Call reporting
Call routing
Call transfer
Collaboration tools
CRM
Dashboard

All Luware Nimbus features

Features rating:

Agent interface
API
Automated routing
Call center management
Call reporting
Call routing
Call transfer
Collaboration tools
CRM
Dashboard
Interaction tracking
Multi-Channel communication
Performance management
Queue management
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Third-Party integrations

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Luware Nimbus pricing

Value for money rating:

Starting from

CHF

75

/user

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Luware Nimbus price and value

Value for money rating:

Luware Nimbus support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat

Training options

Webinars
Videos
Live Online
Documentation

Luware Nimbus FAQs

Q. Who are the typical users of Luware Nimbus?

Luware Nimbus has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Luware Nimbus offer?

Luware Nimbus offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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